Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board
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Reviews of Super 8 by Wyndham Havre De Grace Aberdeen Area

2 out of 5
Super 8 by Wyndham Havre De Grace Aberdeen Area
929 Pulaski Hwy, I-95 Exit 89, Havre De Grace, MD

Reviews

6.8
Rating 10 - Excellent. 152 out of 796 reviews" "
Rating 8 - Good. 257 out of 796 reviews" "
Rating 6 - Okay. 179 out of 796 reviews" "
Rating 4 - Poor. 115 out of 796 reviews" "
Rating 2 - Terrible. 93 out of 796 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Denise, Aberdeen

Liked: Cleanliness, property conditions & facilities
Check in
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really unsavory people checking in and hanging around the hotel. Could tell there was a drug deal happening next door to us
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KumarManagerSuper 8 Motel

6/10 Okay

carol

Liked: Cleanliness, amenities
Just ok
Stayed 1 night in Mar 2024
Response from GM on Apr 20, 2024
Dear Carol, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback. I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Kumar Manager Super 8 Motel

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, amenities
For the price the rooms and accomodations were satisfactory. Outside noise in the area
Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
Dear Pamela, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback. I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Kumar Manager Super 8 Motel

2/10 Terrible

Rachel

Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KumarManagerSuper 8 Motel

10/10 Excellent

Denise, Aberdeen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and easy check in/out
Stayed 2 nights in Apr 2024
Response from GM on Apr 17, 2024
Dear Denise,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

2/10 Terrible

Adrian

Stayed 1 night in Mar 2024
Response from GM on Apr 17, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KumarManagerSuper 8 Motel

6/10 Okay

Ali

It s ok 👍
Stayed 1 night in Feb 2024
Response from GM on Mar 19, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situated in a nice area with eating places within walking distance.
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Dear Cecilia Marie,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water, clean sheets.
Stayed 3 nights in Dec 2023
Response from GM on Mar 11, 2024
Dear Cecilia Marie,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and convenient check in.
Stayed 2 nights in Feb 2024
Response from GM on Feb 26, 2024
Dear Marvin,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Gave it a chance despite previous reviews due to the convenience of the location and price. This property was one of the worst I have stayed in. The table was dirty. There were 2 mini shampoos and conditioners but no soap to wash your hands. The roll on the holder had 2 squares on it but there was another roll. Gave 2 small scratch bath towels, 2 wash cloths, and a floor towel but no hand towel. The tub had been “repaired” poorly. I am sure that it was leaking because it creaked as you walked on it. The water was only warm enough to bathe an infant at the highest setting, meaning just slightly warmer than cold. The coffee pot was dirty and missing the lid that goes over the water tank. The beds had cleanish sheets but poorly made, almost as if was tossed together or even someone was jumping on the bed before we got there. The mini refrigerator was making a buzzing hissing sound all night and when we thought to just unplug it, noticed that it had a white powder all over and around it. The lobby smelled strongly of cigarette smoke as did the room when we arrived. After dinner and we got back, the whole place smelled like weed, despite being a non-smoking room (not as bad in the room either time). The room did have a safe on the tv stand. It also did provide coffee for the coffee pot. Not a bug in sight though, which if there was, I would have stayed the night in the car. If we weren’t meant to be somewhere and getting back late to leave early, we probably wouldn't have stayed.
Stayed 1 night in Feb 2024
Response from GM on Feb 21, 2024
Dear Guest,We apologize for the unacceptable condition of the rooms you encountered during your stay. This is not reflective of the standards we strive to maintain. We're investigating the issues you've raised to ensure improvements are made promptly. Your feedback is invaluable, and we appreciate your patience and understanding.Best Regards,General ManagerSuper 8 by Wyndham

2/10 Terrible

Nakeema

Stayed 1 night in Feb 2024
Response from GM on Apr 3, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KumarManagerSuper 8 Motel

2/10 Terrible

Elizabeth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside it looks okay. Once you go to the hallway it smells like used urinal cakes. The two rooms I was offered were both dirty. Do not recommend.
Stayed 1 night in Feb 2024
Response from GM on Feb 10, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. This situation does not align with our standards of service, and we appreciate your patience. Rest assured, we are investigating this matter to prevent similar issues in the future. We value your feedback and hope to have the opportunity to make it right on your next visit. Thank you for bringing this to our attention.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,General ManagerSuper 8

6/10 Okay

Wilson

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GM on Feb 10, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

2/10 Terrible

Maggie

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff, the place smelt of smoke. The rooms were absolutely disgusting. Stains on the sheets and walls, hairs in the bed. Booked 2 rooms, the staff then "accidentally" canceled one of the 2 rooms. Had to rebook and still havent got my return. Do not stay here!
Stayed 1 night in Jan 2024
Response from GM on Jan 22, 2024
Dear Clara,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. This situation does not align with our standards of service, and we appreciate your patience. Rest assured, we are investigating this matter to prevent similar issues in the future. We value your feedback and hope to have the opportunity to make it right on your next visit. Thank you for bringing this to our attention.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,General ManagerSuper 8

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
A sufficient stay
I'm always looking for a sufficient hotel - I don't need all the bells and whistles. I just want a reasonably priced place that is clean and convenient. This meets all of those criteria. Would stay again.
Stayed 1 night in Jan 2024
Response from GM on Jan 22, 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback. I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Kumar Manager Super 8 Motel

4/10 Poor

Adrienne

Traveled with family and small children
Smelled like cigarettes, cigarette burns in bedding and cockroach in bathroom.
Stayed 1 night in Jan 2024
Response from GM on Jan 22, 2024
Dear Clara,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. This situation does not align with our standards of service, and we appreciate your patience. Rest assured, we are investigating this matter to prevent similar issues in the future. We value your feedback and hope to have the opportunity to make it right on your next visit. Thank you for bringing this to our attention.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,General ManagerSuper 8

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay agaib
The lady that was at the front desk was super nice and very pleasant - stay was comfortable and fine. I had no issues staying there - close to Dunkin and not far from Walmart and such in Aberdeen.
Stayed 2 nights in Dec 2023
Response from gm on Dec 20, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback. I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Kumar Manager Super 8 Motel

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Dec 20, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback. I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Kumar Manager Super 8 Motel

8/10 Good

Guodongliu

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 7 nights in Nov 2023
Response from GM on Dec 5, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback. I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Kumar Manager Super 8 Motel

10/10 Excellent

Marlan

Stayed 2 nights in Nov 2023
Response from GM on Dec 5, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

6/10 Okay

Linda

Could be better
We've stayed here several times. If you book online it's much cheaper. The first night I just paid here on the property and I was quoted one price and they charged my CC $20 more, so always check before you sign. It was late I was tired and didn't. From that night on I booked online. This may sound strange but your experience will be determined by who is working that day and which floor you stay on. The white American lady who works here is wonderful she will work with you and she cleans the 1st floor so the 1st floor rooms are clean. The second floor is done by an older man the rooms on the second floor are not nearly as clean, and our 6tub had a big crack in it that cut my foot. The hotel is dated and is in need of updating and repair. Our coffee machine didn't work in one room and our refrigerator didn't work in another room. The bedding has cigarette burns. The middle aged man that works the desk is unfriendly and not willing to work with us. Were staying here and get paid the next day between 12-1. The American lady works with us as long as we keep her updated. The middle aged man starts calling constantly to see what's going on even though we have explained the situation several times and everyone else knows, and don't call every 15 mins. One good thing this hotel don't bardge in on you saying they have to inspect your room- unlike many motels do in this area. You do have privacy here. Also there is a working safe in the room!
Stayed 1 night in Nov 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from gm on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback. I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Kumar Manager Super 8 Motel

4/10 Poor

Joel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on Nov 21, 2023
Dear Jose, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

10/10 Excellent

Carol

Liked: Cleanliness, staff & service
I couldn’t operate the TV and needed assistance from the night staff. The in room phone did not work on my end, but did on theirs.
Stayed 1 night in Oct 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback. I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Kumar Manager Super 8 Motel

2/10 Terrible

Katherine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made arrangements for family to stay to attend the funeral in our family. The rooms were dirty and there were bugs, quite active bugs. We could not stay the other two nights we were scheduled to stay. We received a refund for the nights we did not stay but paid full price for a disgusting night.
Stayed 3 nights in Oct 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

4/10 Poor

MATTHEW, RESTON

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This reservation was a mistake - I waited in the lobby for 15 minutes to get a receptionist to check-in. I could hear everything in the rooms next to me.
Stayed 1 night in Oct 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

4/10 Poor

Robert

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Whole place smelled like weed, cigarettes and bug spray. The smell from the A/C unit was nasty. Stayed because we were visiting a relative and just needed a place to sleep. And it sucked. But the price was right for a dump I guess.
Stayed 2 nights in Oct 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

2/10 Terrible

Carla

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty
Stayed 2 nights in Aug 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

6/10 Okay

Dianna

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Upon arriving , no one at desk, There was a phone with a cardboard sign said to use phone to call staff.. I call three different times holding on for the phone to ring 10 times , Still no staff came to office . After waiting 19 minutes , I started looking around the hallways for a staff , I found one on second floor who was the desk clerk and she came down to register myself and my adult son for two seperate rooms, I was told that my room was on lower level but because they were full my son was put in a room on third floor even though we had made reservation and paid for the rooms weeks ago. The next morning I found small black ants in my room where the coffee pot was and my son had small black bugs we had never seen before as well as his refrigerator would not work. He reported this to desk clerk and they gave him another room, on the lower level that had no bugs but the furniture was in bad shape and smelled musty like it had not been used for a while, They also was to come and to check ants. We stayed our three days as registered but no housekeeping member never came into our room to clean, remove trash or bring new towels.. Since this hotel is located in my hometown, my family and I have stayed here several times a year for over 20 plus years while visiting with family. We have never had any issues of any kind her before. I do not know if it is under new management , but with the many problems this visit , sad to say but it will be our last stay here.
Stayed 3 nights in Oct 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

6/10 Okay

Blair

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before. Nice and clean. And i will be back Thanks
Stayed 1 night in Oct 2023
Response from GM on Oct 25, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carlisle North. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed to stay around the area. Recently updated property but that didn’t stop it from smelling and having a hole in the door. Very poor breakfast. Wouldn’t stay there again. Housekeeping lady I ran into for additional bedding was an absolute gem. Better than the lady who I’m sure is part of the Indian family who owns the building was.
Stayed 2 nights in Oct 2023
Response from GM on Dec 5, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KumarManagerSuper 8 Motel

8/10 Good

Madeline

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cheapest place, sore back
Very nice clerk but the bed was very uncomfortable. Breakfast wasn’t much.
Stayed 1 night in Oct 2023
Response from GM on Oct 25, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carlisle North. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

4/10 Poor

Dyson

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like dirty laundry. The floor was gross and un vacuumed. I left early and didn't sleep there because i was about to get into bed but when I pulled the sheets down i saw dirt and hair in the bed like they didn't even wash the sheets. I've never left any other hotel early before.
Stayed 1 night in Sep 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

10/10 Excellent

ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , affordable, Clean room.
Great stay ( 5 days ) the room was very clean , service was great and the cost was very affordable. I will definitely stay again.
Stayed 6 nights in Sep 2023
Response from GM on Oct 25, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carlisle North. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

10/10 Excellent

Doug

Traveled with partner
Disliked: Amenities
Dirty room no housekeeping services. No towels
Stayed 2 nights in Oct 2023
Response from GM on Oct 25, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carlisle North. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The safe didn't work, the wind was open.... I don't know if it was stuck or no but any way, the bed was hard as a rock, and pillows were lumpy
Stayed 1 night in Oct 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

4/10 Poor

Page

Disliked: Cleanliness, amenities, property conditions & facilities
It's what you would expect of a highway hotel at $70 a night. It's pretty threadbare and depressing. I shared my room with a stinkbug--I slept in one bed, he slept in the other. We didn't get in each other's way. Because the hotel's on the highway, it's not really within walking distance of downtown Havre de Grace. However, there is a very nice Weis Market within easy walking distance.
Stayed 3 nights in Oct 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

4/10 Poor

Mario

Disliked: Cleanliness, amenities, property conditions & facilities
Lots of people smoking pot in the hallways and parking lot. Bathroom toilet wasn’t clean. Exterior rear building door not secure. Questionable area and inconvenient out of the way from interstate.
Stayed 1 night in Sep 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

4/10 Poor

Cynthia

Disliked: Amenities
Area not the best. Room clean but very much in need of proper maintenance. Holes have been patched like a kid did it. Room was noisy. Nice mattress and pillows.
Stayed 1 night in Sep 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

2/10 Terrible

Roseanne

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This hotel has three floors and no elevator. Travel lightly.
Stayed 1 night in Sep 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

2/10 Terrible

Brett

Stayed 1 night in Sep 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Havre De Grace Aberdeen Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Kumar Manager Super 8 Motel

10/10 Excellent

Peter M

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not the cleanest and the AC sounded like a jet engine revving up and then revving down. Kept me up all night.
Stayed 1 night in Sep 2023
Response from GM on Oct 25, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carlisle North. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on Oct 25, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carlisle North. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

4/10 Poor

BRUNEL

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2023
Response from GM on Oct 25, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Carlisle North. It is always a pleasure to receive positive feedback.I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KumarManagerSuper 8 Motel

10/10 Excellent

Giacomo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Very nice place for the money
Stayed 1 night in Sep 2023
Response from GM on Nov 21, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback. I am particularly pleased that. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Kumar Manager Super 8 Motel