All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was fit for purpose that met our needs. The staff are lovely and were positively responsive to a little mishap with a hose that was left running by other people which left a little bit of our floor wet. They gave us a fan and towels to fry it off and even treated us with some burgers. Going the extra mile with a smile. Thank you for your hospitality.
Ivona
Stayed 2 nights in Jan 2024
Response from Kaye on Jan 31, 2024
Thank you very much. We're glad you enjoyed your stay.
Loved how neat it is and the friendly family owners. I recommend better toiletries in the bathroom but that is only a minor thing. The pool looks small but we actually had so much fun with the our kids in it and the motel provided the towels, awesome!
Shams
Stayed 2 nights in Dec 2023
Response from Kaye on Jan 26, 2024
Thanks very much. We're glad you enjoyed your stay.
Second time staying here for us, both times check in has been quick and easy, the property has a high level of cleanliness with lovely touches. The beds and pillows were amazing. Will definitely visit again.
My husband and I really enjoyed our stay, felt welcomed when picking up our key. Lovely room and so spacious, everything we needed, only downfall is we wished we stayed longer. Will definitely choose them again when we are up this way and we'll bring our kids. Thank you.
Anna
Stayed 1 night in Oct 2023
10/10 Excellent
Rawinia
Oct 17, 2023
Liked: Cleanliness
Nice and clean, plenty towels and comfortable
Rawinia
Stayed 1 night in Oct 2023
10/10 Excellent
Helen
Jun 23, 2023
Helen
Stayed 1 night in Jun 2023
Response from Kaye on Jul 26, 2023
Thank you very much. We appreciate the positive feedback.
Good access to amenities. Breakfast was good value for money and filly. Room had little smoking smell. It could be my nose as I have bad smell allergie. Overall happy with location and service. Definitely stay again. Happy business!!!
Rajneel
Stayed 1 night in Jan 2023
Response from Brian on Feb 20, 2023
Thank you very much. Guests are (currently) permitted to smoke outside the rooms & smokers generally have a lingering smell from their clothes etc. that we try hard to eliminate but it's not always 100% successful. The sooner the practice is fully banned the better!
Pulled up in a modest-sized camper van. Reception was immediately unfriendly, unhelpful. Room was right on a major thoroughfare. I've been staying in NZ hotels for three months, and they are, across the board, spectacular. This wasn't a bad motel by American standards, but by NZ standards it was the worst I've stayed in.
Rex
Stayed 1 night in Aug 2022
Response from Brian on Aug 4, 2022
Thank you Rex. You and your rude and entitled driver are not welcome at our Motel. Over sized vehicles are explicitly excluded and your camper is certainly not modest in size. You also left it parked at our Motel 2 hours after check out time without so much as a by your leave. We were very glad to see you drive away and not return.
Our stay was very good it was nice an quite room was very tidy and comfortable parking was right outside my door swimming pool was perfect for the hot day and service was very friendly highly recommend Portmans motor lodge to anyone.
Tavita
Stayed 1 night in Jan 2022
Response from Kaye on Feb 10, 2022
Thanks very much. We're so happy you enjoyed your stay.
Nice clean property, good facilities, pool etc. I liked the blackout curtains and could sleep in!
Terryann
Stayed 2 nights in Dec 2021
Response from Kaye on Jan 4, 2022
We're happy you had a great sleep. Thanks for staying with us.
4/10 Poor
Beatrice
Traveled with group
Nov 28, 2021
Liked: Staff & service
Pretty unwelcoming check-in, although we were able to check-in slightly earlier. We requested couple extra towels but was declined rather condescendingly being told we already had 4 🙄 thank you but we could count!
Beatrice
Stayed 1 night in Nov 2021
Response from Brian on Nov 28, 2021
Thank you for taking the time to post a review. While we do all we can to accomodate additional requests from guests, there are limits and we are very comfortable with how you were treated on this occasion. You would be best advised to book elsewhere in the future.
It was a great place for us to stay as it had all the amenities we required and was most convenient.
Kevin
Stayed 2 nights in Nov 2021
Response from Kaye on Nov 27, 2021
Thank you very much. We're happy you enjoyed your stay.
6/10 Okay
Verified traveler
Business traveler
Nov 9, 2021
Liked: Cleanliness, staff & service, room comfort
Clean but needs upgrade
Well located for central Hastings and very clean but in need of an upgrade, especially the bathroom which had water stains from leaks around shower and toilet. Shower door didn’t close properly. Some rooms noisy from the passing train and traffic.
Verified traveler
Stayed 4 nights in Nov 2021
Response from Kaye on Nov 9, 2021
Thanks very much. We're glad you enjoyed your stay. See you next time.