Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified traveler from San Diego

will be returning to Kona Reef again!

Posted Sep 21, 2014
Pros: the view was fantastic! dolphins!
Cons: better linens, sheets were very thin.
Location: snorkeling very close.
check in was a bit tricky, there are three driveways into the complex, it is hard to find the office if you do not go into the 1st driveway. the staff was pleasant and helpful. window air conditioner was noisy. all else was great, good bed, beautiful view, comfortable living room, when we were in the condo, spent most of my time on the balcony. view spinner dolphins, surfers, outriggers...everyday! this is probably not the place for the younger set, mostly older people, very quiet. walk to downtown Kona, pier very easy.
2 out of 5
by A verified traveler from Concord, CA

Hit or miss

Posted Aug 23, 2014
Pros: Great location, convenient to shopping, restaurants, beaches
Cons: The place is run down, not up to standard, there are cockroaches and houseflies everywhere. Reception staff NEVER smile.
Location: Cozy beaches, great shopping and restaurants
we had wonderful experience with the big Island, not so much with the condos.
4 out of 5
for Everyone
by A verified traveler from humboldt county

Good for the age of unit

Posted Jul 29, 2014
Older unit could use a up date but would no back close to town. Would up grade to ocean view second floor
4 out of 5
for Families
by A verified traveler

Great room. Loved the pool and view.

Posted Jul 3, 2014
Pros: Very clean and well kept. Beautiful views 😊
Cons: Lady at the front to have a better attitude toward customers.
Location: Right next to beach. A little walk to shops but not bad.
At first I was not sure what it was going to be like because the lady at the front desk was a little rude. When our wi-fi wasn't working. She didn't want to do much to help and then another lady came from the back room and said we could try to use another code. The room was great. Beautiful view. The pool was great. Really clean. I would stay again for sure.
4 out of 5
for Couples
by A verified traveler

Posted Jul 2, 2014 on Hotels.com
Great view
2 out of 5
by A verified traveler

Location was the only positive.

Posted Jun 29, 2014
Worn down hotel, and worn down apartments. Location was the only positive. Staff not very helpful either.
3 out of 5
by A verified traveler

Easy walking distance to downtown Kona attractions

Posted Jun 24, 2014
Pros: Convenient location, nice ocean front location, great views.
Cons: Suite was a bit tired.
Location: good location
Not the most comfortable suite, but had plenty of appliances, dish wares etc. Great view, superior pool facilities. Charged extra for house keeping, but did little for it. Expected you to remove trash, no fresh towels w/o additional payment. Location was somewhat noisy.
5 out of 5
for Personal Event
by pumpkin head from St.Paul

stay in paradise

Posted Jun 21, 2014 on Hotels.com
We found this place to be perfect for us. Our patio opened onto the pool and the ocean was just beyond that area. We loved being there. The front desk people were wonderful, and the cleaning staff were equally wonderful. We would stay here again.
5 out of 5
for Everyone
by A verified traveler from S.E. Mo.

Great location. Walking distance to everything.

Posted Jun 19, 2014
Pros: Neat and clean.
Location: Walking distance to shops, restaurants, and Kona Bay.
No surprises. Very well run and accommodating. Recent remodel tastefully done.
2 out of 5
by Alan from New Zealand

Right on beach, great location

Posted May 26, 2014
Pros: Location
Cons: Yes, painting etc desperately needed doing
Location: Right in the centre of town with everything nearby. Surf at doorstep
Apartment was tired and overdue for refurbishment. Too much of owner's clutter for letting.