Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to airport

Posted Mar 4, 2015
This is an excellent hotel for the price. Great internet access. Breakfast in the a.m. is pretty decent compared to a lot of other hotels. It would be nice if they had a sundries shop and the opportunity to buy alcohol. I like a nite cap to help sleep when I travel. You can pretty much only buy alcohol at a casino in Helena.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Cons: Pool seemed a bit chilly for winter swimming.
Brought the kiddos for a night of swimming after a day of skiing. Hotel and staff were wonderful. The indoor pool seemed on the cold side but the kids had fun and us Moms got to relax.
3 out of 5
by A verified traveler

Staff nice, bathroom not so nice.

Posted Jan 14, 2015
Cons: Cleaner bathroom.
Our bathroom looked like it had been wiped down with a dirty towel. The front desk staff were nice and the man that supervised the breakfast area was wonderful. He was really helpful in getting us road information and super friendly. The bed wasn't very comfortable. It was billed as a king size, which it was in width, but it was short!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Warm welcome on a chilly day!

Posted Dec 6, 2014
Pros: The pool, jacuzzi, staff, free shuttle to airport which was also very close. Quiet rooms, nice warm fire to greet you in the lobby.
Cons: More breakfast menu variety
Location: Visit Archie Brae Ceramic Centre Montana History Museum and State Capital Building In Summer the hiking trails are great
We had a flight cancellation so missed a day's accommodation but there was no charge. The desk clerk provided free phone contact with Expedia so we could reschedule our stay. He went out of his way to help us in a stressful time. The breakfast facilities, pool and jacuzzi were the best we've seen in the US so far. Later in our stay we had trouble with the coffee maker and the problem was solved in minutes and extra coffee capsules were also provided.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wish they had a sundries shop otherwise. Perfect

Posted Nov 15, 2014
Very comfortable. ...breakfast optons could be healthier
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2014
Stayed 3 nights. Terrible job each day turning room over!
5 out of 5
Recommended
for Families
by Kathyfrom Great Falls

Very nice

Posted Nov 13, 2014 on Hotels.com
Rooms were beautiful. Staff was very helpful in lining us up with adjoining rooms.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, nothing special.

Posted Nov 4, 2014
Pros: Comfortable beds, nice furniture.
Cons: Not sure what has been renovated and what has not, so really can't say. Hall carpets dirty, plastic liners too small for ice buckets. Stupid things.
Location: Would not stay again.
Wife has limited mobility so I requested main level with easy access, the room we received was on the 3rd floor and farthest from the elevator. In the middle of renovations, debris and building materials in hallway. Only 10 cars in parking lot, not sure why so much inconvenience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good experience, but not a great breakfast

Posted Oct 27, 2014
Pros: Clean. Friendly staff.
Cons: Breakfast.
Overall it's a great place to stay, but the breakfast was not great. The food was cold and tasteless. The juice machine was out of order both days we were there and there wasn't a replacement. Also, the other Wingates we've stayed at boasted fresh fruit, but this one had canned fruit cocktail.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hard to find

Posted Oct 19, 2014
Pros: Room was very nice and large.
Cons: Improving the customer service with your front desk.
Hotel was hard to find. Called front desk several times and received less than helpful response. Finally made it to hotel and checked in . Young girl at front desk was not overly helpful or cordial. She did not move off of her seat. No eye to eye contact. Maybe she needs a class in customer service. Room was nice and large.