Ratings based on 1,046 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lake Tahoe

Convenience at a great price

Posted Mar 28, 2015
Booked as a 'Secret Deal' the hotel was even more convenient than I'd hoped, located a short walkway from terminal 4. Not that short though if you have heavy luggage. Nice building and facilities and helpful staff - my only gripe was the continuous low level noise, presumably related to air-conditioning and not controllable in our 5th floor room.
3 out of 5
by A verified travelerfrom Nova Scotia, Canada

Not really 4 star

Posted Mar 24, 2015
Pros: Location for overnight between flites. Easy trip to departure terminal.
Cons: Refurbish rooms, install ice machine in more convenient location (had to ask staff for directions). Reduce meal prices to give better value.
Wonderful foyer and eating areas, but glitz ends there. Our room was sadly in need of some attention..carpet soiled, kettle not working, mould around tiles in washroom. Food greatly overpriced, even for soup and sandwich.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 12, 2015
long walk through tunnel from bus terminal. Not a bad experience just long!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to the airport

Posted Mar 12, 2015
Pros: Comfortable
Enjoyed my stay. Hotel clean and updated. People were courteouse
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2015
Pros: The proximity to the Airport - you can walk to terminal 4. Also it was surprisingly quiet!
We were only there to sleep - nothing much to say. Quirt and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Glad I found this one!

Posted Mar 11, 2015
Pros: Everything
Staying close to Heathrow is always a game of chance. You never know if the Hotel you have chosen is within the radius of a reasonable taxi ride fare or not. So I took a chance on the Hilton being just a walk away from Terminal 4. It was great! Clean and comfortable, I was actually sad I hadn't gotten there earlier in the day so I could enjoy it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

It was very nice and comfortable.

Posted Mar 4, 2015
The hotel staff was very nice and inviting. The room was very relaxing for a nights stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Nice Hotel, although a long walk from the Airport.

Posted Feb 26, 2015
Pros: See above
Cons: This Hotel is not suitable for people with walking difficulties who wish to walk from terminal 4.
Excellent Restaurant, very accommodating staff. Super breakfast. Good transport link with terminal 5, bus every half hour. Good Hotel pre or post flights.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2015
Terminal 4에서 가장 가까운 호텔이고 도보로 바로 연결돠어 편리하며 시설 괜찮음
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and restful

Posted Feb 21, 2015
Great access from the Term. 4 and Express train from other terminals. I flew into Terminal 5, took the 2 trains to Term. 4, and walked to the hotel via the walkway in less time than riding the shuttle to the hotel. Shuttle has a fee. The way I went was free. Caution to anyone with heavy luggage...that is a long walk dragging two suitcases like I was. Wouldn't recommend doing that to anyone with a disability. In that case, take the shuttle. I think it was between 4 & 5 Pounds leaving every 1\2 hour. Also Internet is free in room to Hilton Rewards members otherwise 15 Pounds.