Lobby sitting area
Check availability

Reviews of Elkhorn Mountain Inn

2.5 out of 5
Elkhorn Mountain Inn
1 Jackson Creek Rd, Clancy, MT

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 88 reviews" "
Rating 8 - Good. 35 out of 88 reviews" "
Rating 6 - Okay. 21 out of 88 reviews" "
Rating 4 - Poor. 7 out of 88 reviews" "
Rating 2 - Terrible. 6 out of 88 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
This place is closed... no room available.. Expedia better not have charged me!
Stayed 1 night in Apr 2021

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Lots of doors slamming...noisey hallways
Kinda so so for the price I expected a little more. Their continental breakfast was a joke. Dry cereal - coffee- or toast.... wow!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had little to offer besides a bagel coffee was good
Stayed 1 night in Oct 2019
Response from Jennifer on Nov 6, 2019
Thank you for your feedback. We are looking into some changes on our continental breakfast.

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Jen on Oct 2, 2019
Thank you for your feed back. We look forward to seeing you in the future

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019
Response from Jennifer on Oct 2, 2019
Thank you for your feed back, we are always looking for ways to improve our guests stay. We look forward to seeing you in the future

8/10 Good

Verified traveler

Liked: Staff & service
We booked on expedia, the booking did not go through even though we had a confirmation number. They luckily had a dirty room that they git together fir us. And gave us a discount.
Stayed 1 night in Sep 2019

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with it
Clean, secure, quiet, convenient location close to my next leg of my route
Stayed 1 night in Sep 2019
Response from Jen on Sep 22, 2019
Maria, Thank you for taking the time to give us your feedback on your stay. We are looking forward to seeing you in the future.

6/10 Okay

Kent

Liked: Cleanliness, staff & service
Needs updating. It was clean and roomy. Privacy was lacking, the blinds did not provide enough privicy
Stayed 1 night in Sep 2019
Response from Jennifer on Sep 22, 2019
Ken thank you for your feedback. We are currently working on plans to make updates in the near future. We do look forward to having you come check them out.

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2019
Response from Jennifer on Oct 2, 2019
Thank you for your feed back, we strive to improve our guest experience and would like to know what we could of done different to make your stay more enjoyable.

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from Jennifer on Oct 2, 2019
Thank you for your review, we use it to improve our guest experience.

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all hotel don’t receive any bookings from expedia. I booked through expedia so I contact them they said everything is good to go but hotel didn’t confirm. I have to find another place to stay at late night.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Very clean! An older hotel but we were in the area for a wedding and just needed a place to sleep. Beds were reasonable comfortable
Stayed 3 nights in Aug 2019
Response from Jennifer on Sep 22, 2019
Thank you for your feedback, we are currently looking into some updates.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Jen on Oct 14, 2019
Thank you for your feedback

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Fine for a stop overnight on the road. Almost nothing in the area to eat if coming in late. Friendly staff. Felt safe and clean
Stayed 1 night in Jul 2019
Response from Jennifer on Sep 22, 2019
Eric, Thank you for your feedback. We look forward to being able to recommend some dinning establishments for you on your next stay with us.

8/10 Good

Amanda, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the western decor. Yes it’s older but super convenient off the freeway. Clean, spacious room. Portable AC unit worked well but was noisy. Breakfast was minimal but was fine for us. Staff was very friendly and helpful. Gas station next door. Restaurants close (walking distance). We were just passing through so only stayed one night.
Stayed 1 night in Aug 2019
Response from Jennifer on Sep 22, 2019
Amanda thank you for your feed back. We are happy your stay was pleasant and we look forward to seeing you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location with food and shopping around.
Staff was great. Location was good. Room we had was big. Not enough lights for the large room and the portable ac didn't cool the room enough until it got cool at nigh time. We liked it especially with the staff being very friendly.
Stayed 1 night in Jul 2019
Response from Jennifer on Sep 22, 2019
Thank you for your feed back and we are currently looking into updating in the near future.

8/10 Good

Becca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff. When we arrived, our room was missing the needed sofa bed that was promised. The staff was prompt and thoughtful in helping us find a great solution. The breakfast was cereal, fruit, yogurt, and bread items.
Stayed 1 night in Jul 2019

8/10 Good

Angie, Sherwood Park

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room for the family with two roll away beds. Family Suite.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Other than location, the property is old and in need of some serious TLC. Bathroom sink faucet was plugged up and only yielded a squirt of water. A shower head handle was so loose that it would freely turn 360 degrees without controlling anything. Weed control on the property needed attention.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
I checked in and meet great staff. It says on the description,that it has heat. It did NOT. It was 53° and rainingraining with terrible winds,and wondow air conditioning units,with boards,one could see light and
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
You get what you pay for
Check-in was atrocious, took maybe 10-15 minutes for them to adjust the information in the computer and get it right. Room was clean, but nothing special. HVAC system was simply a floor unit, not in-wall like most places, TV wires, surge protector, etc. exposed. Shower was awful, couldn't adjust spray and it kind of went everywhere. Had to request washcloths each day. Neighbor's room didn't get maid service during the day. I won't stay here again.
Stayed 2 nights in Jul 2019

8/10 Good

JACQUELYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little motel.
Motel was nice and clean. Pretty quiet. One room had a dog that barked. Fortunately our room was far enough away we could only hear it when we walked by. Breakfast was almost non existent. Over ripe banana, yogurt, cereal and toast. The Mercantile across the street has great food. Easy access of I-15.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the place because of the price and the fact that it was not a chain.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small inn!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but fine
This tiny motel was just fine for a quick highway-side overnight. Room was sparse but clean. No complaints at all. Connected to a gas station. No late night food around there.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
davedavedavedavedVefVeadsavedVeavdavedaveeeeeereerrrrrrrrredeeeeeeeeeeeeeeeeeeeedave
Stayed 1 night in Jun 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Jake, Whitefish

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Clean. Friendly staff. Dog friendly. No frills. Only about 5-10 minutes from Helena. We'd stay again.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff. Convenient to Helena and the room was clean and comfortable.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thought it was cost high for having no pool and for location and time of year. Continental breakfast got moved to another location but no sign to indicate that. Rooms were nice, clean.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Enjoyed our stay. Very nice and clean even though it’s an older hotel
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Very quiet, pet friendly, and very good restaurants within walking distance.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The family room we booked wasn’t available so we where given two adjoining rooms. Old and worn but clean. Good wifi. Small breakfast provided.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

dorthe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Joy

Good but outdated
Nice but not amazing. Stayed here for one night during a long road trip with my boyfriend. Arrived around 1:30 am, and the lady at the desk took a while figuring out how to check us in. Though, she was very nice, and since we were a late night check in she got us a cheaper rate. Hotel room wasn’t anything special, and the bathroom was very outdated - felt like something along the lines of a public gym washroom to me. Other than that the rest of the room was good, and the bed was super comfortable. Provided breakfast in the morning as well, not sure about continental as it was mostly just cereal and toast. Not sure I would stay again, but it was overall a good stay especially for the price.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Accepted pets with good area for walking dogs
Stayed 3 nights in Aug 2018

8/10 Good

sankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel away from the city
Walking distance to restaurants and bar. Good scenery
Stayed 1 night in Jul 2018

10/10 Excellent

Gina, Dayton, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to relax from a day of touring Helena without all the traffic from Helena to deal with. Great dining across the street at night.
Stayed 2 nights in Jul 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and close to Helena
Very neat and clean, especially compared to many of the comparably proceed hotels and motels right in Helena. Definitely worth the short drive to MT City.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Air conditioner was not working so a temporary one was placed in the room. Not convenient and noisey but cooled the room down from 80F to 70F.
Stayed 3 nights in May 2018