Slight mix up at check in where we were originally allocated a room already in use. This was due to a manual error as the electronic room allocation system had temporarily broke down.
The fault was corrected immediately and, in addition, we were upgraded at no cost, to an Executive room. this included breakfast, pre dinner drinks and a days parking free. very much appreciated.
Had dinner at the Tuscan restaurant, after using the gym. The food and service was excellent and I would not hesitate to highly recommend a visit. Absolutely superb.
50Chaz from East Midlands
Situated near the airport, in Hayes, this eco-friendly hotel is in the same region as Kempton Racecourse, Thorpe Park, and …More