Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Nice hotel.Conveniently located downtown Hartford.

Posted Sep 15, 2014
Pros: Location
Cons: Rugs in the room needed to be changed. Lots of stains on them but overall very clean.
Location: Great downtown location. 7 minute walk to the XL Center
Nice hotel close to the XL Center. Nice restaurant on site Very clean, easy access from I 84. Great front desk staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

Under construction, parking extra and breakfast ex

Posted Sep 11, 2014
Pros: Good location clean
Cons: Include breakfast reduce parking fee
Location: City steam brewery
They should have included breakfast. Pillows too big. Jack hammering into evening
4 out of 5
Recommended
for Everyone
by A verified traveler from No. providence, ri

Posted Sep 9, 2014
Cons: update the rooms
Location: we went to a great Italian restaurant Vitos by the park. The food was excellent
The hotel was conveniently located to downtown Hartford. The room could use a little updating there were stains on the rug. The breakfast buffet was excellent. The staff was very friendly
3 out of 5
by A verified traveler from Hartford, CT

Strands of hair in my hotel room!

Posted Aug 11, 2014
Pros: The staff was friendly and welcoming!
Location: A lots of clubs/bars in the area!
The hotel is very nice and has great scenery! The bedroom was big and the bathroom was nice. But there was a strand of hair in my bed, and a strand of hair in one of "clean" towels.
4 out of 5
Recommended
for Everyone
by A verified traveler

URBAN HOTEL

Posted Aug 3, 2014
Pros: NOTHING SPECIAL
I JUST DID....LOOK UP ABOVE......NOT A GREAT PLACE...AVVERAGE HOTEL
5 out of 5
Recommended
for Everyone
by A verified traveler from Buckeye, AZ

Great downtown location

Posted Jul 30, 2014
The first appearance was how kept the entire building was.....the staff was very helpful with each question we had about the neighborhood......parking cost but was very close.....
3 out of 5
by A verified traveler

Posted Jul 12, 2014
Hotel was ok. Pool Had no water. Not enough pillows in the room. When I ask For more they only brought half of what I ask for. Food in the restaurant was good and location was pretty good as well Guess I should have lowered my expectations since they were cheaper than the other hotels in the area
4 out of 5
Recommended
for Everyone
by A verified traveler

Business trip

Posted Jul 11, 2014
Pros: Staff
Cons: Parking check out was difficult
Location: Convenient, but not attractive
It was okay, a bit worn out, but very nice staff...price was awesome
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2014
Had an ok stay. Will recommend . Good was good and staff was helpful .
4 out of 5
Recommended
for Everyone
by A verified traveler from Rhode Island

Walking distance to xfinity Theatre.

Posted Jul 2, 2014
Pros: Walking distance to the Xfinity Theatre
Cons: Better sign on the building, working pool.
Had a very good experience with this hotel. Only things that were negative, it was hard to find at first, and the pool was out of service. But all in all it was a good stay. The hotel staff was very helpful in providing directions and places to eat. Room was clean and would definitely stay here again next time I see a show at the Xfinity Theatre (or whatever it will be called then)!