Ratings based on 72 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified traveler
The bed was terrible. It was old, 2 feet highPosted Mar 17, 2015
Pros: Room clean, hotel clean, breakfast met the standard Quality Inn.
Cons: Get new bedding
Location: Just spent the night there. In the morning we were off to another city.
Everything was normal for a Quality Inn except the bed was worse than Motel 6 and I have in the past (years ago) used Motel 6, so I know bad beds!
for Getaway With Friendsby A verified traveler
Posted Dec 15, 2014 on Hotels.com
for Couplesby geoffrey
Posted Dec 14, 2014 on Hotels.com
for Everyoneby A verified traveler
Posted Nov 18, 2014
In Helena for the Montana Special Olympics State Basketball Games ... this is such a wonderful place to stay -- instead of increasing/doubling their rates, they kept them the same. I will definitely chose this hotel again (heard from other people associated at the olympic games, the hotel that was chosen by their city's other athletes and families was not very clean and very very overpriced!). Thanks Expedia for coming through for us!
for Personal Eventby Scottfrom Libby, MT
The price was rightPosted Nov 14, 2014 on Hotels.com
The room I stayed in may have been a smoking room at one time, because it smelled faintly like cigarette smoke upon arrival. Otherwise, the room was very clean and fairly comfortable. I would stay there again.
for Business Travelersby Jon
Posted Nov 12, 2014 on Hotels.com
for Everyoneby A verified travelerfrom MT
Posted Oct 30, 2014
Got there late, just a nice place to sleep for the night!
for Personal Eventby Jerryfrom Kalispell
clean and quietPosted Sep 18, 2014 on Hotels.com
The staff was friendly( even when I needed a comb or brush because my wife forgot hers) the room was clean and quiet got a great nights sleep and the rates were great. I would recommend this place and plan to stay here anytime I need to go to Helena.
by A verified travelerfrom California
Overnight and moved down the streetPosted Sep 17, 2014
Pros: Room was large, had refrigerator, microwave, coffee maker (I took out of the bathroom and plugged in by frige), hair dryer.
Cons: Customer service
Location: Freeway. Far from down town Helena.
Checking in was hassle free booked through Expedia. The young lady who checked us in was courteous and helpful. The room was spacious. The beds where a little "banana" and uncomfortable. The sink and vanity are in the bathroom, I prefer it to be on the outside when sharing a room. The shower tub had stains and water pressure not so good. I found the morning shift gentleman to be rude and abrupt at checkout. He refused to provide me a receipt, referred me to Expedia. We did not get to partake in the breakfast, they closed the doors securely and promptly at 9:00 sharp. We decided to try our luck down the street at La Quinta Inn, Helena for the remainder of our stay.....went with my gut....so glad we did.
Recommendedby Franfrom Calgary
Tired and worn outPosted Aug 8, 2014 on Hotels.com
We have stayed at this hotel a number of times without issue. This time , however, the room provided was worn and cramped. The A/C unit was in its death throes, screeching its reluctance to cool the room to an acceptable sleeping temperature. The A/C unit won and we shut it off to suffer an August evening heat. The sleep button on the remote did not work. The young man on the front desk professed no knowledge of things electronic and, when asked to recommend someone who might know, told us to call back in the morning, thereby defeating the purpose of a sleep button. As mentioned by other reviewers, the housekeeping standard has slipped, particularly in the side entrance doorways. The reception area is kept smart and tidy and that's where they get you. No flexibility from the reception to change your room at 4pm, as the front desk is a slave to a computer. We stop in Provo only overnight on our way through, so these issues, while bothersome for one night, would be an issue for longer stays. Next time through Provo we will look elsewhere for a hotel.