Ratings based on 132 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hertfordshire

Roomy apartment, very private, excellent value!

Posted Sep 5, 2014
Pros: The generous size of the room. Also, ours was very quiet.
Cons: I don't want to criticise anything because we were very happy there. Don't expect the Ritz, but it is very nice!
Location: Town centre is less than 10 minutes' walk. We enjoyed the Ateneum and the Zoo (lovely boat trip), and many other highlights!
My daughter and I wanted a convenient, inexpensive place for our visit, and this was just right. It's just out of the city centre - in a nice quiet area - but not far to walk. We took a "Superior Studio", which was very spacious, with comfy beds. Basic cooking facilities meant we could prepare simple meals at home (the K supermarket is great). The flooring was getting a little bit worn in places, but that's not really a criticism. The room was only cleaned before and after our stay, which we liked, as it gave us the feeling of having a private flat for a few days. The reception staff were lovely, helpful and friendly. All in all, a great place to lay down your head.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Comfortable apartment hotel in the city centre.

Posted Aug 31, 2014
Pros: Location, the staff, the room size, bedding, general cleanliness, free wi-fi, the kitchenette's equipment for an extended stay.
Cons: The shower door should not squeak like crazy and let water out on the floor. Some chairs need to be replaced - they look too old and unclean.
Location: Transportation, major museums, concert halls, and other attractions are nearby. The location is ideal for sightseeing and shopping.
This apartment-style hotel is in a nice old building within a short (10-15 min) walk from the central train station, close to all major museums, restaurants, and shopping malls. The street is quiet, though the hotel is practically in the city centre. Great location!!! The staff is friendly and helpful. My studio room was spacious and clean, with a big wardrobe and a large window. The kitchenette was really well-equipped with everything one might need for making breakfast and other simple meals. There is free wi-fi - just ask for the information at the front desk. On the downside, there is no room service. It seems they do not clean rooms or change towels on a daily basis (maybe that was because I only stayed for two nights). The shower leaks, making a puddle on the bathroom floor, and the shower door is extremely squeaky. The furniture is a bit shabby, though still OK. The chairs in my room were old and, in contrast with general cleanliness of the room and furniture, looked unpleasant. The front desk is closed after 10 pm and during weekends, which is not a problem but should be kept in mind. Overall, I quite enjoyed my stay at this hotel and would return to it, despite the small drawbacks.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Great self catering hotel

Posted Aug 29, 2014
We stayed for 4 nights in late August. 2 adults and 1 child age 12 but he turned 13 while we were staying! Hotel is in a great location with the city centre in walking distance. The wifi was the only thing that son complained about as it didn't work in our room. Sauna is a very nice extra. Would thoroughly recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location but fundamental issues

Posted Aug 20, 2014
Pros: Location, kitchen, pretty street
Cons: Room temperature: install air con - you know it is a problem, it has been a problem all summer; replace mattresses; introduce a "Good Night Guarantee"
Location: Good location for all (incl. airport bus, Olympic stadium, supermarkets, 15 min walk to central station, about 20 to harbour)
We stayed in the room in mid August and found that it was much too hot. It was hotter inside the room than outside. Helsinki hat just had a number of very hot weeks and despite the air temperature being much cooler during our stay, the room had not cooled down yet. The majority of windows were bolted and the staff were unhelpful in addressing the problem. The beds are very/too soft. The reception only has limited opening hours (it closes early on Saturdays and is closed on Sundays) which may be a problem if you require any assistance. Having said this, the location is convenient and we were keen on a place with a kitchen.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Charming flat in an elegant art nouveau building

Posted Aug 19, 2014
A spacious flat in a good location, everything we needed was there, and we used the sauna in the basement which was excellent. Helpful staff. Beautiful art nouveau (judendstil) doorway and decorations on the stairwell. Quiet and airy, with an attractive old stove in one corner.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Centrally located hotel

Posted Aug 18, 2014
Pros: The central location.
Location: Tempeliaukio Church and the Finnish museum are just a couple of blocks away.
The building is confusing with several separate elevators and staircases to different rooms on different levels. On weekends there is no receptionist present in the building, and you have to figure out how to get your keys. The location is very central: a couple of blocks from the Tempeiaukio Church, a few more from the railway station, and not far from the Esplanades and Edelasadama (South Harbour.)
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the city center

Posted Aug 1, 2014
Everything was great ecvept I would recommend air-conditioner (there was none in my room).
5 out of 5
Recommended
for Everyone
by Naomi from Sydney

Great apartment close to city centre

Posted Jul 2, 2014
Pros: Everything. The location, the kitchen, the sauna (in our 2 bedroom apartment only) the staff, the late check out of 12 noon.
Location: Close to the railway & bus terminal, an easy flat walk to the centre of Helsinki. Also close to the art galleries and museums.
Easily accessible from the main train/bus station Hellsten is a fabulous hotel. The apartment was well equipped with kitchen facilities perfect for our family of 3 boys 8, 6 & 4. The layout was also large enough for us to move about without tripping over each other. So great was this apartment that when our flights home, at the end of our trip to Iceland, were changed and we found ourselves back in Helsinki we chose to stay another night at Hellsten rather than change our plane tickets! Would definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by Paul from Montreal

Large space, close to downtown

Posted Jun 28, 2014
Pros: Every thing was prearranged and worked
Cons: Have a human being on staff all the time.
Location: Storyville Jazz club - must do. Kiasma Museum + Design Museum - double must do.
Interesting experience, clean nice large space. But we never met any staff member through out our stay, neither for check-in nor check-out... but everything worked fine,... this is the future of hotels!
4 out of 5
Recommended
by modpod from eastern usa

Rough beds

Posted Jun 19, 2014 on Hotels.com
Great location, pleasant and very helpful young staff...don't know what the deal is with the beds and the especially awful pillows...rooms are cleaned about once every 6 days which is nice because you'll not be disturbed...call it "benign neglect." Good value for expensive Helsinki.