Outdoor pool

Reviews of The Islands at Mauna Lani - CoralTree Residence Collection


Reviews

9.4

Exceptional

Rating 10 - Excellent. 71 out of 104 reviews" "
Rating 8 - Good. 28 out of 104 reviews" "
Rating 6 - Okay. 4 out of 104 reviews" "
Rating 4 - Poor. 1 out of 104 reviews" "
Rating 2 - Terrible. 0 out of 104 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Gambino, Anaheim

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was awesome Spacious and suited our family Love it
Stayed 9 nights in Jul 2022
Response from The Islands at Mauna Lani Guest Services Team on Apr 20, 2023
Mahalo for your stay and review. Glad to hear you found the large floor plan perfect for your family vacation!

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, room comfort
Family trip
Exceeded our expectations! Beautiful property, plenty of space, beds were super comfortable and the management hospitality was remarkable! Can’t wait to return.
Stayed 4 nights in Jul 2022
Response from The Islands at Mauna Lani Guest Services Team on Apr 20, 2023
Mahalo for your review. Glad to hear you found our hospitality and residences exceeded your expectations. We look forward to hosting you again.A hui hou!

10/10 Excellent

Dale Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For a family too big for a hotel room, this is the perfect option. Our two bedroom, three bath condo was the ideal home base, and came equipped with bikes, towels, boogie boards, snorkel gear, beach chairs, and everything you need for any excursion around the island. The Mauna Lani area is beautiful but a little light on dining options. In exchange, you are walking distance to a great path through lava tubes, possibly the coolest fish ponds on the island, and a beach club where you can rent kayaks and also snorkel. We would absolutely go back and stay here, highly highly recommend!
Stayed 7 nights in Jun 2022

10/10 Excellent

angela, williams

Traveled with family and small children
Liked: Cleanliness, amenities
The property as a whole was wonderful. The unit we stayed in needed a little update, furniture was very well used, spots on the carpet and marks on walls. But those things did not effect our enjoyment of the property as a whole. Loved having a garage available and the private beach club was perfect with a very swimmable beach. Krystal at the office was very helpful and addressed any of our concerns quickly.I would definitely recommend and return to this property.
Stayed 10 nights in Jan 2022
Response from The Islands at Mauna Lani Guest Services Team on Apr 20, 2023
Mahalo for your stay. I am glad to hear that Krystal was able to address any of your questions and requests quickly. We hope to see you back on property again real soon!

8/10 Good

Cindy

Traveled with family
Liked: Room comfort
Satisfied
Stayed 5 nights in Oct 2021

10/10 Excellent

Michelle, West Hills

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous rental with everything necessary for the perfect beach vacation!
Stayed 4 nights in Aug 2021
Response from DRH on Oct 11, 2021
Thank you for your review. We look forward to your next visit with us in the future!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I property we stayed at was great! Our condo was spacious and clean. The staff was always friendly and helpful.
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Good value if you pay 3-4 star prices
It was advertised as having two double beds in the second bedroom, but had two single beds instead. Property manager (Destination Resorts) were unreliable when it came to communication and ignored numerous attempts at contact via text and voicemail. Outdated furnishings in the unit. With some sprucing up and better communication this could be a five star property.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2021

8/10 Good

colleen

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2021

10/10 Excellent

Andrey

Traveled with family
Liked: Cleanliness, room comfort
Home in paradise
Wonderful property, furnished well, very nicely decorated, and very comfortable with lots of space, and quite private and quiet. Close to market and shops and restaurants, highway, and beach as well. There was a mix-up with the check-in due to going through hotels.com/expedia, partly due to shortened COVID hours, but after that, communication was easy, and very prompt maid service on request.
Stayed 7 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 5 nights in Feb 2020

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hawaii at its best
Condo was in a great location to beach and shops. Pool was a great place to relax after the day at the beach. BBQ’s and plenty of dining space if you wanted to cook out at the pool. Condo was spacious and stylish with amazing decks to take in the stars at night or relax during the day.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 6 nights in Jul 2019
Response from Islands on Jul 23, 2019
Aloha! Thank you for taking the time to share your experience with us at The Islands at Mauna Lani. Look forward to seeing up again. Mahalo, Lei

8/10 Good

Tracey, Seattle, WA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean property. Very well stocked. We absolutely would stay here again! The office was a bit difficult to find. Other than that the office staff were very accommodating, responsive, and had great recommendations. We also enjoyed the gecko hanging out. There is a typical pest issue including wasp nests above our lanai. A minor issue. It was a lovely stay.
Stayed 10 nights in Jun 2019
Response from Islands on Jul 15, 2019
Aloha, Thank you for sharing your experience with at The Islands at Mauna Lani. We are glad to hear you enjoyed your stay. Thank you for your kind comments regarding our property. We look forward to your return and the opportunity to serve you again. Mahalo, Lei Kiahra

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2019
Response from 2019 on Jun 18, 2019
Aloha, Thank you for taking the time to share your experience at Mauna Lani Point with us. We are glad to see that your expectations have been met and that you enjoyed your stay. We look forward to your return and the opportunity to serve you again. Mahalo, Lei Kiahra

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from 2019 on Jun 18, 2019
Aloha, We appreciate your great rating of your stay at the Islands at Mauna Lani. We are very happy to see that your expectation have been met and you enjoyed your stay. We look forward to your return. Mahalo, Lei Kihara

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more than expected. The condo was awesome right on the golf course.
Stayed 3 nights in Mar 2019
Response from Islands on Mar 26, 2019
Aloha, Thank you for sharing your experience at the Island with us. We appreciate it. We are happy to hear that you enjoyed the grounds. We are very fortunate to live in such a beautiful place. Mahalo, Lei Kihara

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect set up for two couples. We love being walking distance to the tennis courts, beach, pool. Nice big living room area.
Stayed 7 nights in Jan 2019
Response from Happy on Mar 30, 2019
Aloha! Thank you for taking the time to share your experience with us. We are so happy to hear you enjoyed your stay with us. We look forward to the opportunity to serve you again the the feature. Mahalo, Lei Kihara

10/10 Excellent

Denis, Ottawa, ON.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We rented a luxery two-bedroom condo with full kitchen, two car garage, bbq on ground level patio. The two bedrooms are equally sized, each with a large bathroom. There is a large living space on the ground floor with kitchen, dining area and living room, all adjacent to outside patios. There is a grocery store nearby at the runabout.
Stayed 7 nights in Oct 2018
Response from Happy on Nov 7, 2018
Aloha, Thank you for spending you vacation with us at the Islands at Mauna Lani, we look forward to the opportunity to serve you in the future. Mahalo, Lei Kihara Front Office Manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Wonderful accommodations. We had the pool to ourselves most of the time. Grilled every night. Beach area is a cove and great for snorkeling/SUP, not body surfing.
Stayed 3 nights in Jul 2018
Response from Wonderful on Aug 1, 2018
We are so happy to hear that you all enjoyed your stay with us. We look forward to your return and the opportunity to serve you again.

8/10 Good

Kellie, Humboldt County, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious condo within walking distance to the beach. Very comfortable. Beds were a little too soft for us, as we prefer a firm matress. Looks like things haven't been updated in quite a while. We still very much enjoyed our stay. The grounds were beautiful and staff very friendly. We were sad that the pool was being renovated during our stay, even though they gave us the option to be shuttled down to the hotel's pool. We preferred to go to the beach instead.
Stayed 7 nights in May 2018

10/10 Excellent

M Murphy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
The Islands at Mauna Lani well-exceeded our expectations!! We rented the Deluxe Room, 3 Bedrooms, Garden View (P1). The condo was spacious with 3 large bedrooms (2 with balconies), 3 full bathrooms, 1 powder room, large kitchen, beautiful living room and dining room as well as a laundry room and garage. Our condo (P1) was beautifully furnished and decorated. The kitchen included a full size refrigerator, microwave, coffee maker, double-oven, dishwasher and toaster. The condo was perfect for a family of 5 or more, and the facilities were very well maintained as clean. The pool was centrally located and also well maintained, although the waterfall was closed. There are shops, a grocery store and restaurants within walking distance. The resort is located about 30 minutes from the Kona airport which was convenient. The resort also included a beautiful golf course and spa. One downside was that there was no daily cleaning service included in our package which would have been nice. Overall, we had an excellent experience! The condo we rented (P1) was a mini-mansion in paradise! I would highly recommend the Islands at Mauna Lani. We would definitely go back!
Stayed 7 nights in Mar 2018

10/10 Excellent

Vic, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury 2BR/2Bath townhouse on golf course
We found the townhouse to be in a large resort community shared by other gated communities and a hotel, so large that almost everything required driving or the free shuttle service. On the other hand, it was a good location for day trips up the coast, over to Hilo or down to Kona. Hint: There is an adequate grocery store in the resort and a well equipped kitchen, but we found Costco just south of the airport to be a good option for pre-cooked easy to prepare meals without having to buy all of the cooking essentials.
Stayed 3 nights in Feb 2018

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
These are townhouse condominiums that are rented out by a management company. As such please expect that there is normal wear and tear of spending time in someones vacation home. There is daily cleaning service which is outstanding, there is a small pool available. It needs to be stressed that the check in is located quite distant from the actual residences and by a management company that has a completely different name. It would be very helpful if this could be stressed in an email before arrival as we went in circles trying to find where to get our keys. The residences have garages, a huge plus. There is normal home wear and tear on the living room carpets and the couches could use some updating. Well stocked instruments in the kitchen, a small but noticeable ant problem near the garbage disposal which can be expected in that climate and did not interfere with our stay at all but you should be conscious of it with your food and not leave it out or throw away food in a place they can get to. Washing machine a huge plus. Bed and linen comfort is average. The location is quite isolated with a great small commercial area walking distance away that includes a steakhouse, another restaurant and a grocery store. You cannot beat the size and value you get for the price though. Much more comfortable than a hotel with plenty of room for large group/family. Extremely quite and in a secure gated community.
Stayed 5 nights in Jan 2018

8/10 Good

B, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Families Stay
Rent a 3 ensuite bedroom villa, perfect for 3 couples. It is spacious enough, well equipped & clean. We checked in very late around 9:00pm to realise the front desk located at the other end of villa entrance. Fortunately, managed to get hold of access gate code before the office closes at 10:00pm. Stay was generally comfortable except the last day we ran into tap water shortage, which didn't bother us much as we were about to leave. There is free shuttle service between villa, golf course & other Lani facilities.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice hotel, needs a good cleaning.
Mauna Lani resort area is awesome. Square footage of unit is great. Needs a good cleaning top to bottom. We experienced ants in the kitchen and all 3 bathrooms our entire stay.
Stayed 4 nights in Jun 2017

10/10 Excellent

Hazel, Santa Clara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vacation "condo"!
When I booked this condo, I was expecting a small 2 bedroom apartment-like place. I booked this in a rush and hadn't really read details about it. One confusing moment was figuring out where to check-in. It wasn't clear that the check-in office was in one place, and access to the unit was in another. Google maps had taken me directly to a gated community. After a quick phone call, however, managed to quickly figure out the check-in place was just a few minutes away and was able to check-in with no issues. As we drove through the wonderfully maintained gated community and up to a house with its own garage, we were pleasantly surprised to walk into a very spacious 2-story home! The community isn't beach front property, but we were given free access to a nearby beach which also gave us easy access to one of the best restaurants in the area, Napua. We LOVED the house, and it was within driving distance of other great beaches like Hapuna so we never felt like we lost out. We also had access to a free shuttle service that would take us to the beach, nearby marketplace, and 2 other hotels with beach access. It's definitely THE BEST vacation "condo" I've ever stayed at! And the price we got it for? What a steal! We took a lot of pictures in and around the house, and friends are already showing their interest in staying there should they ever visit the Big Island! Oh, and the customer service? Super friendly and helpful! HIGHLY RECOMMEND!!!
Stayed 7 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, great location!. Walking distance to everything.

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great for families!
Great spacious place, that is located in the Mauna Lani Resort. Pictures did not do justice on how nice and open the condo/house is. The area and surrounding condos/houses is very peaceful and quiet. Great for a family stay. The staff were very friendly and so was the housekeeping. One downside was that the wifi at our place wasn't working, but out in paradise you need distractions. Although it would have been nice to have wifi, because it was hard getting signal with our phones. Overall great experience and place to stay! We would totally come back!

10/10 Excellent

Ramesh, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family oriented property
Very comfortable and clean property. Access to nice pool and beautiful beach club. Daily housekeeping was a plus when there are 4 adults and a kid in the rental unit. On-property restaurants are limited but grocery store is big and well-equipped. Allowed us to eat all breakfasts at home.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable facilities. Pleasant and accessible. the beach wa the best place for snorkeling. Saw so many varieties of fish then anywhere else we went to.

8/10 Good

Scott, Martinez, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Nice Vacation Spot
We rented a 2 bedroom 2 bath condo which was very nice and spacious. Large living room and balconies and patios (lanais) for the two bedrooms, dining room, and living room. Nice grassy area with Myna birds and the occasional mongoose running around. The resort area has a great white sand beach and a black sand beach for snorkling and other water sports. The group of condos also has a very nice swimming pool with waterfall and BBQ facilities. The condo included full size washer and dryer in a laundry room and a detached garage. We received a garage door remote to use on check-in. The air conditioning worked very well and runs almost continually since this is Hawaii. This is a gated group of condos, very well landscaped and maintained, and close (200 yards) to a fitness center with tennis courts (added cost). The check-in building is about 1/2 mile from these condos - look at website to locate since it is easy to miss. The customer service representative Jasmin was very, very nice.
Condo entry and garage
Dining room
Master bedroom

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable for independent families
Had a great time at this lovely resort. They cleaned the condo every day and the condo was very roomy and comfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet island getaway
beautiful location and very spacious. Bathrooms a little dated but clean. Would definitely stay here again.

8/10 Good

andy, denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay on kohala
Very nice condos. Large well outfitted. Comes with private beach access with was very nice good for snorkeling families etc

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very luxurious; Bedrooms comfortable; Kitchen well-stocked; Great backyard and balconies; Grill on site; Just across from the pool; Gated community

8/10 Good

David, louisville, CO

Liked: Cleanliness, staff & service, room comfort
Nice . . . But dated
The Islands are big town homes with garages and plenty of room to spread out. Our teen and preteen daughters liked the separate bedroom with tv and bath for getting away from their parents for awhile. The on property pool is nice and the nearby semi private beach with comfortable cabanas is great for swimming, snorkeling, and paddle boarding. If you want bigger waves for boogie boarding, Hapuna beach is a short drive to the north. However, the unit we stayed in did not live up to the interior pictures on the Expedia site. The decor was dated, the appliances on their last legs, and much of the bathroom tile needed to be replaced. Also, the check in process was confusing. There is an unmarked building behind the security station as you enter Manu Lani where you are supposed to check in, but no one told us that.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is the second year we have stayed in this complex first year was in the M unit condos which were fabulous, This year we were in Q3 which was clean but a little tired and very minimally supplied with a outdated microwave and TV's. Overall a very nice complex but we were disappointed with this particular unit.

10/10 Excellent

Marilyn, Sonoma County

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic condo
We stayed in a two bedroom condo with another couple. Both bedrooms were spacious with huge en-suite bathrooms and private lanais. This particular unit was well appointed and decorated and we felt right at home during our five night stay. The Islands are very close to the Shops at Mauna Lani. We had access to the Beach Club a short drive away. I would definitely return.

10/10 Excellent

Jerry & Karen, Nebraska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Our stay at the Islands of Mauna Lani was simply wonderful! I can't really say enough great things about our experience there. The staff is extremely friendly and helpful, and our condo was stocked with everything we needed and more. They really go out of their way to make sure that your stay is ideal. For example, their check out time is normally 10:00 AM, but when we told them that our flight out didn't leave until 4:00 PM, they accommodated us with a late check out time of 1:30 PM. The resort is gated, so we felt very safe and secure throughout our stay. Each unit has it's own garage, as far as I could tell, so you don't have to worry about your rental car getting scratched up while you're parked. There is also a private recreation center with a pool, whirlpool and grilling facilities. There are several excellent restaurants nearby, but we also had a very fully stocked kitchen and propane grill available to cook our own meals. The Foodland grocery store at the resort is reasonably priced (by Hawaii standards), but be sure to register for their Maika'i card, which will save you about 33%. By the way, the staff at Foodland is also exceptionally friendly. We had planned to snorkel at numerous beaches during our trip, but discovered that the semi-private beach at this resort was so perfect, there was really no need to go elsewhere. If you visit there, you'll understand what I mean. All things considered, I can't imagine finding a better place to stay.

10/10 Excellent

hm, Menlo Park, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in Mauna Lani
The condo units are spacious and well-equipped with a great kitchen, laundry and bathrooms. Comfortable beds for four. Location is a bit isolated within the Mauna Lani resort but close to everything. Not affiliated with the hotels on the property!

10/10 Excellent

Asif, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment M1 was fabulous and well appointed.
The cleaning crew was great and cleaned the apartment every day which is amazing. The best beach in Hawaii ie Hapunna beach is just a few minutes in the car. The place is very peaceful and perfect to relax after an exciting day. Shopping center is walking distance. The beac h club was fun as well . Will stay again
Entrance to town house
view from the town house

10/10 Excellent

Greg, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a condo property at the Mauna Lani Resort, on the Kona side of the Big Island near Waikoloa, about 20-30 minutes north of the airport. There are probably other properties that are closer to more shopping and restaurants, but this was still pretty close to most of those areas (5-10 minute drive by car), and the seclusion of the resort was fantastic.

10/10 Excellent

B. Young, South Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, great localtion
We love the Big Island. First time at the Islands at Mauna Lani. Short drive to the beach, great restaurants, shopping. Beautiful resort. Hope to return to the Islands next year!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
It's a little far frim beach but shopping center and pool are covenient

10/10 Excellent

Ines, Santa Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal ever!
We have stayed at the Mauna Lani Bay Hotel before and loved it, but with a 2.5 year old plus grandma in tow we needed more room. Turns out the Islands are even better all around! Great pool, great unit (M1), great service. Too far to walk to the beach, but only a 2 min drive to private parking lot at the Beach club. The little cove is PERFECT for a toddler because it is so protected. Even took him out snorkling. Snorkling is great for adults there as well. Plenty of shade and beach chairs. Food at the Beach club is great too. Will be back! Only bummer is that you can't get a discount for the Mauna Fitness Club, which was free if you are a guest in the Mauna Lani Bay Hotel.