Ratings based on 404 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
72% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Rude receptionist

Posted Mar 24, 2015
Receptionist was plain out rude and seemed to not care about her job. I had to change my itinerary, due to my girlfriend not being 21 (she made the reservation), and was rude. I recommend spending a little more money and staying in the nicer hoteles across the street.
1 out of 5
by A verified traveler

Dirty Room, dirty sofa, Bad smell

Posted Mar 10, 2015
Pros: nothing
Bad odor in room, hotel. everything was dirty. Fly outside room
2 out of 5
by A verified traveler

Terrible

Posted Mar 3, 2015
Dirty sheets & no room service had to go ask for clean towels
1 out of 5
by A verified traveler

Room was very nasty

Posted Mar 2, 2015
Pros: The beds were comfortable and the heater was in working condition.
Cons: Everything, but mostly the cleanliness of the rooms.
Location: Not a great location.
The staff was ok; not friendly, but not rude either. The room was pretty gross. There were crumbs on the bed, the fridge was not cleaned and had gunk in it. Our tv was not working and the sink was clogged. The carpet definitely needs some attention; there were stains and white gunk encrusted in it and the towels were stained. I was uncomfortable and had no idea it would be this bad when I booked the room.
2 out of 5
by A verified travelerfrom Santa Barbara

Posted Feb 28, 2015
Run down motel.Noisy. Shower water temperature scalding or icy cold only.Filthy chair in room.Breakfast worst I've ever seen.
2 out of 5
by A verified traveler

Posted Feb 27, 2015
staff could not do anything about the noise level for two crazy nights, no rest.
1 out of 5
by A verified travelerfrom Morro Bay, CA

Extremely Dirty Hotel

Posted Feb 13, 2015
Pros: The night staff was friendly and helpful.
Cons: Cleanliness and hygiene.
Location: CSU East Bay is very close.
My room was filthy. There was beard hair all over the sink; hair on the bed; dirt on the floor; the tub was dirty. The night staff was friendly and helpful, however.
3 out of 5
by A verified traveler

I'll pick somewhere else

Posted Feb 10, 2015
Pros: Bed was very nice
I arrived about 2:30 and could not check in. Seems like a lot of riffraff
1 out of 5
Recommended
for Families
by danilofrom Los Angeles

TERRIBLE

Posted Dec 23, 2014 on Hotels.com
We got there 2:50 and we were given rooms that wasn't made up. They said check-in was 3pm so we waited. We cam from LA and the kids wanted to use the bathroom and finally 20 minutes later we were allowed into the room. The pillows are all over the beds without pillow cases. I took pictures, I wish I can post it here. Anyway, the room smelled cigarette, and I checked the door in the room and it showed a no smoking sign but right next to it posted on the wall "Smoking is permitted on guest rooms in this floor". Again I wish I can post pictures here. I think Hotels.com should drop this hotel, it will just give your company a bad name if you continue to market this hotel.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Shady Hotel

Posted Dec 23, 2014 on Hotels.com
I had the worst experience at the Days Inn and Suites Hayward. There were people hanging out on the balcony smoking. The room next to us there was fighting and crying. It was pretty shady so I checked out of the hotel. I didn't stay more than 15 minutes.