Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Lebanese Mountains

Posted Aug 7, 2014
Pros: Being between Beirut and Lebanese Hills
Cons: Expedite service request
Location: Excellent location
Expensive hotel, compared to the service. The internet and car parking should be free of charge.
Comment from Hotel Management
Aug 12, 2014 by Tamar, Hotel Management
Dear Guest, Thank you for your review on Expedia.com. Please accept our apologies for any inconvenience you experienced during your stay. Kindly note that the internet and parking fees cannot be free as per our Rotana's policy, In addition to that, please note that our prices compared to other hotels in Lebanon are very competitive since we offer a high internet speed. I do hope to have the pleasure of welcoming you back to Tamar Rotana sometime in the near future. Best Regards, Ursula Chidiac General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Abu Dhabi/Atlanta, GA

Great hotel for the price!

Posted Aug 2, 2014
Its an older hotel, but quite comfortable and very clean. The price was really good. The only complaint was that the people taking the room service orders didn't seem familiar with their own menu. A bit annoying but not a deal breaker.
Comment from Hotel Management
Aug 12, 2014 by Tamar, Hotel Management
Dear Ms. Kari- Ann, Thank you very much for your post. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Ms. Kari- Ann, we have noted your comments regarding the room service experience, and this will be handled by our Food and Beverage manager to investigate and avoid the recurrence of such issues in the future. Kindly accept our apologies for any inconvenience caused. Looking forward to welcoming you back in the near future at our premises. Best Regards, Ursula Chidiac General Manager
2 out of 5
by A verified traveler from kuwait

Bad service

Posted Jul 11, 2014
NO FIRT AID KIT IN THE HOTEL!!!!!!!!!!!!! Shame...
Comment from Hotel Management
Jul 22, 2014 by Tamar, Hotel Management
Dear Mr. Hassan, Greetings from Tamar Rotana and thank you for your input. Kindly accept our apologies regarding any inconvenience during your stay, and please note that the first aid kits are available and we have trained fist aiders among our staff. Mr. Hassan, once again thank you for your feedback and we are looking forward for your next visit to assure you of our best services at all times. Best Regards, Ursula Chidiac General Manager
5 out of 5
Recommended
by Mike Chase from USA

Home sweet home

Posted May 15, 2014 on Hotels.com
I have stayed at this hotel a number of times. And I have gotten to know many of the staff who are all very friendly and helpful. So it is like coming home. They have an excellent buffet breakfast, a nice gym and pool.
Comment from Hotel Management
Sep 20, 2014 by Tamar, Hotel Management
Dear Mr. Chase, Greetings from Tamar Rotana. It was a great pleasure to read your positive post aand that you considers Tamar Rotana as your home in Beirut. We are glad you enjoyed your stay and the diversity of environment within the hotel from the spa to the gym to pool area, Le Jardin Restaurant, and that you found our breakfast buffet excellent On behalf of Tamar Rotana Team I thank you and we certainly hope to welcome you back at your home in the near future. Sincerely yours, Ursula Chidiac General Manager
Comment from Hotel Management
Sep 20, 2014 by Tamar, Hotel Management
Dear Mr. Chase, Greetings from Tamar Rotana. It was a great pleasure to read your positive post aand that you considers Tamar Rotana as your home in Beirut. We are glad you enjoyed your stay and the diversity of environment within the hotel from the spa to the gym to pool area, Le Jardin Restaurant, and that you found our breakfast buffet excellent On behalf of Tamar Rotana Team I thank you and we certainly hope to welcome you back at your home in the near future. Sincerely yours, Ursula Chidiac General Manager
4 out of 5
Recommended
for Everyone
by Ahmed

Good staff and facilities

Posted May 2, 2014
I use the hotel for business trip. Staff are prompt and friendly. Location was good for my visit purpose yet it might not be the best for a tourest.
Comment from Hotel Management
Jul 19, 2014 by Tamar, Hotel Management
Dear Mr. Ahmed, Thank you for choosing Tamar Rotana for your stay and for sharing your feedback. We are very glad to know that our location is convenient to your business stay, and that our team and services have met your expectations. On behalf of Tamar Rotana team we thank you, and definitely look back to welcoming you again at our premises. Sincerely Yours, Ursula Chidiac General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

pleasing and practical

Posted Jan 21, 2014
Pros: great location, practical, clean, quiet, and the staff is great
i liked it as a matter of fact i always stay in this hotel when i go to beirut
Comment from Hotel Management
Jul 19, 2014 by Tamar, Hotel Management
Dear Sir, Greetings from Tamar Rotana, and thank you for posting this review. We are glad to know that we succeeded in meeting your expectation since you always choose Tamar Rotana when visiting Beirut. Thank you and we are looking forward to welcoming you back to your home away from home. Best Regards, Ursula Chidiac General Manager
5 out of 5
Recommended
by francesco from italy

Everything perfect

Posted Dec 20, 2013 on Hotels.com
Spacious and clean room, kindness of receptionist, good position, price very good, definitively I reccomend this Hotel to everybody for a nice stay in Beirut.
Comment from Hotel Management
Sep 20, 2014 by Tamar, Hotel Management
Dear Mr. Francesco, First of all, thank you for staying with us at Tamar Rotana Beirut and for taking the time to share your feedback. It is a pleasure to hear that you found our rooms, staff responsiveness, location and prices up to your expectations. Again thank you for your review, and for rating us as perfect, looking forward to welcome you back soon among us. With Best Regards, Ursula Chidiac General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Nice clean and quite atmosphere

Posted Dec 2, 2013
4 out of 5
Recommended
for Everyone
by nancy from saudi arabia

Noise

Posted Nov 14, 2013
I stayed in a room wich is directly on the road and it was too noisy.
5 out of 5
Recommended
for Business Travelers
by Michel Khalil

This traveler left a rating score only Posted Nov 2, 2013 on Hotels.com