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Reviews of The Crown Hotel Napier

4.5 out of 5
The Crown Hotel Napier
Cnr Bridge Street and Hardinge Road, Napier

Reviews

9.4

Exceptional

Rating 10 - Excellent. 575 out of 772 reviews" "
Rating 8 - Good. 163 out of 772 reviews" "
Rating 6 - Okay. 22 out of 772 reviews" "
Rating 4 - Poor. 10 out of 772 reviews" "
Rating 2 - Terrible. 2 out of 772 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Clean and tidy
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the beach, being able to sit on the terrace watching the waves.
Stayed 2 nights in Mar 2024

8/10 Good

Samrat

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay , good location and staff was helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

BELLUR

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept nice accommodation for the Expedia price
Stayed 1 night in Mar 2024

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The facility is awesome and very well located. Our only issue was the speed bump on the street outside my window did lead to street noise
Stayed 1 night in Mar 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect. Clean and comfortable. Great sea view room. Receptionist provided exceptional service when guest tumble dryer broke down! Lovely walks along the broadwalk, nice cafes nearby.
Stayed 2 nights in Mar 2024

10/10 Excellent

Te Rangi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great maybe an option for of less amount of money than $200 and an option to choose whether the room comes with beverages or not before placing booking.
Stayed 1 night in Mar 2024

6/10 Okay

Kevin

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property has a new building and an original one built in 1932. The rooms in the “old” building are advertised as “Heritage Suite”L so by “heritage”, they mean old and tired! . It had two chairs and a table; not exactly a suite. It also had terrible single pane windows, allowing noise in from the street, and an old wooden entry door that required a physical key to lock/unlock. Felt very tired. It wasn’t anywhere near what we expected for almost NZD$400 and the only thing we liked about it was proximity to the beach. Limited restaurants so we ended up driving 2.5 km to get dinner in the downtown core. Quite disappointing and I wouldn’t recommend it to a friend travelling to Napier.
Stayed 1 night in Mar 2024

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the reception gave us great recommendations for dinner and a beautiful park to hike.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paula, Paraparaumu Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely & all amenities available in our room. Everything within close proximity too.
Stayed 1 night in Feb 2024

10/10 Excellent

Les

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Easy parking and walking to various restaurants and cafes. Awesome.
Stayed 1 night in Feb 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Great view, running track along the beachfront
Stayed 1 night in Jan 2024

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Rongxin

Traveled with family and small children, Traveled with family
Stayed 2 nights in Jan 2024

10/10 Excellent

Reuben, Whatawhata

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay and reset for the coming year
Stayed 2 nights in Jan 2024

10/10 Excellent

Ida

Traveled with family
Liked: Amenities
Lovely room with a balcony, view of Hawkes Bay and comfortable beds
Stayed 1 night in Jan 2024

8/10 Good

Marie

Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over New Year period and it was very quiet. Close to cafes and restaurants, nice walking area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

isabelle

Liked: Amenities
Awesome
Stayed 5 nights in Dec 2023

10/10 Excellent

Karla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel great parking too
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising nice stay in Aruhiri area
Just a quick overnight stay en route to Tauranga. Lovely room with 2 balconies and fluffy robes. A little hot and stuffy but nothing an open window couldn’t fix. Check in was easy, lots of parking and a few good eating options and kids playground in walking distance.
Stayed 1 night in Dec 2023

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Will be staying here again. Great outlook of the ocean
Stayed 1 night in Dec 2023

10/10 Excellent

Benjamin

5-star across the board. A great experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and cheerful at reception . Room was lovely , clean and had all we desired.
Stayed 1 night in Nov 2023

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2023

10/10 Excellent

Kylee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We are actually locals (from Hastings) and thought this was well located and priced for what you got. Very clean rooms, excellent facilities and just a really relaxing stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, lovely clean rooms and convenient location. Would definitely recommend
Stayed 1 night in Sep 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great , as always.Just love stayng at this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Debbie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Greatspot.. always our first choice for Napier stopover. Has everythung we want and need.
Stayed 1 night in Sep 2023

10/10 Excellent

Albe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a excellent place to stay at and will be back
Stayed 1 night in Aug 2023

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accomodating, room was great. Only issue was the layout of the hotel was very confusing.
Stayed 1 night in Aug 2023

10/10 Excellent

Catrina

Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was amazing. So close to the beach and all the surrounding places. The milk and honey restaurant is good too! I would have booked a longer stay. I really fell in love with the hotel and Napier.
Stayed 4 nights in Aug 2023

10/10 Excellent

Paul

Stayed 2 nights in Jul 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From entry of room
Stayed 1 night in Jul 2023

10/10 Excellent

SHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend at The Crown
All staff very helpful and accommodated our requests, and were allocated our usual room by default!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Terina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Perez at reception was awesome!
Stayed 1 night in Jun 2023

10/10 Excellent

H

Stayed 2 nights in Jun 2023

10/10 Excellent

Clinton, Mareeba

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location central to bars and restaurants. The boardwalk and beach is right across the road.
Stayed 2 nights in May 2023

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location and everything I needed

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable bed. Great place to stay. Very relaxing.
Stayed 2 nights in May 2023

8/10 Good

Gary

Stayed 1 night in May 2023

8/10 Good

Hugh

Traveled with partner
We liked everything about room 102….but the lighting could be better esp in clothes and kitchen are!We will come again though!
Stayed 1 night in Apr 2023

10/10 Excellent

Monique

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful property, will be staying again! Clean and comfortable, friendly and efficient staff. Would not hesitate to recommend.
Stayed 1 night in Apr 2023

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We’ll appointed rooms.
Stayed 1 night in Apr 2023

4/10 Poor

Anthony

Business traveler
Disliked: Amenities, property conditions & facilities
So this is my second visit to the same room 310, still the aircon does work and the bathroom basket is unscrewed on the shower wall. It’s just getting too tired. Nothing special for the price you pay.
Stayed 1 night in Apr 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was large, clean, and comfortable. In a great location
Stayed 1 night in Mar 2023