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Reviews of Fairmont Motor Lodge

3 out of 5
Fairmont Motor Lodge
1120 Karamu Road North, Mayfair, Hastings

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

ZH

Liked: Cleanliness, staff & service, room comfort
Nice place to stay
Nice clean and good customer service. It would be better if they can let us know about the hot water system earlier.
Stayed 1 night in Mar 2018

10/10 Excellent

Jill, Palmerston North

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great premises. Well equipped with everything you needed
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
Carol was welcoming and we can recommend this motel. The only downside was that being in a roadside unit, we could hear the traffic noise.

10/10 Excellent

ian & Tammy , blenheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service !
Very welcoming and accommodating , very helpful with finding places to eat and advice on cycle tracks , plus let us use room after caught in thunder storm cycling to change and clean up !!!

6/10 Okay

PeeJay, Christchurch NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean rooms
Mostly my stay was pleasant with a comfortable bed and clean facilities. However I did experience two unfortunate events in that my breakfast was not delivered on 2 out of the 3 days and I had to ring reception to remind them; unfortunately I could not raise anyone on the number stated in the room information and had to try several times. Then I could not get any hot water at the shower and despite assurances that this would be rectified the following morning, it was not and I had another cold shower on that day. (Apparently room service staff put all the water mixers at the mid-point and they say I had it set at cold; however I certainly did try all angles – believe me I wanted that warm shower!) Both issues were dealt with sincerely by staff with them apologising and doing their best to rectify the situations. However due to the fact that both scenarios occurred twice, I felt in hindsight that it would have been decent to be offered a token discount. I wasn’t and when I raised it with them via email, they were a bit defensive; which was a shame as they seem to be lovely people and I am sure they want their business to be the best it can be. However they have since offered me a refund for one breakfast and I accept that and thank them for it. In saying all this, I would still recommend this facility as a comfy and pleasant place to stay for a few nights. I am hopeful that my experiences won't be yours and that you will enjoy your stay at this facility.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern clean and tidy. The host was friendly and helpful and went over and above what was expected.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hastings stay, nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Awesome room friendly staff would recommend this motel.

8/10 Good

Adsta, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place and value
really enjoyed my stay, slept well and lovely simple service

10/10 Excellent

Chris, Waikanae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything in the Hawkes Bay
Very clean.Central to everything.Owner very helpful.

10/10 Excellent

Retired couple, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Only stayed one night as visit was for a funeral but found the site very convenient and just what we required.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to all city spots
Spotlessly clean, comy beds, friendly place :) Thanks for a lovely welcome!

8/10 Good

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean motel with spa
Very friendly service and in-room spa was nice

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Georgie, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service
Facilities: Unpretentious; Value: Reasonable; Service: Professional, Friendly, Courteous; Cleanliness: Pristine; Good shopping close at hand.

10/10 Excellent

Brett, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Spotless;

10/10 Excellent

moyzee

Liked: Cleanliness, staff & service, room comfort
MODERN,CLEAN WELL PRSENTED
MODERN,CLEAN,WELL PRESENTED ROOM,FREINDLY STAFF,VALUE FOR MONEY

10/10 Excellent

Amy, New Zealand - Hawkes Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Affordable;

10/10 Excellent

Donald, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Christine, New Zealand

6/10 Okay

4 Patutahi Golfers

Liked: Cleanliness, staff & service, room comfort
Comfort Inn
Very helpful people and willing to please. Room comfortable and suited needs

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A
Beds were comfortable just thing were wearing out carpet a bit grubby frypan worn out plates a bit scratched over all good just need upkeep

10/10 Excellent

Rick, British Columbia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful relaxing stay at the Fairmont in Hasting
From Canada, stopped over for 2 nights. Very clean, comfortable and quiet. Close to amenities in Hastings and about 15 minutes from Napier. Way less expensive than Napier. Try it. You'll like it.

8/10 Good

Jack, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Average price; Service: Friendly, Awesome owner; Cleanliness: Pleasant;

8/10 Good

Charlie and I

Liked: Cleanliness, staff & service, room comfort
Great location
We had a wonderful stay at Comfort Inn. The location is so central to all we wanted to see around the Hawke's Bay. In the heat of summer the room was very comfortable and a haven from the heat. Owners of complex made us feel very welcome and were always willing to help whenever necessary. Very clean and comfortable room and everything we needed was provided.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
Comfortable room, great pool and accommodating and friendly owners.

10/10 Excellent

Gerry, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Outstanding; Cleanliness: Pristine;

4/10 Poor

Sharyn, New Zealand

Disliked: Cleanliness
Facilities: Basic; Service: Helpful, Polite; Cleanliness: Smelly, Grubby;

6/10 Okay

Jeannie M

A good spot to break our journey
We stayed here on a holiday weekend-Napier was booked out, so we took the quieter option of staying in Napier. The motel was clean and comfortable, nothing special, but also nothing to complain about.

10/10 Excellent

Rania, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn, Hastings NZ
A nice motel to stay at. Lovely owner/managers, who were very helpful and friendly with any questions we had about Hastings. Would stay there again.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Great service and facilities,
Great service and facilities, wonderful breakfast, well and truly recommend