Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews of Ramada by Wyndham Lake Placid

2 out of 5
Ramada by Wyndham Lake Placid
2165 US Hwy 27 South, Lake Placid, FL

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 883 reviews" "
Rating 8 - Good. 287 out of 883 reviews" "
Rating 6 - Okay. 164 out of 883 reviews" "
Rating 4 - Poor. 90 out of 883 reviews" "
Rating 2 - Terrible. 66 out of 883 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Ramada on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean well maintained but dated room. Very welcoming staff with good insight into area. Will stay there again.
Stayed 1 night in Feb 2024
Response from Ramada on Mar 1, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am stay was pleasant. Your feedback is very important to us, We are remodeling this summer. We are expecting to have a whole new look and better service for our guest.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Julie

Liked: Staff & service
They have good staff. When we checked in and went to the room it smelled like bleach. I didn’t like where the room was located I did not feel comfortable there. But the staff was great in giving us another room. The breakfast wasn’t bad. Also when Expedia gives you a total for your stay it should be honored.
Stayed 3 nights in Feb 2024
Response from Ramada on Feb 26, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. We are remodeling this summer. We will have a new breakfast layout and much more new items to come. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, dated, unkept and argumentative staff. A true hole. Avoid at all costs. Hands down our worst hotel experience to date. When we mentioned things we were met with immediate denial and argument. Not wanting to debate, we just went to bed and then left. It was a true nightmare experience. Also, the walls are SO thin! You can hear tv, conversations, and vehicles very easily, and I have poor hearing! Look elsewhere.
Stayed 1 night in Feb 2024
Response from Ramada on Feb 23, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations. The hotel will be remodeling in the summer. please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Carl

Liked: Staff & service
It is priced high for the condition of the place.
Stayed 1 night in Feb 2024
Response from Ramada on Feb 23, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations. The hotel will be remodeling in the summer. please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ramada on Feb 23, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations. The hotel will be remodeling in the summer. please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Juan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is dilapidated and in dire need of a repairs.
Stayed 1 night in Feb 2024
Response from Ramada on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations. The hotel will be remodeling in the summer. please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from Ramada on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ruth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ..would stay again
Stayed 1 night in Feb 2024
Response from Ramada on Feb 17, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Elliot A.

Traveled with partner
Poor WiFi
Stayed 1 night in Feb 2024
Response from Ramada on Feb 14, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Tammy, Elkton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Made stay very welcoming
Stayed 3 nights in Feb 2024
Response from Ramada on Feb 12, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

EVANGELINE

Traveled with group
Liked: Cleanliness, staff & service, amenities
It was what I expected
Stayed 2 nights in Feb 2024
Response from Ramada on Feb 12, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Patsy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well pleased with Ramada. We especially like that there was no carpet in the room. The breakfast was the usual. It would be nice to have something that wasn't all carbs to feed a diabetic (hard boiled egg would be nice). My only complaint is that there were 2 dirty wash cloths hanging on our shower rod from previous residents of the room and the pillows need to be upgraded.
Stayed 1 night in Feb 2024
Response from Ramada on Feb 12, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

AMY

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Linens dirty. Pictures misleading. Condition of property was not good.
Stayed 2 nights in Feb 2024
Response from Ramada on Feb 6, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ramada on Feb 5, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Eurik D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Jan 2024
Response from Ramada on Feb 5, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that stay was unpleasant. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Sarah

Stayed 1 night in Jan 2024
Response from Ramada on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Good, functional hotel for a single night stay.
Stayed 1 night in Jan 2024
Response from Ramada on Jan 30, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Cathi

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would be nice to add eggs and bacon the breakfast :)
Stayed 1 night in Jan 2024
Response from Ramada on Jan 23, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. We are in the middle of changing our breakfast options, we will be serving hot breakfast like eggs, sausages, and maybe bacon. I hope you visit us again and enjoy our breakfast change. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

David

Stayed 1 night in Jan 2024
Response from Ramada on Jan 23, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found very pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
My room was absolutely filthy. Dirt in every corner of the armrest on the chair had a burn hole in it. There was still coffee stains on top of the microwave from the previous gas. The refrigerator did not work and I only got four TV channels which place in the downstairs unit by the stairway, which got very limited Wi-Fi bedspread Was filthy had pet hair all over everything
Stayed 2 nights in Dec 2023
Response from Ramada on Jan 9, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you stay was unpleasant . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards,

4/10 Poor

Samantha

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We checked in and went to bed and in the middle of the night killed multiple roaches and then woke up to water that had leaked under our door. When I made a complaint as we went to check out the manager asked if we came to the lady in the office in the middle of the night and made a complaint and that she would have switched us rooms. We were half asleep and stressed from a long day so that in the middle of the night was not our idea of how to handle it. The cleanliness of this facility was not the best and we will probably not be staying here again. Very disappointed with the way management handle the situation.
Stayed 1 night in Dec 2023
Response from Ramada on Dec 30, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you had a unpleasant stay . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back.
We like to spend time with friends on Lake Placid and always go to this hotel. Its quite , easy to find it, the ladies were very nice, Check-in and checkout was just a minute and breakfast was nice 👍.
Stayed 2 nights in Dec 2023
Response from Ramada on Dec 22, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Verified traveler

Business traveler
average facility.
Stayed 1 night in Dec 2023
Response from Ramada on Dec 18, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a unpleasant stay . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Scott

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tired
This hotel is just tired and not very nice
Stayed 1 night in Dec 2023
Response from RAMADA on Dec 8, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a unpleasant stay . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Mireya

Traveled with family
Todo me gustó
Stayed 1 night in Dec 2023
Response from Ramada on Dec 7, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ramada on Dec 5, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kelie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d probably pick Ramada hoping for the same experience. Great place, nice staff, easy check in and out! Great room, I was skeptical cuz the great price but was happily surprised at the quality!!
Stayed 3 nights in Nov 2023
Response from Ramada on Dec 5, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Nicolena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very courteous. Good price. Room was clean and comfortable
Stayed 1 night in Nov 2023
Response from Ramada on Dec 2, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Nicolena

Liked: Cleanliness, staff & service, property conditions & facilities
I like the remote location. Also friendly staff
Stayed 1 night in Nov 2023
Response from Ramada on Nov 25, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay very pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Carol

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk folks were so nice but the room was dilapidated and dirty. The sheets were spotted and the floors were sticky. The beds were terrible and squeaky.
Stayed 1 night in Nov 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

EVANGELINE

Traveled with group
Liked: Cleanliness, staff & service, amenities
I think the coffee pots need to change 👎
Stayed 1 night in Nov 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking he appropriate measures to address the problem and prevent any future occurrences.

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The walls were nasty. The beds had stains and were so squeaky. Would not recommend or stay again. Staff was great. The building needs major updating or major repairs.
Stayed 2 nights in Oct 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Bradley

Stayed 2 nights in Oct 2023
Response from Ramada on Nov 24, 2023
Thank you for taking the time to tell us about your experience @ the Ramada. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences.

2/10 Terrible

Rick

Traveled with pets
Disliked: Cleanliness
Filthy, dead roaches and slime in the tub. Didn't stay!!!!
Stayed 2 nights in Oct 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Armando

Traveled with family
Liked: Staff & service
just fine without the bugs
Stayed 1 night in Oct 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Aleksandra

Disliked: Staff & service, property conditions & facilities
The hotel staff was very nice. But I have reservations about cleanliness. The walls and doors in the room were very dirty, the fridge stank. And the biggest problem was the Internet, there was no Internet at all, which was a big problem for me because I was in the hotel for 5 days. And the information says that the Internet is free. I consider this a fraud.
Stayed 5 nights in Oct 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Stephen

Although the room seemed clean the furniture was falling apart and the walls were in desperate need of paint. We tried to check out at 8:30 am and there was no one at the front desk. Waited for about 10 minutes then finally just left. Manager office was dark but lobby appeared to be open. Halloween decor was lit up etc.
Stayed 2 nights in Oct 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Felix A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy.
Stayed 1 night in Oct 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room that I was in was dirty with dark hand prints on the walls and the sink was clogged and wouldn’t drain. Desk was damaged and falling apart. The room did have clean sheets and towels. The staff put me in a much cleaner room on the second day which I greatly appreciated!
Stayed 2 nights in Sep 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address that problem and prevent any future occurrences.

6/10 Okay

Grace

Stayed 2 nights in Sep 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
Se debe de arreglar el techo de la entrada al lobby. Darle un poco de más cariño a las habitaciones en cuestión del funcionamiento y limpieza del aire acondicionado y por último ofrecer un desayuno continental como lo hacían antes.
Stayed 1 night in Sep 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address that problem and prevent any future occurrences.

6/10 Okay

lawrence

Stayed 2 nights in Sep 2023
Response from Ramada on Nov 13, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Lake Placid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

2/10 Terrible

thomas

Traveled with partner, Traveled with pets
I made a reservation at the Ramada Inn in Lake Placid florida through Expedia. I received confirmation for a two night stay during hurricane Idalia. I was ordered to evacuate my property. I drove 138 miles to this destination. Upon arrival the clerk inquired about an animal to which I replied that I was traveling with a cat. She then told me she did not have a room for animals and Expedia did not indicate the need ( During booking I was not asked if I had a pet) So at 6pm the first night of the hurricane I was without a place to stay!!! Thanks Expedia and Ramada Inn. No thanks to both of you I will never book nor stay at your proprerties .
Stayed 2 nights in Aug 2023

8/10 Good

Eneida

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The floor in the whole room was ceramic tile. They cleaned with bleach so the room smelled like bleach the whole time. We tried to air the room out but that didn't work.
Stayed 1 night in Jul 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything worked: lights worked, A/C was adjustable and worked, plumbing worked, bed was comfortable, and it was quiet.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sarah

Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We love our room...good size for 2 people..has 2 chairs to sit,and a big bathroom..we had a queen size bed.. fridge and microwave in a long dust to eat at...pool was great and relaxing..had a waterfall in the middle..of side wall..first time I did not see any bugs...which was very good..we would recommend to stay here...if town again will go..thank you had a good time.. The only thing I didn't like is can't take the breakfast to the rooms..my hubby gets up early..I have a bad back and hip so I get up later...it's all good ..we got our own breakfast..
Stayed 3 nights in Jul 2023