Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toowoomba Qld

Nice hotel.

Posted May 9, 2015
Location: Ocean, eateries, shops. Deco lighting was pretty.
Area near hotel was lit up with both large pine trees, fountains etc creating a pretty show. Well located. Views of ocean were restricted from 2nd floor but would have been nice from a higher floor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom auckland

Nice view from top floor

Posted May 5, 2015
Overall nice hotel for our brief stay. Quite pleased with it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Nice location and clean rooms. Dining was good.Good facilities.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland

Napier and Te Pania are wonderful

Posted Mar 28, 2015
Pros: In the morning you can watch the sunrise but also the surf at all times
Cons: The beds are a bit soft.
Location: You can do whatever you like
Napier is a wonderful cosy and modern little town with great surroundings. It keeps you always busy but you have to be always careful as far as the wine is concerned. The wine is dangerous good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toke

Crescent shaped hotel with sea views

Posted Feb 28, 2015
Pros: Every room faces the sea.
Location: Visit the tourist information centre for a map of the local wineries, and take a drive to Te Mata peak for stunning views.
Napier is known as the art deco capital with the whole town being rebuilt in the 1930s after an earthquake. Because of this the architecture is all in the art deco style. The drive to Te Mata peak is not for the faint hearted, but the views from the top are stunning.
5 out of 5
Recommended
for Couples
by A verified travelerfrom South Wales

Good location

Posted Feb 12, 2015
God position with views of the ocean and close to the interesting part of town. Staff friendly and helpful, restaurant very good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland, NZ

One of the best in. Napier

Posted Feb 8, 2015
Very good with location. Nice staff and one of the best in Napier.
2 out of 5
by A verified travelerfrom Tauranga

Walking distance to CBS

Posted Feb 7, 2015
Ignored at check in. Bed extremely uncomfortable. Restaurant lacked atmosphere. Room service meal under par for current rating.
4 out of 5
by Louise Knowlesfrom New Zealand - Wellington

Posted Feb 6, 2015
Pros: Location - close to shops, restaurants etc
Cons: Street noise - there are lots of trucks heading to/from the port
Comment from Hotel Management
Feb 6, 2015
Thank you for taking the time to review your recent stay with us. We value your feedback regards Kerryann
3 out of 5
Recommended
for Personal Event
by A verified traveler

トイレの便器を直せ

Posted Feb 4, 2015 on Hotels.com
トイレの便器が上がらない....