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Reviews of Hilton Hasbrouck Heights/Meadowlands

3.5 out of 5
Hilton Hasbrouck Heights/Meadowlands
650 Terrace Ave, Hasbrouck Heights, NJ

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1003 reviews" "
Rating 8 - Good. 276 out of 1003 reviews" "
Rating 6 - Okay. 126 out of 1003 reviews" "
Rating 4 - Poor. 85 out of 1003 reviews" "
Rating 2 - Terrible. 89 out of 1003 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yatinkumar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good property but the staff was rude and ignored the guest to carry over a conversation in their native language.. I waited 10 min for two ladies in front desk to finish their conversation in Spanish to attend me and other guest.. extremely rude.. Room service is slow.. I ordered towels for shower and never received it.. I ended up going to front desk to get the towels
Stayed 3 nights in Apr 2024

10/10 Excellent

April R, Panama City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property. My room was comfortable, and the bathroom was beautiful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic noise
Stayed 1 night in Apr 2024

8/10 Good

THOMAS

Stayed 1 night in Feb 2024

8/10 Good

Devon, Ottawa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Raylenee

Stayed 1 night in Feb 2024

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
The Ball room was lovely, No swimming or workout room on the property was very bad for me.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yasser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Dec 2023

4/10 Poor

Pedro, Lodi

Business traveler
Disliked: Property conditions & facilities
I tell the front desk that I’m a Hilton homer member that I’m allowed to checking early and he make me pay to check in
Stayed 2 nights in Jan 2024

10/10 Excellent

Chantal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place
very good place always clean quite and beautiful place
Stayed 2 nights in Jan 2024

10/10 Excellent

Max

Amazing
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Stayed 3 nights in Dec 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff provided great service, dining experience was fast and very delicious. Just a great stay.
Stayed 2 nights in Jan 2024

4/10 Poor

Yassin

Stayed 3 nights in Jan 2024

10/10 Excellent

Jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with stay, the staff was friendly and helpful, the room and property were very clean. Would definitely recommend to others!
Stayed 2 nights in Dec 2023

6/10 Okay

Shernel

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023

2/10 Terrible

Svitlana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel doesn’t have a laundry room so if you’re planning to stay there for a few days you better choose another place.
Stayed 4 nights in Dec 2023

8/10 Good

Juan, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jose

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Julie

Liked: Amenities
The property itself was very nice. The information on Expedia is not correct. It states that there is a free shuttle within 3 miles as well as a free shuttle to the train station. The hotel has no shuttles whatsoever. Made it a little more difficult to get around for us since we were planning on the shuttles.
Stayed 3 nights in Dec 2023

10/10 Excellent

Carthaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Chantal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicole

Stayed 1 night in Dec 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Dec 2023

10/10 Excellent

Edwardo

Stayed 1 night in Dec 2023

8/10 Good

Pedro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Wayne

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
Had a lovely stay the room was clean, comfortable and warm and the staff was pleasant. Would stay there again
Stayed 4 nights in Nov 2023

6/10 Okay

precious

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
the front desk was not so kind especially Hillary Scott she did not acknowledge me standing there and continue her conversation on the phone when she was finish on the phone i said good morning and she would not say anything back she just stood there and look so i told her i was checking out and she told me ill get a receipt from the third party as i am a cancer patient and i can wake up and acknowledge people she should do the same she choose that job not me so kindness doesn't cost nothing when your in that position to greet and help people i saved my hard earn money to be treated like i was nobody and actually this is my second time going here and it wasn't a kind visit at that time either its a nice place but you guys need to do better at the front desk i was also upset because the cleaning lady took my wash cloths that i bought with me she violated my space because i hade them in the bathroom on top of my traveling case so they would not bother them but yeah it really need some adjustments everybody counts!
Stayed 6 nights in Nov 2023

2/10 Terrible

Deja

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and was able to check into 1 of my rooms early. That was really the only good part of this hotel. The lobby is nice but the rooms need work. The beds were thrown together and not cleaned properly. One of my rooms flooded and the hotel staff was of no assistance. When I reported the flooding I was offered a towel to clean up. Im unsure why I was asked to clean when i am not apart of housekeeping. I had to take time out of my night to attempt to fix an issue that should of been fixed by hotel staff. I asked to be moved to another room because it was unsafe for my children but was told no. I then asked for maintenance and was told there is no 24hour maintenance. In the morning i asked to speak to a manager but was told she wouldnt be back for a few days. I would not recommend staying at this hotel.
Stayed 1 night in Dec 2023

8/10 Good

Leatha

Liked: Staff & service, amenities, property conditions & facilities
Everything was ok, except no microwave in the rooms
Stayed 3 nights in Nov 2023

6/10 Okay

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are outdated and the linens smelled terrible, I had to request new sheets and pillow cases. The bathroom was very nice and modern.
Stayed 3 nights in Nov 2023

6/10 Okay

Denyse

Traveled with family
Disliked: Staff & service
Bathroom needs some updating. Staff said they’d bring up a blanket and never did. Asked for extra towels at night and they said they couldn’t get any until the next day. No coffee the second morning.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jahrome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Chantal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good I would definitely recommend
Stayed 1 night in Nov 2023

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff is not very friendly. They could be a bit more welcoming!
Stayed 1 night in Nov 2023

10/10 Excellent

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have been updated, really nice
Stayed 1 night in Nov 2023

10/10 Excellent

Tasia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quit
Stayed 2 nights in Nov 2023

2/10 Terrible

John

Liked: Cleanliness
Stayed 5 nights in Nov 2023

6/10 Okay

Eric

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Shame on Hilton
No water in the rooms. Wasn’t even offered water when I checked in. How can the Hilton host a business meeting without a Business center?
Stayed 1 night in Nov 2023

10/10 Excellent

Sonia

Stayed 2 nights in Nov 2023

10/10 Excellent

Javier, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and good view
Stayed 2 nights in Nov 2023

10/10 Excellent

kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Sofanor

Traveled with family and small children
Disliked: Property conditions & facilities
Too noisy and we experienced a water leak emergency situation at the beggining of the nighr.
Stayed 1 night in Nov 2023

2/10 Terrible

Carol

Traveled with family
Disliked: Staff & service, property conditions & facilities
As soon as we got to our room I took a shower. None of the water drained, in fact it took 45 minutes after I was done for the water to be gone. My husband called the front desk twice and I called twice and it took them an hour to get someone to our room to work on it. Every time we called the front desk they asked us if the maintenance guys were there yet. I told them we wouldn’t be calling again if they were here! They finally showed up & were here for 50 minutes and finally were done. We missed our 5:00 Mass & had to make other plans to go tomorrow morning, which cuts into our time for breakfast! Other things wrong with our room…. The desk outlet doesn’t work & the lighted mirror in the bathroom doesn’t work. We are here for one night and not going to waste more of our time waiting for someone to fix these things! Very disappointing!!
Stayed 1 night in Oct 2023

8/10 Good

kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was great.. only issue is someone had vomited outside the entrance before i checked in and the next day when i checked out no one had cleaned it up
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Mingte, Worthington

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023