Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
50% of guests recommend
2.7 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 9, 2014 on Hotels.com
2 out of 5
by Patrizia from SG

Spacious Room

Posted Feb 10, 2014
The hotel lobby looks grand, the room is a bit tired, but its spacious. The staff in the breakfast restaurant was great! The are friendly and very helpful. I suppose the reception staff lack of training, no smile, not attentive at fall.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2014
3 out of 5
Recommended
for Everyone
by dr from Brunei Darussalam

good smile

Posted Aug 19, 2013
Hat Yai was my first trip ....my experience with the places in Thailand where i have been travelling before this place the staff in the hotel are very friendly and always have Good SMILE! I think out of all things this is the most important ...and it always attract people to come back. My trip here is to attend my friend wedding and it was been decorated and prepared by the hotel and it was awesome everyone have been taken care off and the function goes on smoothly! Dr
2 out of 5
by Ivy from Malaysia

Old Hotel Room

Posted Jun 4, 2013
Pros: Wifi Service
Cons: Breakfast
Location: Quite far from hotel to market, night time have nothing to eat around this street
Big Room with old furniture and smelly room. Breakfast have not much choice and not tasty food.
3 out of 5
Recommended
for Everyone
by halim from Malaysia

need to upgrade

Posted Apr 1, 2013
Pros: easy access and good location
Location: good
1. no shower pressure (room) 2. carpet old and dirty 3. all request made earlier were not entertain and no explanation given. 4. lady duty manager were not helpful when check-in. 5. Front desk officer were not prepared with earlier paid reservation.