Thank you so much for taking the time to share your positive review of our hotel. We are delighted to hear about your wonderful experience during your stay, and we sincerely appreciate your kind rating.

Dear Chris ,Thank you for taking the time to provide feedback on your recent stay at our Hotel. We value all guest input as it helps us continually improve our services.We're sorry to hear that your experience did not meet your expectations. Your satisfaction is our top priority, and we would appreciate the opportunity to better understand your concerns. If there are specific issues you'd like to address or suggestions you have for how we can enhance our accommodations, please don't hesitate to reach out to us directly.We strive to provide a comfortable and enjoyable stay for all our guests, and we regret if we fell short in meeting that standard during your visit. Your feedback is invaluable to us as we work towards delivering exceptional experiences to every guest.Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.

Thank you so much for your glowing review and for choosing to stay with us again at our property. We truly appreciate your kind words, and we look forward to welcoming you back for another exceptional stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.

Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights, as they help us continually improve our services. We're truly sorry to hear that your experience with us did not meet your expectations.

Thank you for taking the time to share your feedback with us. We appreciate your comments and are glad to hear that you found your stay at our hotel to be satisfactory. We hope to have the opportunity to welcome you back to our hotel in the future and provide you with an even better experience.

After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.

Thank you for taking the time to share your feedback regarding your recent stay. Your comfort and satisfaction are our top priorities, and we apologize for any inconvenience you may have experienced during your stay. If you have any comments or suggestions, please feel free to contact us directly. We appreciate the opportunity to serve you better.

Dear guest, We understand the importance of a clean and comfortable environment for our guests, and we regret that we fell short of your expectations. Rest assured, we are investigating the matter thoroughly to ensure that such issues are not repeated.If you could provide us with more details about your stay, such as the specific unit and dates, it would help us in conducting a comprehensive review and taking corrective actions. Your satisfaction is our top priority, and we are committed to making things right.

Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. We truly appreciate your positive feedback, and we hope to have the pleasure of welcoming you back in the future.

Dear guest, We understand the importance of a clean and comfortable environment for our guests, and we regret that we fell short of your expectations. Rest assured, we are investigating the matter thoroughly to ensure that such issues are not repeated.If you could provide us with more details about your stay, such as the specific unit and dates, it would help us in conducting a comprehensive review and taking corrective actions. Your satisfaction is our top priority, and we are committed to making things right.

Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

Dear guest, We understand the importance of a clean and comfortable environment for our guests, and we regret that we fell short of your expectations. Rest assured, we are investigating the matter thoroughly to ensure that such issues are not repeated.If you could provide us with more details about your stay, such as the specific unit and dates, it would help us in conducting a comprehensive review and taking corrective actions. Your satisfaction is our top priority, and we are committed to making things right.

Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

Dear guest, We understand the importance of a clean and comfortable environment for our guests, and we regret that we fell short of your expectations. Rest assured, we are investigating the matter thoroughly to ensure that such issues are not repeated.If you could provide us with more details about your stay, such as the specific unit and dates, it would help us in conducting a comprehensive review and taking corrective actions. Your satisfaction is our top priority, and we are committed to making things right.

Dear Carly,We are sincerely sorry to hear about your disappointing experience during your recent stay at our establishment. Your feedback is extremely important to us, and we deeply regret that your visit did not meet the standards we strive to uphold.Please accept our heartfelt apologies for the various issues you encountered during your time with us. The issues you've raised are certainly not reflective of the level of service and quality that we aim to provide. We understand and share your concerns regarding the room conditions, the attempted entry, and the overall cleanliness. This is unacceptable and falls short of the experience we wish to offer our guests.We are taking your feedback very seriously and will be investigating these matters thoroughly with our staff. Our team is committed to ensuring the safety and comfort of our guests, and the incidents you described are certainly not in line with our usual standards.We genuinely apologize for the inconvenience you faced and regret that we were unable to address these concerns during your stay. We truly appreciate your candid feedback as it helps us to improve and make necessary changes to prevent such issues from occurring in the future.We understand your frustration and the desire for a full refund. We would like to rectify this situation and make amends for your unpleasant experience. Please contact our management directly at haywardhotel@gmail.com to discuss a refund and further compensate you for the inconvenience.We hope you might reconsider and give us another chance to provide you with the quality and service that we are known for. We assure you that your next experience with us will be nothing short of exceptional.Once again, we extend our apologies for the inconvenience caused and thank you for bringing these issues to our attention.Warm regards,

Dear Lori,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your comments, as they help us identify areas where we need to improve our services and facilities.We are genuinely sorry to hear about the multiple issues you encountered during your stay. Your experience does not meet the high standards we strive to uphold for our guests. Please allow us to address your concerns:Locks on doors: We understand the importance of feeling secure in your room, and we will investigate the door locks to ensure they are functioning properly.Stains on the bed: We sincerely apologize for the red stain on the bed. This should never have happened, and we will ensure a thorough inspection and replacement of any damaged linens.Bed condition: We'll inspect the bed and resolve any issues with the support structure to ensure a comfortable night's sleep for our guests.Pillows: We will assess the quality of our pillows and ensure they meet the standards of comfort and cleanliness.Door between rooms: We will immediately investigate and rectify any issues with the door between rooms to ensure privacy and security.Wall AC: We apologize for the inconvenience caused by the broken AC unit and will have it repaired promptly.Toilet leak: A leaking toilet is certainly not acceptable. We will address the issue and fix any plumbing problems immediately.Bugs in the bathroom: We take cleanliness very seriously, and we are taking steps to address any pest issues in our facilities.General cleanliness: Your comments about cleanliness have been noted, and we will redouble our efforts to ensure our rooms meet the highest standards of hygiene.Your feedback is invaluable to us, and we are committed to rectifying these issues to ensure that future guests do not experience similar problems. We appreciate your patience and understanding in this matter.We would like the opportunity to make amends and demonstrate our commitment to providing you with a comfortable and enjoyable stay. If you would be willing to give us another chance, please do not hesitate to contact us directly so that we can make the necessary arrangements for your next visit.Once again, we apologize for the inconveniences you experienced, and we hope to have the opportunity to welcome you back in the future.

I want to extend my sincerest apologies for the poor experience you had during your recent stay at our hotel. I genuinely appreciate your feedback, as it provides valuable insights into areas where we can make improvements.I am deeply concerned to hear about the issues you encountered with your room. Cleanliness and maintenance are of utmost importance to us, and it's clear that we fell short in this regard. Please be assured that we take your comments seriously, and we will be addressing these issues promptly. We will review our cleaning and maintenance procedures to prevent such occurrences in the future.It's encouraging to hear that you found our staff to be professional and eager to assist. We place a strong emphasis on providing exceptional service, and it's heartening to know that our team lived up to that standard.Your feedback is crucial in helping us identify areas where we can make improvements, and we take it to heart. I hope you will consider giving us another chance to provide you with a more enjoyable stay in the future. If you do decide to return, please reach out to me personally, and I will ensure that your experience is nothing short of exceptional.Once again, I apologize for the inconveniences you experienced during your stay, and I genuinely appreciate your patience and understanding as we work to rectify these issues.Sincerely,

I'm sorry to hear that you had a less than satisfactory experience during your stay at our hotel, and I appreciate your feedback. We take guest feedback seriously and are committed to continuously improving our services.If you have a moment, I would greatly appreciate it if you could provide more specific details about what went wrong or what you found lacking during your stay. This information will be invaluable for us in addressing any issues and making necessary improvements.Please know that your comfort and satisfaction are important to us, and we are dedicated to ensuring a better experience for all our guests in the future. If you ever decide to stay with us again, we hope to provide you with a significantly improved experience. Thank you for bringing this to our attention.

I'm sorry to hear that you had a negative experience during your stay with us. We take guest feedback seriously and are committed to addressing any concerns or issues you may have had. However, in order to provide a more specific and helpful response, I would need more information about your stay and the reasons for your dissatisfaction. Please provide some details about your experience, and we will do our best to address your concerns and improve our services for future guests. Thank you for taking the time to share your feedback with us.

Thank you for Sharing your review, Your feedback helps us get better. We're sorry your experience didn't match your expectations. We'll strive to do better in the future.

I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention

Hello,Thank you for providing feedback on your recent experience at Heritage Inn Express. We take pride in providing a clean and comfortable space for all of our guests who come through in the Hayward area.Our team appreciates that you noticed all the features and the amenities that we offer in the room/property.We look forward to seeing you again soon.Kind Regards,

Thank you for staying with us recently and thank you for posting this review. I am very disappointed to hear about the Front Desk again that lack in knowledge about the property.I did personally speak with and provided corrective action. We do have vending machine for water and the pet fee is 10/ day.I hope you give us another opportunity to serve you again soon.Sincerely,

Our apologies for the bad experience you had with us. We are working around the clock to improve our services, we hope to serve you again soon!

Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

We are Extremely sorry about this issue and we will take stringent measures to prevent this from happening again!

Hi Ernest, Thank you for taking a moment to share a review of your visit. We're sorry to hear that you were not satisfied with your stay.We appreciate your feedback regarding your stay, and use valuable feedback to help us improve our hotel.Thank you again for your review. We hope you still had a wonderful time exploring Hayward!

We are extremely sorry about the smell. We are going to fix the issue with better training for our housekeeping staff, Hope to see you again soon!

Thank you for the review Rose. We hope to earn your business in future again.

We are extremely sorry about the inconvenience you had at our property we currently going through major changes now which is why there are lapses in the functioning of the hotel.

Hello Guadalupe,Thank you for your review.

Thank you for the review, Gerardo! We appreciate the feedback you shared and will promptly look into the concerns. We are extremely excited for an upcoming renovation that will truly update and modernize the entire property. We hope you'll consider returning to check it out next time you're in the area!

We appreciate that you have enjoyed your stay with us Khwaja Fraidon. We hope to see you again soon !

Thank you so much for choosing Heritage Inn Hayward, Cant wait to have you back!

We're sorry about the bad experience you had at our hotel.

Hi Antonio,Thank you for your review.

We are Extremely sorry about this issue Carressa, we will look into it and give our staff the necessary amount of training to handle our beloved guests. The property is going through a major renovation we apologize for the dirty room and roaches.

Dear Moises,Thank you for staying with us here at Heritage Inn Express. We appreciate you for taking the time to share your favorable experience regarding your stay. We hope to be your hotel of choice when your travels bring you to the Hayward area.Have a fantastic week.

Hello James, We are glad you liked your stay with us! Cant wait to have you back

Thank you for sharing a review.

We are very apologetic that your experience wasn't satisfactory. We take our guests' feedback very seriously and we are actively working to make sure this does not happen again.

Dear Beverly,Thank you for staying with us here at Heritage Inn Express. We appreciate you for taking the time to share your favorable experience regarding your stay. We hope to be your hotel of choice when your travels bring you to the Hayward area.Have a fantastic weekend.

Hi,Thank you for staying with us recently and thank you for posting this review. We are happy to hear you enjoyed your stay.I hope you give us another opportunity to serve you again soon.

Dear Amy,Thank you for staying with us and your kind review.We are delighted to note that you had a pleasant experience on your stay and appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us.

Dear Darion,Thank you for staying with us here at Heritage Inn Express. We appreciate you for taking the time to share your favorable experience regarding your stay. We hope to be your hotel of choice when your travels bring you to the Hayward area.Have a fantastic weekend.

Dear Amy,Thank you for staying with us here at Heritage Inn Express. We appreciate you for taking the time to share your favorable experience regarding your stay. We hope to be your hotel of choice when your travels bring you to the Hayward area.Have a fantastic week.

Thank you for the review, Elizabeth! We appreciate the feedback you shared and will promptly look into the concerns. We are extremely excited for an upcoming renovation that will truly update and modernize the entire property. We hope you'll consider returning to check it out next time you're in the area!

Dear Jaymell,Thank you for staying with us here at Heritage Inn Express. We appreciate you for taking the time to share your favorable experience regarding your stay. We hope to be your hotel of choice when your travels bring you to the Hayward area.Have a fantastic week.

Thank you for your review. Our team was glad to host you at the Heritage Inn Express.

thank you for staying with us!