Ratings based on 509 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel, friendly staff.

Posted Sep 1, 2014
Pros: Well located
Location: n/a
I only stayed for one night but it was a very pleasant experience.
3 out of 5
by A verified traveler from MD

Good location. Mediocre facility.

Posted Aug 30, 2014
Pros: The hotel's location was it's best attribute.
Cons: Renovation from top to bottom.
The Hartford Hilton is a tired facility in need of refurbishment. The rooms are small and dated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Did not want to leave!!

Posted Aug 18, 2014
Our room was so wonderful, i did not want to leave! The bed was extremely comfortable. The staff was very helpful and friendly, I highly recommend this hotel!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Rhode Island

Keith Urban concert

Posted Aug 18, 2014
Pros: The gentleman who assisted my 15 year old daughter find us a parking spot
Cons: The breakfast is well overpriced
Location: we walked to the Xfinity center which was convienent
Overall experience was fine. The hotel Bistro was overpriced for the lackluster breakfast
1 out of 5
by A verified traveler from w

The room was very small

Posted Aug 12, 2014
The room didn't have a microwave in it. the Air condition didn't work when I arrived so I went to the front deck to make them aware of the situation. And went to dinner for four hours or so to get back to my room and they never attempt to fix the Air condition while I was out the room so a technical support guy spent 2 hours fixing the unit. Witch was very disturbing...on top of that they charge me 42$ to park witch from my understanding parking came with the booking the room. From expedia.com
3 out of 5
Recommended
for Families
by A verified traveler from Malden, MA

nice view and convienent to the city

Posted Aug 5, 2014
Pros: Staff members are so good
Cons: Instead of full size the bed suppose to be queen
Location: Awsome and
When ever I am travelling to NY or DC I will stay in Hilton.
3 out of 5
Recommended
for Everyone
by A verified traveler from NY

One day

Posted Aug 4, 2014
Pros: the hotel location
Cons: Control non smoking spaces and noise with the other guests.
Location: Good
It was in the average. I was in a non smoking room, but the rooms hall from the elevators to our room was smelling cigarettes very strong. The night we were staying there was some kind of a party in the next room with a lot of noise late at night.
5 out of 5
Recommended
for Families
by A verified traveler from montreal

Very confortable.

Posted Jul 29, 2014
Pros: Location.
Cons: Some front desk employees.
Location: Good location, rest. And other places close by.
Great hotel for us, location down-town, close to many good places to see and visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from hartford ct

Service was really friendly and helpful

Posted Jul 28, 2014
My visit to the hilton was made memorable by the staff and friendly hotel guest
2 out of 5
by A verified traveler from secret

Won't go again

Posted Jul 14, 2014
The walls are thin. We could hear a lot of noise from the hallway & other rooms. Beds & bedding were very uncomfortable. Had a towel with stains & the carpet was also stained. The shower spouted water up to the ceiling. Pool was ok, on the 5th floor. Location was ok. Parking is too expensive. Not much to do in Hartford. Expected more from Hilton.