Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom whakatane

Great place to stay

Posted Feb 17, 2015
Just a few minutes from the city center with great views and friendly staff. Definitely worth the money to stay. Thanks to the staff for making our check in and stay so easy. We'll be back during our next visit.
4 out of 5
by Brian Doddsfrom New Zealand - Auckland

Posted Nov 17, 2014
Pros: View & Location
Cons: Everything closes at 10pm in Napier (including room service)
Location: Close to everything, Good views
Facilities: Typical; Value: Moderate; Service: Polite; Cleanliness: Pleasant;
4 out of 5
for Families
by Randy

This traveler left a rating score only Posted Nov 1, 2014 on Hotels.com
4 out of 5
by Glen McCulloughfrom New Zealand - Wellington

Posted Oct 19, 2014
Pros: The view from the balcony
Cons: Shower control difficult
Location: Good views
Facilities: Modern; Value: Acceptable price; Service: Good; Cleanliness: Pristine; Recommend it
4 out of 5
by Amanda Greavesfrom New Zealand - Manawatu

Posted Oct 6, 2014
Pros: Location
Cons: Cleaning of room and lack of towells
Location: Wonderful, New Zealand
Facilities: Unpretentious; Value: Reasonable; Service: Professional; Cleanliness: Lacking;
5 out of 5
by Judith Mogfordfrom New Zealand - Hawkes Bay

Posted Oct 5, 2014
Pros: Very comfortable and clean rooms
Have stayed at the bluewater lots of times and its always excellent. Always recommend this place to family and friends . Thanks Bluewater
5 out of 5
by Lyn Castlesfrom New Zealand - Auckland

Posted Sep 25, 2014
Pros: Location and Service
Cons: Ground floor apartment
4 out of 5
by John Walshfrom New Zealand - Hawkes Bay

Posted Sep 24, 2014
Pros: Location and views
Cons: Rooms not sound proof enough
Location: Good views
Facilities: Typical; Value: Reasonable; Service: Polite; Cleanliness: Spick and span; Spa baths too small
2 out of 5
by A verified traveler

Average stay - noisy restaurant

Posted Sep 24, 2014 on Hotels.com
Nothing spectacular - just an average hotel that fell short of the write ups and photos it boasted. The bath towels were pathetically small and only two supplied, no hand-towel either. Mould in the tiles and the mirror could have done with a clean. Very noisy with walls so thin you could hear the next room guests talking.
4 out of 5
by Sue Egan-Cunninghamfrom New Zealand - East Cape

Posted Sep 17, 2014
Location: Just right
Facilities: Modern; Value: Affordable; Service: Friendly; Cleanliness: Pleasant;