Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Family Vacation

Posted Jan 11, 2015
Great location for family vacation - whole resort in excellent condition. The condo was clean, spacious and well equipped. Resort staff was super friendly and helpful with directions and hints. Supermarket roughly half a mile away, not convenient to walk - therefor a small shop in the resort would be perfect.
Comment from Hotel Management
Jan 14, 2015 by chuck, Hotel Management
Thank you for your comments, we appreciate it and are glad to hear that you enjoyed your time here. We look forward to a return visit in the future. Aloha and Mahalo
4 out of 5
Recommended
for Everyone
by A verified traveler

Not sure at first, but turned out great!

Posted Jan 2, 2015
Location: Location is pretty good. you can't really walk to anything, that is my only criticism, the nearest mall is a bit of a huff.
We stayed at the Kanaloa a short while ago with our two kids and wound up having a great time. I was a bit surprised when we arrived that there wasn't much of a sign out front, so confused me at first that this was the outrigger, but when we got inside the reception area, it was cleared up. The staff were lovely and very accomodating. We had not booked a room ahead of time with A/C, however in December the nights were cool enough not to need it, so we were fine without it. The unit we stayed in was lovely, had a great back balcony to sit and look out at the golf course. The pools were fantastic, and overall the resort is well maintained and friendly. I would recommend this condo resort to anyone staying in Kailua Kona. We stayed based on a recommendation from a friend, and i am happy to recommend it to others.
Comment from Hotel Management
Jan 14, 2015 by chuck, Hotel Management
Thank you for your comments, it is nice to hear that you enjoyed your time with us during your vacation. We appreciate the recommendations, and hope you will be back for a return visit one day. Aloha and Mahalo
4 out of 5
Recommended
for Families
by A verified travelerfrom Newcastle, NSW, Australia

Very nice spacious accommodation, near Kona town

Posted Jan 2, 2015
Pros: This unit has plenty of space, the grounds are very good. The kitchen appliances & utensils were more than adequate. Generally very comfortable.
Cons: The outlook will be much nicer when the to the golf course upgrade is completed.
Location: Kona is interesting and has many bars, restaurants and cafes. The water areas are beautiful and clean, you will see turtles at turtle bay 15-20 north.
We had 5 in our party and were adequately accommodated. The unit is very comfortable and spacious and the grounds are very appealing. The three pools are not large but very nice especially the larger one by the sea. We drove north to turtle bay and 20+ turtles sunbaking on the shore, a very beautiful place. The local beaches have little sand but the water is very clear and you can see the colourful fish swimming around you. You have to visit one of the coffee plantations as Kona coffee is very famous, we visited Mountain Thunder and the short tour was great and free and there are 2hour tours of the plantation if you are keen and have the time. We also visited the volcano national park, a highly recommended day trip, stay till dark and you will see the glow of the lava lake which is quite a sight. Generally we liked Big Is (Hawaii Is) more than Maui.
Comment from Hotel Management
Jan 14, 2015 by chuck, Hotel Management
Mahalo for your comments, sounds like you got to explore almost everything. It is a big island, so we would welcome you back to explore even more. Thank you once again for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel - quiet, good view

Posted Dec 25, 2014
Pros: Location. Condo was huge. Old but in good condition. Pool facilities were good.
Location: Kona was about 10km away so needed a car. Great tours - snorkeling, volcano, submarine. Good food - fish hopper and rays by the bay.
Really enjoyed our stay in Kona. Quiet but lots to do.
Comment from Hotel Management
Jan 14, 2015 by chuck, Hotel Management
Thank you for your comments, it is nice to hear that you enjoyed your time here at Kanaloa at Kona. I totally agree with what you say with such little words. Mahalo and Aloha
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sapporo

ロケーションが最高でした

Posted Nov 10, 2014
Pros: 広さと眺め。 ビーチではなけど、湾にうちあげる波もとてもキレイでした。 プールも奇麗に完備されていて、夜でも泳げるくらいのあたたかさの上、横にジャグジーがついてたのが最高でした。ヤシの木に囲まれてみあげる月明かりと星に癒されました。
Cons: トイレが暗い。バスタブの底に汚れではないけど、取れない黒っぽいシミ?のようなものがあって、(清掃されているのはわかるけど)お湯をためて入るきにはならなかった。 絨毯は裸足でいると、ごわつきというか多少のベタつきまではいかないけど 不快な感じがあるので、スリッパなしでは歩けない
Location: ケアウホウ湾のすぐそば。国立歴史公園が南にありました。更に南下すると、アメリカ最南端のSouthPointがありました。北の方にはコーヒーベルト。ヒロに噴火中の火山などあってみどろこ満載。イルカ学校や潜水艦ツアーもおすすめです。
ホテルは写真でみた印象よりも、かなり広くて快適でした。オーシャンビューの眺めは最高で 何もしなくても満足できました。ベランダも広く、各ベットルームにもベランダがあり海も山もあり両方の眺望は最高でした。かならずまた行きたいです。 キッチンもとても広く、皿やグラス、料理器具はすべてそろっているし、塩こしょう砂糖などもおいてあって助かりました。洗濯洗剤もおいてあったので、とても心遣いを感じました。
Comment from Hotel Management
Nov 27, 2014 by chuck, Hotel Management
Thank you for your guest comments, we appreciate it and use it to better our service to all of our guests. If you encounter any issues, please feel free to contact the front office, and we will do our best to get it corrected. I hope you will visit with us again in the near future. Mahalo and Aloha
5 out of 5
Recommended
for Couples
by A verified traveler

Gut ausgestattete, schöne, große Ferienwohnung

Posted Oct 26, 2014 on Hotels.com
Gut ausgestattete, schöne, große Ferienwohnung. Tolle Anlage mit 3 Pools. Rezeption ist nur von 8-17 Uhr besetzt, wobei danach der Sicherheitsdienst den Check-in macht. Küche/Esszimmermöbel war nicht so gut geputzt (Schmierfilm), der Rest schon. Eigener zugeteilter Parkplatz an der Ferienwohnung. Ventilatoren statt Klimaanlage, deswegen auch kein Brummen.
Comment from Hotel Management
Jan 3, 2015 by Chuck, Hotel Management
Thank you for your excellent comments, nice to hear you enjoyed your vacation here at Kanaloa at Kona. I know it is a long way to travel, but we hope you will be able to visit with us again in the future. Aloha and Mahalo
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

excellent condo

Posted Oct 20, 2014
Pros: EVERYTHING
Cons: Had ac problem, they were there quickly and repaired it.
Location: Near anything you want to do. Kailua- Kona ,Hi. shopping,swimming,snorkeling,boating, fishing,hiking, site seeing, ect!
We had ocean view(awesome) very updated appliances,TV's,all accommodations great! Staff very helpful and friendly. All the comforts of home and more. I would definitely stay here again.
Comment from Hotel Management
Oct 22, 2014 by chuck, Hotel Management
Aloha and Mahalo for your excellent review and comments. We are glad to hear that you enjoyed your time here at Kanaloa at Kona. We will look forward to a return visit in the near future.
4 out of 5
Recommended
by Carol Lewisfrom Outrigger, Kona, HI

Posted Oct 17, 2014 on Hotels.com
The resort was very nice. Our condo needed a lot of maintenance. They are privately owed and my sister had a condo that was gorgeous. Ours was not. Slats on the blinds were falling down, there were no towel racks in the master bath, the dishwasher was not attached, etc. Also, when we checked out, we were charged an additional $275. $25 a day for airconditiong ( we were told when we checked in there would be a charge - just didn't think it would be so much. And $110 for cleaning. I have never paid a cleaning fee before - this should be disclosed when making the reservation.
Comment from Hotel Management
Jan 3, 2015 by Chuck, Hotel Management
Aloha and thank you for your comments. I am sorry that the check-out cleaning fee was a surprise, we have the information on all web sites, printed material, travel partners, and is also stated upon arrival. The air condition fee is to offset the cost of electricity with the use of it. Not all units have the option of air conditioning, and the funds collected are paid directly to the owner of that unit. Once again, we appreciate your comments, and will use it to better our service to all of our guests. We hope you will visit with us again in the near future. Aloha and Mahalo
4 out of 5
Recommended
for Everyone
by A verified traveler

Outrigger kanaloka

Posted Sep 28, 2014
Condo bien situé, spacieux, propre et bien équipe.
Comment from Hotel Management
Oct 1, 2014 by chuck, Hotel Management
Aloha and Mahalo for your comments, we hope you can visit with us again in a future trip. It is a very long trip, but, we will look forward such a visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 西宮市

高級コンドミニアムに滞在してみたいというご家族にピッタリ

Posted Sep 12, 2014
Location: すぐ近くのカハルウビーチというところでシュノーケルをしました。大きな魚がウヨウヨいるし、泳いでいたら目の前に大きなウミガメが2匹現れたのでびっくりしました。最高の経験でした。
妻と二人で3泊しました。二人で過ごすのには素晴らしい過ぎるというか、あまりにももったいなく感じます。キングサイズベッドが2室に、ツインベッドのあるロフトが1室で、6名までなら楽勝で泊まれます。ラナイ(ベランダ)を入れたら、優に200平米を超える豪華コンドミニアムです。妻は、「アメリカ人の住む家を借りたみたい」と言って、大喜びしていました。部屋の中に洗濯機と乾燥機もあるし、ビーチに持参するパラソルやチェアーも揃っています。 ネガティブな面から言うと、部屋のクリーニング料と、エアコン代が、当初エクスペディアの画面で表示された価格には含まれておらず、一泊あたり17000円くらいの表示だったのに、実際に払ったのは、1泊23000円程度に跳ね上がったことです。これは、コンド自体の問題ではなく、エクスペディアのコンドミニアム価格表示方法の問題ですね。 また、台所にサラダ油、醤油、アルミホイル、サランラップが置いておらず、購入が必要でした。 4~5名の家族で泊まるなら、一泊23000円でも非常に安いと思います。 ここはレンタカーなしでは絶対にダメです。身動きがとれません。
Comment from Hotel Management
Oct 1, 2014 by chuck, Hotel Management
Aloha from Kona, it is nice to hear that you enjoyed your vacation here at Kanaloa at Kona. Your comments are accurate, and we appreciate you taking the time to write about us. We hope you will visit with us again in the near future. Aloha and Mahalo