Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Christchurch

Great value, very friendly

Posted Aug 17, 2014
Pros: Friendly staff, clean accommodation.
Location: We had a rental car so didn't struggle, but this hotel is very close to the airport and about a 7 to 10 minute drive to the city centre.
Very accommodating staff, responded quickly and positively to requests - for example we were arriving late, but asked if we would be able to get a meal. No problem - meal was being cooked as we arrived and we had a choice of having it in our chalet or in the lounge. BEST pan fried fish I've had in 6 years in New Zealand!!
4 out of 5
Recommended
by Rachel

This traveler left a rating score only Posted Apr 2, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Well signed and easily seen

Posted Mar 11, 2014
Pros: Very good and welcoming hosts Food at dinner delicious.
Cons: Perhaps a window that opened.
We had some eggs which we wanted to cook and we would have appreciated a hotplate to cook them on.
Comment from Hotel Management
Sep 13, 2014 by Jeremy, Hotel Management
I am sorry, you were staying in a studio. We do have Electric Frying pans. We will have to make sure at check in we let people know these are available - Or maybe a lesson how to cook eggs in a microwave Haha!! -Thanks for the positive and constructive feedback Cheers & Beers Jeremy Bayliss; Managing Owner
Comment from Hotel Management
Mar 15, 2014
I am sorry, you were staying in a studio. We do have Electric Frying pans. We will have to make sure at check in we let people know these are available - Or maybe a lesson how to cook eggs in a microwave Haha!! -Thanks for the positive and constructive feedback Cheers & Beers Jeremy Bayliss; Managing Owner
5 out of 5
Recommended
by A verified traveler

Posted Jan 29, 2014 on Hotels.com
Excellent in all respects
Comment from Hotel Management
May 17, 2014 by Roman, Hotel Management
Excellent. Thanks you. Cheers & Beers Jeremy Bayliss
4 out of 5
Recommended
for Families
by Roman from Sydney

not bad for a few nights stay

Posted Jan 8, 2014 on Hotels.com
close to Airport, nice staff, 3*** hotel has small amount of rooms and they are all separated houses. Nice to stay for a couple of nights.
Comment from Hotel Management
May 17, 2014 by Roman, Hotel Management
Thanks for review, We re very happy with our staff and glad they looked after you. We are hoping to expand in the future and not be so small!! Cheers & Beers Jeremy Bayliss
4 out of 5
Recommended
for Personal Event
by Ryan from Auckland

Nice place to stay

Posted Jan 5, 2014 on Hotels.com
It is a nice place to stay, and I will choose it again later.
Comment from Hotel Management
May 17, 2014 by Roman, Hotel Management
Ryan, thanks for the feedback. Look forward to seeing you again soon. Cheers & Beers Jeremy Bayliss
5 out of 5
Recommended
for Families
by A verified traveler

Very nice welcome, perfect for a family !

Posted Dec 29, 2013
Pros: Separated rooms and a living room
Location: Aquarium, town centre of Napier, wine trip
Comment from Hotel Management
Sep 13, 2014 by Jeremy, Hotel Management
Thank you, we are adding to the kids play area all the time. Having an 8 year ourselves we know only too well they need to be occupied!!Cheers & Beers Jeremy Bayliss
Comment from Hotel Management
Mar 12, 2014
Thank you, we are adding to the kids play area all the time. Having an 8 year ourselves we know only too well they need to be occupied!!Cheers & Beers Jeremy Bayliss
5 out of 5
Recommended
by A verified traveler

very comfy and modern

Posted Nov 3, 2013 on Hotels.com
you have your own "cabin" module with bedroom/kitchen and bathroom. Very modern and comfy. Big bed. We enjoyed our stay very much. Only downside is location as it's some way from city centre.
Comment from Hotel Management
May 17, 2014 by Roman, Hotel Management
Yes we are about 3.2ks from the City centre, but have the Deco Discover Bus stop outside and of course none of the noise of the inner city! Glad you had a great sleep. Cheers & Beers Jeremy Bayliss
3 out of 5
Recommended
for Families
by disappointed from Hamilton

Chalet

Posted Oct 30, 2013 on Hotels.com
Had booked my sister & I into 2 separate rroms, and the hotel placed us in 2 2 bedroom chalets, very nice. However, had dinner there, meal ok, and we were unable to access the WiFi- because too many people trying to use due to Long weekend, so for two nights no internet in chalet. The location was fine, but disappointed as well that Sky News and Sports available, but no regular SKY, not everyone is a sports fan and would prefer other options, so diappointing no consideration for non sports fans.
Comment from Hotel Management
May 17, 2014 by Roman, Hotel Management
Thanks for letting us know about WiFi we are onto strengthening this thanks to your feedback. Will take a look at what else Sky can do, hope you got all the Freeview channels. Cheers & Beers Jeremy Bayliss
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Lodge close to the water front.

Posted Sep 9, 2013
Very helpful and friendly staff, close to downtown Napier by car. Bicycles available for hire.
Comment from Hotel Management
Sep 13, 2014 by Jeremy, Hotel Management
Thanks, hope you enjoyed Napier. We are just 3.2ks from downtown and all the great restaurants just 1.5ks down the road - Hope you found them all. I love the Water bike ride right on our doorstep 16.5 ks through the local farm. Cheers & Beers Jeremy Bayliss; Managing Owner
Comment from Hotel Management
Mar 15, 2014
Thanks, hope you enjoyed Napier. We are just 3.2ks from downtown and all the great restaurants just 1.5ks down the road - Hope you found them all. I love the Water bike ride right on our doorstep 16.5 ks through the local farm. Cheers & Beers Jeremy Bayliss; Managing Owner