Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually decorated

Reviews of Best Western Plaza Hotel Wels

4 out of 5
Best Western Plaza Hotel Wels
Adlerstrasse 1, Wels, Upper Austria

Reviews

8.2

Very Good

Rating 10 - Excellent. 86 out of 235 reviews" "
Rating 8 - Good. 106 out of 235 reviews" "
Rating 6 - Okay. 31 out of 235 reviews" "
Rating 4 - Poor. 4 out of 235 reviews" "
Rating 2 - Terrible. 8 out of 235 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tibor

Stayed 1 night in Dec 2023

8/10 Good

frederick, Newberry Park

Efficient and clean Exactly as expected.
Stayed 1 night in Oct 2023

10/10 Excellent

Nat

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommended
Very good beds, nice and clean, very healthy & fresh breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous hotel, reception was friendly, helpful, a smiling welcome. Rooms are lovely good size, we had a front street view, quiet area at night, hardly any disruptive traffic, so you can leave windows open at night. No aircon in our room, but there is a fan for air circulation which is all you need. I love the soft sound of the church bells in the morning, a gentle wakeup call. Good variety for breakfast, lots of natural light in the dining area, roomy. Easy walk into town, to bus area, close to Taun River for lovely walks. Recommend to come back and stay in this hotel and this lovely town, very peaceful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place! Good price, everything you need, very clean, staff great! I would come back with no hesitation.
Stayed 1 night in May 2023

2/10 Terrible

Alexandra

Disliked: Staff & service
I contacted the property two days ahead and tried to cancel my stay and there was no reply, resulting in me getting charged for my night there. There was no communication online
Stayed 1 night in Apr 2023

10/10 Excellent

Tetiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean, warm and friendly hotel with amazing customer service in a winderful town of Wels. Highly recommend when on a holiday or just passing through.
Stayed 1 night in Feb 2023

8/10 Good

Gilad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities
The front desk employee who checked me in was EXCEPTIONAL. Google maps kept me circling your neighborhood and someone came out to help me. Beyond exceptional. Check out was disappointing as the employee was not helpful. Overall good. Thanks
Stayed 1 night in Dec 2022
Response from General Manager on Feb 8, 2023
Dear Peter,we would like to thank you for taking the time to leave us such a great rating further to your recent stay. How wonderful reading that you had an enjoyable experience with us. We look forward to welcoming you again to Best Western Plaza Wels

6/10 Okay

Wolfgang

Business traveler
Liked: Staff & service, property conditions & facilities
Not perfect clean rest was ok
Stayed 4 nights in Mar 2022

8/10 Good

Ahmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good located.
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good facility, clean. No air condition very hot ON-line chack-in did not work for 2 of booked rooms. Good location near to town center. Parking sufficient be aware derty and slippy surface in garage. important for motorbikes.
Stayed 1 night in Aug 2021

8/10 Good

Albena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Saba

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
hotel needs air conditioning
Room didnt have ac it was so hot had to keep window open.
Stayed 1 night in Jul 2020

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT VALUE FOR THE PRICE
Very nice responsive staff. Clean. Easy access to the train station and other commercial activities such as restaurants. Safe. Some remodeling going on but not inconvenient. Easy to check in and check out. Great prices.
Stayed 3 nights in Dec 2019

10/10 Excellent

Tilman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and comfortable
Stayed for just one night during European driving trip. The room was very clean, nothing to complain about. The hotel is located close to the city center and there is free public parking available nearby during second part of Saturday and whole Sunday. Haven't tried the breakfast.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

JUANPABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Nice hotel. Was traveling to Viena and stopped there for one night. Staff was very amable. Parking is extra.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and nice hotel in good location. New bathrooms, good beds, friendly and very helpful reception staff.
Stayed 1 night in Jan 2019

10/10 Excellent

Mr Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Amedia Wels
Brilliant hotel, great room, super clean and really well kept. Would stay again. Really nice breakfast. Thank you!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Jose Angel

Convenient location, very friendly staff. Average room.
Stayed 2 nights in Nov 2018

2/10 Terrible

kugler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Its false advertsing major chain E 78 after parking/breakfast E 125 no AC fridge not working dispite assurance of repair--none 40 KM from the nearest centre way overpriced
Stayed 2 nights in Jul 2018

8/10 Good

Darrin

Liked: Staff & service, property conditions & facilities
Overnight Stay
Decent hotel for an overnight stay. Great location with lots of restaurants and shopping around. There is no air conditioning, so it was very hot and uncomfortable to sleep. Front desk was very welcoming and helpful, and the buffet breakfast was plentiful and delicious.
Stayed 1 night in Aug 2018

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and staff was friendly.
Stayed 3 nights in Jun 2018

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Hotel in Wels, Austria
Very comfortable hotel and welcoming staff. Restaurant has good menu selection . Reception staff area knowledge good with excellent restaurant recommended 'Gosser beau" well worth a visit for local Austrian food.

8/10 Good

Jacqueline

Liked: Cleanliness, room comfort

8/10 Good

Chuck, Tampa, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Center of City
This was a typical good Best Western Hotel. Good restaurants within walking distance, although most allow smoking in the dining area. We are not used to that.

10/10 Excellent

Pop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amedia Wels - better on the inside!
Good two night stay, would use again. First impressions from outside not inspiring, but good once inside. Restaraunt and bar attached - good food and busy mid week - so good sign. Town looked interesting with medieval buildings and a number of restaurants and bars - I didn't get a chance to enjoy the town.

6/10 Okay

Verified traveler

A non-smoking room means the place isnt on fire
Sensitive to cigarette smoke? Not the place for you. Like funky pictures of Albert Einstein and Jim Morrison on the almost always darkened hallway, then this is the place for you. Close to the old town and within a 10 minute walk of the train station, not bad. Lots of doner kabap and pizza near by--except on Sunday.

10/10 Excellent

Donald, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight on business trip
Stayed here before and pleased to return. Large, clean, comfortable room. Convenient underground car park. Close walking distance to town centre. Close to the business I was visiting. Room on top floor was quiet. Breakfast was reasonable range of continental breakfast type foods but (I considered) expensive at 12 euro on top of room rate (booking hadn't made it clear it wasn't included - on previous stay it was included.)

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amedia hotel wells
Hotel has all mod.consetc,although like many chain hotels, rather lacking in character. However full marks to hotel.comfor covering Wels,which the larger booking services ignore in favour of major business centres

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Nina

Traveled with partner
Liked: Cleanliness, amenities
Wir haben eine Unterkunft für 1 Nacht in Wels benötigt und dafür war dieses Hotel perfekt. Das Personal bei der Rezeption war sehr freundlich. Die Frühstücksauswahl war sehr gut, es gab auf Nachfrage sogar glutenfreies Brot. Leider war beim Frühstück lange kein Personal zu sehen, was die Nachfrage nach glutenfreiem Brot etwas erschwerte. Wir hatten einen angenehmen Aufenthalt und würde das Hotel jedenfalls wieder buchen.

8/10 Good

Mathias

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung wie immer sehr gut. Sehr freundliches Personal!
Stayed 1 night in Dec 2023

6/10 Okay

Axel

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Groß, zentral gelegen, aber herunter gekommen.
Das erste Zimmer war schmutzig: Staub im Kasten, Staub und Schlieren im Bad und am Tisch, Polstermöbel fleckig. Die freundliche Rezeptionistin hat mich sofort in das Nachbarzimmer umquartiert, das sauberer war. Die Zimmer sind recht groß und auf der Hofseite ruhig, aber sie wirken abgewohnt. Einige Schäden an der billig wirkenden Kunststofffurnier der Möbel, alte, renovierungsbedürftige Fenster. An der Wand war ein großer Schalter mit der Aufschrift Lüftung, aber beim Einschalten hat sich nichts getan. Nicht sehr angehm, wenn WC Gerüche nur in den Raum entweichen können. Auf meine Beschwerde hin hat mich die Rezeptionistin zumindest auf ein Getränk eingeladen. Beim Betreten des Saunabereichs die nächste Überraschung: Es gibt keinen Umkleidebereich, ja nicht einmal Kleiderhaken. Also zurück ins Zimmer, dort umgezogen und nur mit Badehose und Handtuch wieder zurück in den Saunabereich. Lt. Rezeption sollte die Sauna bis 22h in Betrieb sein. Leider hatte die Sauna um 20:30 mehr 65° und kühlte bis 21:30 auf 55° aus. Die Dampfdusche schien nur nach Zufallsprinzip zu funktionieren - manchmal ja, manchmal nein. Beim Drücken auf die Tasten für verschiedene Düfte hat sich nichts getan. Die beiden Whirlpools waren zugedeckt und außer Betrieb. Die Abdeckung war rissig, die Dekoration aus Bambus schien auseinender zu fallen. Insgesamt wirkt das Hotel vernachlässigt und herunter gekommen. Das Frühstücksbuffet war gut und reichhaltig.
Stayed 1 night in Nov 2023

2/10 Terrible

Sebastian

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

George

Liked: Staff & service, property conditions & facilities, room comfort
Dias Hotel ist sehr gut, in der Dusch sind die Fugen verschimmelt.
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Passend
Stayed 1 night in Aug 2023

6/10 Okay

frans

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dit hotel is goed gelegen, de ramen kunnen open! Het ontbijt is goed. Het hotel heeft een stoffige uitstraling, de ramen waren erg smerig en de vloerbedekkg niet schoon/gestofzuigd, de badkamer was netjes. Dit hotel verdient 3 sterren, geen 4.
Stayed 2 nights in Aug 2023

10/10 Excellent

Svetla

Stayed 1 night in Aug 2023

8/10 Good

Klaus

Traveled with family
Liked: Staff & service, property conditions & facilities
Einzig die Sauberkeit des Zimmers hätte etwas besser sein können.