Krista, we appreciate your rating and hope to see you again soon, for a more impressive experience from start to finish.

Thank you for your feedback, Nevene. We're sorry to hear that your room did not meet our usual standards. We are committed to addressing these issues and improving our guest experience. We hope you will give us another opportunity to provide you with the quality of stay you expect and deserve.

Dana, we truly appreciate you taking the time to share your experience and feedback regarding our location. It's important for us to understand all aspects of our guests' experiences, including those that may have caused discomfort. We take your concerns seriously and are continuously exploring ways to enhance the sense of comfort and security for our guests both within and in the vicinity of our property. We hope to have the opportunity to welcome you again, aiming to provide an even more comfortable and enjoyable stay.

Thank you for taking a moment to leave us with your positive score. Hurry back, Henry!

Gisela, we are disappointed to learn we fell short of your expectations. We value your honest insights and will be discussing them with our Management Team. We are eager to improve your impression and hope we will have the opportunity to do so in the near future.

We appreciate your feedback, Gerald. While we're pleased to hear that you found the rooms spacious, we apologize for any inconvenience caused by the heating system. Your comments have been noted, and we'll explore ways to improve the ambiance and minimize noise disturbances for a more comfortable experience. We're sorry to hear that the dining options were limited during your stay, and we'll work on this too. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to provide a better experience for you in the future.

Thank you for your feedback, Will. It's great to hear that you found our team charming and faciliity clean, as we take great pride in maintaining a tidy and welcoming environment. We appreciate your observations regarding the need for a facelift in certain areas of the hotel. Your insights about the upper floors, elevators, features, and lighting are valuable and will be taken into consideration as we continually work to improve and update our facilities. We're committed to enhancing our guest experience and hope that on your next visit, you'll notice the positive changes we've made. We look forward to the opportunity to provide you with an even more satisfying stay.

We are delighted your stay was a positive one, Geraldine! We hope you’ll choose our property whenever your travels bring back you to the area.

Thank you for your kind words, Bonnie. It's wonderful to hear that our team, particularly James, made a positive impact on your stay with their pleasant and helpful service. We believe our team is one of our greatest assets, and feedback like yours reaffirms this belief. Your compliments will be shared with everyone! We look forward to welcoming you back to Residence Inn Hartford Downtown in the future.

Earning five stars from you has made our day, Niyasia! Thank you and it will be our pleasure to welcome you back.

Our team will relish reading your high praise, JoAnne! Thank you on behalf of everyone at Residence Inn Hartford Downtown. We are sorry about the exhaust vent though and will alert maintenance right away to have it resolved. We hope you will return soon so we can impress you from beginning to end.

Receiving your five-stars means a lot to us, George! Thank you and we hope to see you again soon.

Thank you, Barry, for your observation regarding the area around our hotel after dark. Guest safety and comfort are our top priorities, and insights like yours are invaluable in helping us guide our guests effectively. Please know our team is always available to offer advice on safe routes and local tips to ensure a pleasant stay. We hope you otherwise enjoyed your time with us and look forward to your next visit.

Thank you, Selina, for highlighting the wonderful service you received from our front desk team member. We take pride in our dedicated staff and it's always heartening to hear when they make a positive impact on our guests' experience. We'll make sure to pass on your kind words to the team. We look forward to welcoming you back to Residence Inn Hartford Downtown in the future!

We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again, Brian.

We are sorry to hear that your stay left something to be desired, Jorge. We hope to see you again soon, for a far improved experience from beginning to end.

We are delighted you had a five-star time staying with us. It would be a treat to welcome you back. Thank you!

Lily, we appreciate your candid feedback. It was wonderful welcoming you but we are sorry we did not impress you entirely. We hope to improve your impression in the near future.

Thank you for choosing our property for your recent stay. We look forward to providing you with an improved experience during your next visit, Jamie.

Thank you for sharing your feedback, Christopher. We're pleased to hear that you found the room spacious and comfortable. However, we sincerely apologize for the oversight regarding the pillows and sheets for the extra bed. That is certainly not up to our standard of service. We understand your concerns about the parking fee and the waiver. We implement such procedures with the best interests of our guests in mind, but we appreciate your perspective and will consider it in our ongoing efforts to improve. We hope to have another opportunity to serve you better in the future.

Thank you, Tanya, for your wonderful feedback! We're thrilled that you enjoyed our spacious rooms during your stay and it's great to hear that our location near restaurants and nightlife added to your overall experience here at Residence Inn Hartford Downtown. Our team takes pride in providing a friendly and helpful service, and we're delighted to know they made your stay even more enjoyable. We hope you had a fantastic time and look forward to welcoming you back for another memorable stay soon!

It's exciting to learn that you had a great stay! Please revisit soon, Timothy!

Thank you, Alex, for your kind review! We're delighted to hear that you had a great stay with us. Our team takes pride in providing exceptional service, and we're thrilled that their friendliness left a positive impression on you. It's also wonderful to know that you enjoyed your room and found the parking process easy and hassle-free. We hope to have the pleasure of welcoming you back for another fantastic experience here at Residence Inn Hartford Downtown!

Thank you for gifting us with your top score, Michelle! Until next time!

We apologize for the ongoing issues with the air conditioning in your room and the lack of maid service during your stay. We understand the inconvenience and disappointment this caused. Your feedback has been noted, and we will take steps to address these issues internally. We appreciate your patience and hope you will give us another chance to provide you with a more enjoyable and comfortable stay in the future.

We are deeply regretful that your experience fell short. We take your feedback to heart and will be working hard to address your concerns and ensure this does not occur again. Please allow us another chance to show you what we are truly capable of and to restore your trust in our Brand.

We're thrilled to hear that you loved our two-story rooms here at Residence Inn Hartford Downtown! It's fantastic that the spaciousness and incredible windows with views made for such a memorable stay. We take pride in offering modern accommodations within a historic downtown building and are glad you took notice of this. Thank you for your kind words, and we can't wait to welcome you back for another exceptional experience, Derrick.

It is our desire to provide a memorable stay for our guests so it is regrettable to learn that your experience was not as you had anticipated. We hope to welcome you back in the future, so we can change your impression of us.

We deeply regret the issues you experienced during your stay. We take your feedback about the hotel's condition, TV service, and parking charges seriously, and will address these with the relevant teams. It's encouraging to hear our staff and breakfast met your expectations with their smiling service. We value your feedback as it helps us improve, and we hope to have another chance to provide a better experience if you return to Hartford. Our sincere apologies for any discomfort you faced this time.

We're truly sorry to hear about the oversights in your room. We aim for a comfortable and welcoming environment, and it's clear we didn't meet that goal in your case. Furthermore, we apologize for the issues you faced with our WiFi service. We understand how important connectivity is for our guests and we'll be sure to investigate and fix these problems swiftly. Your feedback is valuable in helping us improve, and we're grateful for your honesty. We hope you'll give us another chance to demonstrate our commitment to providing quality service and accommodations.

Alyssa, it's clear that we missed the mark on ensuring your satisfaction during your stay, and for that, we apologize. We hope to have another opportunity to win you over.

Monique, we were grateful to receive your review and honest input. It is disappointment to know you were no satisfied with your stay and will be sharing your feedback with our Management Team. These areas will be addressed as we are eager to improve your impression and restore your confidence in our Brand. We hope for the chance to do so soon.

Earning five stars from you has made our day, thank you! It would be a pleasure to welcome you back, Kelly.

Thank For Your Stay, glad you enjoyed your stay the hotel hope to see you again.Have A Great Day!!!

Nothing pleases us more than knowing you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Bi.

Good Morning, Thank you for choosing this hotel for your stay, the staff in front desk focus on our guest to be very helpful.(James).Thank and Have A Great Day!!

Good Afternoon, so happy you chose this hotel for your stay and made you stay pleasant.Thank you from the Staff!!

It was a delight reading about your recent experience, William. Thank you for choosing Residence Inn Hartford Downtown. Revisit anytime!

Good Afternoon, so Happy you enjoyed your stay and the room.

We're sorry to hear your stay wasn't as exceptional as it could have been, Marian. Thank you for letting us know by your rating, we hope to have another opportunity to change your impression.

Neka, we are glad you had a moment to review your stay. We regret our updated housekeeping procedures caused any confusion. If you would like items replenished or a room refresh feel free to contact our front desk and we would be happy to assist. Hopefully, this makes your next trip seamless from start to finish.

Thank you for selecting our hotel for your stay, Our passion is to provide the Best Service for our Guest.Thank You!

Our beautifully designed suites aim to make our guests feel right at home here at Residence Inn Hartford Downtown. We are thrilled you found great comfort with us! We hope you will join us again soon, Laura!

Thank you for your five-stars, Timothy. We look forward to your return and we hope it's soon!

Naiara, the conditions you have described are unfortunate and unusual. Please accept our sincere apologies. We assure you that these concerns will be resolved immediately. While we understand your frustration we ask for your reconsideration. I am positive we can restore your complete confidence.

We are pleased to read your accommodations suited your preferences perfectly. It was a pleasure providing a comfortable home away from home while you were working, and we love that the space impressed you. We hope your travels bring you back to Residence Inn Hartford Downtown soon!

We take great pride in our team here at Residence Inn Hartford Downtown and we love that you could experience their warmth. I am eager to celebrate Caroline! We hope you will be back for another five-star stay and more pleasant conversations!

Ashley, we deeply regret that there was any confusion or miscommunication regarding your reservation. Our third party booking sites do state that special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. We understand this was missed, but we hope this helps with any future stays. Hopefully, we can assist you next time and provide a seamless all-around experience.

Robert, we were more than happy to accommodate you and your family with our spacious and comfortable accommodations here at Residence Inn Hartford Downtown. We hope you can return and stay a bit longer. We would love to share more of our amenities and features! Until then!