Ratings based on 885 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ND

Nice hotel no beach but a nice pool.

Posted Feb 27, 2015
We had a great experience hotel staff was friendly got checked in right away. We stayed in a standard hotel room bed and pillows were comfortable. The bathroom tub was out dated but no big deal. We had a refrigerator in the room which was nice but no microwave some days that would of came in handy. The pool was a nice relaxing area with floating bean bags to sit on at no extra charge. They have a bar/ restaurant that is open daily from 11-5:30 served good food and beverages you can sit and relax at the pool and they just come and wait on you. The hotel has a breakfast buffet that was awesome little spendy $25 a person was nice to splurge a couple times on it. Over all was a good experience and would recommend to a friend and would return to stay.
3 out of 5
by A verified travelerfrom vancouver

Dated and concrete

Posted Feb 27, 2015
Pros: Expedia
Location: There is a farmers market every Wednesday that was fun. If you stay he you need to have a car even to get to the grocery store
The property is dated. They didn't honor our Expedia purchased room type. so, instead of two doubles, I slept on a cot, and my companion had the king bed. The restaurant breakfast Buffet was a 5 out of 10. There is no place to buy a soda on the property, so if u get there at 10pm like us, there is no food or drink to be had.anywhere on site. Our room was very clean and the housekeeping staff did a great job everyday. The hotel is remote in terms of dining options at or near the hotel.
2 out of 5
by A verified travelerfrom 東京都

こんなものですね

Posted Feb 26, 2015
Pros: 無し
Location: ロケーションは抜群です。リゾート感あり!
料金からいえばこんなものです。当り前かな! ただし、スタッフの対応は最悪。朝早くのチェックアウトでしたがスタッフが居ない。 電話で呼び出したらなんだよーとの様な顔。こんな経験したのは初めてです! リゾート料金1日$30ドルの説明が無く取られます
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Cons: Few ants in the bathroom. Killed a few of them and sent a message to the rest of them. Never saw another ant after that so I didn't complain.
Nice spacious room. We had a corner room with 2 balconies. Bathroom could use a renovation, and a microwave would have been nice. Resort facilities and grounds were beautiful and excellent. Be prepared to wait a long time for a table at the Restaurant. Not a lot of restaurant options close by (within walking distance). Really like the idea of receiving a $5 voucher to be used at the onsite restaurants or coffee bar if you decline maid service for the day. If you are someone who requires maid service everyday, $5 might not be worth it. $30/day resort fee is pretty steep, but it at least covers parking and internet.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Québec, Canada

Hôtel au bord de l'eau

Posted Feb 24, 2015
Pros: installations en général
Cons: permettre l'accès au bord de l'eau plus souvent. Des pancartes interdisant de circuler sont fréquemment rencontrées et semblent injustifiées
Location: belles plage et baie pour le snorkeling. Kona est loin d'autres attractions interessantes.
pas de plage mais belle vue. Installations agréables sur le site de l'hôtel. Bon petit déjeuner mais $$. Malheureusement nous n'avons pu voir les raies manta car pas assez d'eau.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta, Canada

Great pool with water slide!

Posted Feb 23, 2015
We enjoyed our 12 night stay, the water slide and pool area was a lot of fun- a few more lounge chairs would've been great, as they were always all taken! Hotel concierge were very polite, friendly and helpful. The restaurant "Ray's on the Bay" has excellent food and we went for 3 wonderful dinners there- the Beet salad and Flatbreads were delicious! Our room was comfortable and clean, however I noticed they didn't vacuum the carpet ( they used a lint roller thing), so that concerned me a bit..
4 out of 5
Recommended
for Everyone
by A verified traveler

Parking needs inprovement for older people.

Posted Feb 22, 2015
Pros: Pool
Cons: Parking, Check in attitudes, room decorations, food at bar.
Location: town close, coffee country close, shopping and shuttle all good.
Nice hotel, beautiful grounds, nice room. Girl at coffee shop is great and works her bums off!!!!!! Maybe its all that great Kona coffee.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Great hotel - very well layed out.

Posted Feb 22, 2015
This was our 'gap' hotel until we could check into our resort. It was an excellent overall experience even for just one night. The staff was very friendly and helpful. The rooms were very comfortable and clean. I would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2015
Pros: Location
Cons: Daily yoga classes
Location: Very nice location. Not a lot to do nearby. Especially restaurants.
The grounds/facilities were very nice. The staff was very friendly and helpful. The room was ok but for the price the Sheraton typically charges for the room I expected more. Suffice it to say that if I hadn't received such a good deal through Expedia I would never have booked there. My wife and I normally book through various vacation rental websites and have received accommodation of similar/better quality for substantially less.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Nice hotel A little far from attractions. Windows are very bud, the noise and wing get in.