Ratings based on 889 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel, perfect beach, perfect island

Posted Sep 28, 2014
Perfect Hotel on a Perfect Beach on a Perfect Island
5 out of 5
Recommended
for Couples
by A verified traveler

Fantastic hotel in a beautiful location

Posted Sep 26, 2014
Location: Right on Hapuna beach which is fantastic. Shops are a 15min drive away.
We only stayed here for two nights but wish it was longer. Our full ocean view room was lovely with large balcony overlooking gardens, pool and ocean. Room was large and comfortable. The location is great, right on the fantastic beach. There are no shops, resturants or bars within walking distance however the pool bar and Grill resturant had lovely food. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel on best beach!

Posted Aug 31, 2014
Super nice big rooms, all with ocean view. Great breakfast buffet. Nicest beach on the island. I didn't want to leave the hotel at all! Restaurants are little pricy you might want to eat outside the hotel. Good idea to rent a car!
5 out of 5
Recommended
for Everyone
by A verified traveler from Southampton, PA

Hapuna Prince is amazing

Posted Aug 30, 2014
We spent 10 days at the Hapuna Prince, and we booked a rental car so that we could do the Volcano thing, go to Kona, sightsee.... We did all those things, and don't get me wrong, they were all great thing things to do, the best was driving to the summit of Mauna Kea and watching the sunset. Don't get caught up in anyone telling you that you are not allowed to go to the summit. That being said, my wife and I agreed, that next time we come, we will NOT get a rental car and we will save the $1000. Pretty much anything you want to do comes with its own transportation. The hotel and the grounds are beautiful. It is a contemporary setting, with lots of concrete, however, it is presented tastefully and shows very well, they just completed a makeover, and that should keep things current for a while to come. The setting itself is amazing? The hotel open air lobby faces south west so there is a beautiful sunset over the pool and ocean every night. The salt wster pool is plenty large, 4ft deep the entire length and was VERY WARM, (93-94) the entire time. The pool overlooks the beach and is very pretty, the common areas are clean and comfortable and great for reading a book for those days after you get too much sun. We always were able to get amazing sunset pics every night, right there at the Beach Bar cafe while listening to local musicians at dinner time. The rooms are neat and up to date, I did find it curious that there was but only one (1) wall hanging in the entire room.
3 out of 5
Recommended
for Everyone
by A verified traveler from Muir Beach, CA.

Roof View

Posted Aug 28, 2014
Pros: The beach was amazing. The foyer was pretty. Grounds were well kept.
Cons: Free wifi. More clearly advertise that your ocean view will include a roof.
Location: Four Seasons beach has lots of sea turtles.
'Premium Ocean View' should be 'Premium Roof View/Partial Ocean View'. We could see the ocean...over the roof of the 'Ocean Front' building in front of us. It could be more clear on the website what 'Premium Ocean View' actually means. There were little to no vegetarian/vegan options offered at any of the hotels restaurants. We did find a great Vegetarian/Vegan restaurant down the road at Mauna Lani(Under the Bodhi Tree). Another sad part about our stay at this hotel was that the Prince charges for wifi access. It's 2014, wifi is free almost everywhere in the world. Starbucks-free wifi, little B and B in Holualoa-free wifi, Hippy studio apartment in Hilo-free wifi....Hapuna Prince Hotel @ $368.60-NO FREE WIFI?! You would think a Prince could afford to offer his guests free wifi.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Good but overpriced

Posted Aug 24, 2014
The good - next to one of the best beaches, hotel and the beach were not crowded, room size was ok The bad - Overpriced, they charge for parking, for wifi (which is available only in the room), no entertainment, no pool or beach activities. Restaurants have good quality food but expensive. Room servie/cleaning was not the best (one day they left pile of trash in the room). The area is like in the middle of a desert. Not a bad hotel but not a good value.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster, PA

Great relaxing atmosphere and very private

Posted Aug 15, 2014
Pros: Perfect layout and wonderful grounds. Large suites with lanai's. Excellent pool and beach.
Cons: The sofa bed and rollaway beds could be more comfortable. I would suggest daily variations of the dinner menu to make it more interesting.
Location: Close to Kona for diving. Great location for snorkeling when the waves are small.
Very relaxing and quiet. Perfect for the end of an active family vacation. Fantastic architecture and very private. Pool was great. The staff were excellent and we got a lot of great hints about where to visit around the island. Some of the senior staff shared with us their memories of the eruptions at Kilauea and the tsunami. We felt very welcome and relaxed. Food for dinner could be better but wasn't bad. Breakfast was great. I would definitely return again. The suite was great and the beach was fantastic.
4 out of 5
Recommended
for Families
by A verified traveler

right on the best beach on the island

Posted Aug 9, 2014
Pros: calm atmosphere
Cons: some updating, such as the brands of spirits & wine offered at the bars
charges for internet and parking = another $28/day. very well-prepared food, very nice staff. very good family resort
5 out of 5
Recommended
for Families
by A verified traveler from San Francisco, CA

Posted Aug 5, 2014
Terrific place, great stay! Highly recommend. Pros: nice beach, great location, good weather Cons: slightly older (yet clean), expensive self-parking
5 out of 5
Recommended
for Families
by A verified traveler

Beautiful beach, large and comfortable room

Posted Aug 2, 2014
Pros: Amazing location, very comfortable, great breakfast
Cons: $8 per hour for snorkeling gear and $28 for buffet breakfast was a bit steep
Beautiful beach, large and comfortable room, relaxed atmosphere- very comfortable for families