Ratings based on 189 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Diane from orlando, Florida
Clean, easily assessible, and friendly hotel.Posted Jun 17, 2014
Pros: Cleanly, friendly personnel, breakfast provided, close to everything.
Cons: Breakfast wasn't as good as previous stays. Not as much variety in thr egg and meat area.
Location: Right off highway, near the mall, restaurants very close by.
Very enjoyable experience. Stayed for a week and would return there when in the area.
for Everyoneby Suzy from Cape Cod, MA
Best accommodations close to UCONN.Posted May 19, 2014
Excellent service, very clean room. Breakfast was great and staff helped with directions. Will stay again!
for Everyoneby ellen from long island, new york
very nice hotelPosted May 11, 2014
The breakfast was very good, lots of choices, and delicious coffee the hotel was clean and comfy, the only negative was that i would have liked the pool to open earlier.Otherwise our stay was excellent.
for Everyoneby Olivia and Ben from CT
first time stayPosted Feb 17, 2014
Pros: Customer service, clean, pleasant spaces for the price
Cons: Mattresses easily slide over box spring
Location: Conveient to Hartford and UCONN
Spent one night with the family and we had a great time. The hotel was quite clean. Breakfast was excellent. The staff was as customer-friendly as I have ever experienced.
for Everyoneby A verified traveler
Great experiencePosted Feb 12, 2014
Room was very clean and comfortable. Staff was great. Look forward to staying here again.
for Everyoneby Marc from Stamford, CT
Convenient Easy AccessPosted Jan 23, 2014
Hotel is close to everything in the area. Nice and clean with a better than average breakfast.
Recommendedby A verified traveler
Posted Jan 19, 2014 on Hotels.com
It was very accommodating
by A verified traveler
Bad Communication, no follow up from managerPosted Jan 18, 2014
Cons: Better communication. Manager call me back (they had my number and email) to discuss the problem.
I had a bad experience, mostly because of one incident. I have never been to the area, and planned to leave my car and take a cab to Main St in downtown Manchester. The person at the desk who phoned me a cab (according to the cab company who had it written down) told the dispatcher I was going to Hartford, which is where the cab dropped me off, on Main Street in Hartford. I had no idea where I was. It cost me $30 to get there. So I was out an extra 30 dollars because of the reception desk person's mistake. I left a message for the manager of the hotel, asking to be reimbursed and never heard back. I want to make it clear that in never once said that was going to Hartford, not to the person at the desk, or the cab driver (though I did question it along the way and he assured me he was taking me to Main Street). I had to be at an event (in Manchester, Main Street) at 5:30 and did not arrive until 6:45. I was out my money, and part of an evening for which I came down from Boston in the first place.
for Familiesby MR G from BRONX
relaxing night stayPosted Jan 14, 2014 on Hotels.com
very comfortable room ...3 adults and 1 child .....very clean ....i would recommend this hotel to anyone ..
for Personal Eventby A verified traveler
Posted Dec 31, 2013 on Hotels.com
Clean rooms, very friendly staff. Very good value especially when you consider breakfast is included in the rate.