Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Diane from orlando, Florida

Clean, easily assessible, and friendly hotel.

Posted Jun 17, 2014
Pros: Cleanly, friendly personnel, breakfast provided, close to everything.
Cons: Breakfast wasn't as good as previous stays. Not as much variety in thr egg and meat area.
Location: Right off highway, near the mall, restaurants very close by.
Very enjoyable experience. Stayed for a week and would return there when in the area.
5 out of 5
Recommended
for Everyone
by Suzy from Cape Cod, MA

Best accommodations close to UCONN.

Posted May 19, 2014
Excellent service, very clean room. Breakfast was great and staff helped with directions. Will stay again!
5 out of 5
Recommended
for Everyone
by ellen from long island, new york

very nice hotel

Posted May 11, 2014
The breakfast was very good, lots of choices, and delicious coffee the hotel was clean and comfy, the only negative was that i would have liked the pool to open earlier.Otherwise our stay was excellent.
5 out of 5
Recommended
for Everyone
by Olivia and Ben from CT

first time stay

Posted Feb 17, 2014
Pros: Customer service, clean, pleasant spaces for the price
Cons: Mattresses easily slide over box spring
Location: Conveient to Hartford and UCONN
Spent one night with the family and we had a great time. The hotel was quite clean. Breakfast was excellent. The staff was as customer-friendly as I have ever experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Feb 12, 2014
Room was very clean and comfortable. Staff was great. Look forward to staying here again.
4 out of 5
Recommended
for Everyone
by Marc from Stamford, CT

Convenient Easy Access

Posted Jan 23, 2014
Hotel is close to everything in the area. Nice and clean with a better than average breakfast.
5 out of 5
Recommended
by A verified traveler

Posted Jan 19, 2014 on Hotels.com
It was very accommodating
3 out of 5
by A verified traveler

Bad Communication, no follow up from manager

Posted Jan 18, 2014
Cons: Better communication. Manager call me back (they had my number and email) to discuss the problem.
I had a bad experience, mostly because of one incident. I have never been to the area, and planned to leave my car and take a cab to Main St in downtown Manchester. The person at the desk who phoned me a cab (according to the cab company who had it written down) told the dispatcher I was going to Hartford, which is where the cab dropped me off, on Main Street in Hartford. I had no idea where I was. It cost me $30 to get there. So I was out an extra 30 dollars because of the reception desk person's mistake. I left a message for the manager of the hotel, asking to be reimbursed and never heard back. I want to make it clear that in never once said that was going to Hartford, not to the person at the desk, or the cab driver (though I did question it along the way and he assured me he was taking me to Main Street). I had to be at an event (in Manchester, Main Street) at 5:30 and did not arrive until 6:45. I was out my money, and part of an evening for which I came down from Boston in the first place.
5 out of 5
Recommended
for Families
by MR G from BRONX

relaxing night stay

Posted Jan 14, 2014 on Hotels.com
very comfortable room ...3 adults and 1 child .....very clean ....i would recommend this hotel to anyone ..
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Dec 31, 2013 on Hotels.com
Clean rooms, very friendly staff. Very good value especially when you consider breakfast is included in the rate.