Ratings based on 576 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
95% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Schleswig-Holstein

Gut Lage man kann alles mit Bus und Bahn erreichen

Posted Jan 18, 2015
Pros: Die Lage
Cons: Alles für diese Katerogie ist so OK.
Location: Die Sehenswürdigkeiten kann man von dort aus Zufuss erreichen. Den Hafen, Felskirche,Dom,und Shopen.
Das einzige was man bemängel könnte, das es keine Bar oder einen Aufenthatsraum für den Nachmittag oder Abend gibt.Da die Lobby viel zu klein ist.
3 out of 5
by A verified travelerfrom stockholm

Centralt beläget hotell i city nära till allt

Posted Jan 17, 2015
Pros: Läget
Cons: Se ovan.
Location: Shopping , restaurangbesök, kultur.
Oengagerad personal, allt i från receptionen till frukostmatsalen. Kändes som vi vare en belastning när vi checkade in. Frukostmatsalen hade öppettid mellan 06.30 till 10.00. Vid 9.45 började man avplockning o satte sig sedan själva i ett hörn för att äta frukost. En dag var yoghurt o fil slut vid 9.45 och det kom aldrig fram någon trots att vi bad om det.
Comment from Hotel Management
Jan 22, 2015 by Cumulus Kaisaniemi, Hotel Management
Dear sture, Thank you for staying at Cumulus Kaisaniemi Helsinki and for taking time to write us a review. We apologize that that you did not receive good service. We are proud of our service and for this reason your comments are very troubling and will certainly be looked into with great comcern. Your comments are very important to us and allow us to improve our service continually. We all hope that should your travel plans bring you back to our area, you will give our hotel another try. Best regards, Kari-Petri Hovi / Hotel Manager / Cumulus Kaisaniemi Helsinki
3 out of 5
Recommended
for Everyone
by A verified travelerfrom toulouse france

Hôtel très bien situé avec un personnel très bien

Posted Jan 11, 2015
Situation top Petit déjeuner bien Personnel très bien Sauna limité avec 2 h réservées au femmes et 2 h réservées aux hommes Chambres absolument pas à la hauteur d un 4 étoiles WC dans salle de douché Mais propre
Comment from Hotel Management
Jan 21, 2015 by Cumulus Kaisaniemi, Hotel Management
Dear miri, Thank you for staying at Cumulus Kaisaniemi Helsinki and for taking time to write us a review. We are sorry you were not quite satisfied with your stay. Guest comments are very important to us and allow us to improve our service continually. We all hope that should your travel plans bring you back to our area, you will give our hotel another try. Best regards, Kari-Petri Hovi / Hotel Manager / Cumulus Kaisaniemi Helsinki
3 out of 5
Recommended
for Everyone
by A verified traveler

朝食ビュッフェが充実。総じて良い印象。

Posted Jan 3, 2015
Pros: 朝食ビュッフェの品数が充実していて落ち着いた雰囲気の中で食事をすることができる。
Cons: シャワーを浴びると床一面が水浸しになり便器周辺の床まで濡れるので構造が悪い。 ドライヤーの熱が弱い。
朝食ビュッフェの品数が充実しているうえに北欧特有のニシンやベリー等が食べられる。 部屋はシャワーを浴びるとトイレ周辺の床まで水浸しになるという欠陥?があるのが残念。 スタッフさんは皆仕事をきっちりやってくれるので総じて良い印象を受けた。
Comment from Hotel Management
Jan 7, 2015 by Cumulus Kaisaniemi, Hotel Management
Dear KT, Thank you so much for your review of Cumulus Kaisaniemi Helsinki. I am pleased to hear you enjoyed our generous breakfast buffet and that you received good service. We have also noted the comments for our future improvements. We always do our outmost to make the stay enjoyable. Thanks again for staying with us and we hope to see you soon again in our hotel. Best regards, Kari-Petri Hovi / Hotel Manager / Cumulus Kaisaniemi Helsinki
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

A convenient and great hotel!

Posted Jan 2, 2015
Close to central railway station. Supermarket is just next door. Walking distance to most scenic spots. Stable WIFI network. Breakfast is good with lots of choices.
Comment from Hotel Management
Jan 5, 2015 by Cumulus Kaisaniemi, Hotel Management
Dear Penny, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Thanks for staying with us, we hope to see you soon again in Cumulus Kaisaniemi Helsinki. Best regards, Kari-Petri Hovi / Hotel Manager / Cumulus Kaisaniemi Helsinki
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Very friendly staff and a well situated hotel.

Posted Jan 1, 2015
Title says it all. The rooms are definitely in need of a refurb but apart from that, a very comfortable stay overall.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Convenience

Posted Dec 8, 2014
Location close to railway station, next to metro station and just in front of tram station of several routes. Room service is good. Better if single bed is provided. Breakfast is quite good! Lift are very small.
5 out of 5
Recommended
for Personal Event
by Marja-Leenafrom Tornio

Edullinen hotelli keskustassa

Posted Dec 5, 2014 on Hotels.com
Sijainti erinomainen. Kaikki kohteet kävelymatkan päässä. Kolmosen ratikkapysäkki melkein hotellin edessä. Hyppäsin ratikkaan ja tein edullisen kiertoajelun. Siisti huone ja monipuolinen aamiainen. Aamiaishuoneen ikkunapaikalta pääsi mukaan kaupungin sykkeeseen.Ystävällinen henkilökunta.Hyvä hinta-laatu suhde.
Comment from Hotel Management
Feb 21, 2015 by Cumulus Kaisaniemi, Hotel Management
Hei Marja-Leena, Kiitos Cumulus Kaisaniemen arvostelusta sekä arvokkaasta palautteestanne koskien vierailuanne. Erittäin hienoa kuulla, että kaikki sujui mukavasti. Positiivinen palaute palvelustamme kannustaa meitä eteenpäin hyvän asiakaspalvelun eteen työskennellessämme. Välitämme palautteenne tiedoksi koko henkilökunnallemme. Rauhallista Joulu aikaa ja tervetuloa vieraaksemme jatkossakin! Ystävällisin terveisin, Kari-Petri Hovi / hotellipäällikkö / Cumulus Kaisaniemi Helsinki
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lahti

Hyvä hotelli erinomainen sijainti

Posted Nov 30, 2014
Pros: Hotellin taso oli riittävä. Hyvä sijainti
Cons: Hissit tilavimmiksi
Hissit olivat liian ahtaat. Hyvät kulkuyhteydet julkisilla ( Metro, Ratikka, VR, Bussi.)
3 out of 5
Recommended
for Couples
by Johanna

This traveler left a rating score only Posted Nov 25, 2014 on Hotels.com