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Reviews of Marski by Scandic

4 out of 5
Marski by Scandic
Mannerheimintie 10, Helsinki

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 64 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Traveled with partner
Liked: Staff & service, property conditions & facilities
This property was central to everything making it all walkable particularly to the train station with baggage. We had a room without windows which was quite and made sleeping easy.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
A first class hotel that offers a very relaxing lounge/bar area and a sauna area second to none
Stayed 4 nights in Mar 2024
Response from Maiju, Front Office Duty Manager on Mar 28, 2024
Dear Jason,Thank you very much for your stay and lovely review. Great to hear that you enjoyed the atmosphere of our lively bar as well as the relaxing sauna facilities. They make wonders in the middle of an otherwise busy everyday life.You are warmly welcome again in the future!Best regards,MaijuFront Office Duty ManagerMarski by Scandic

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for only one night in Feb 2024, in one of the “windowless” rooms. For only the one night stay - it was just right for us. Quiet, plenty of hot water, good wifi, good TV options. Since it was a Monday, we took advantage of the free “cold plunge” and sauna. A neat treat. We walked the 15 minutes or so from the train station, which was easy. The location was good for us exploring the city center in our limited time.
Stayed 1 night in Feb 2024
Response from Mika, Marski By Scandic, Reception on Mar 19, 2024
Hello Chris! Thank you very much for your valuable review and feedback!Glad to hear that you enjoyed our windowless room type! They are especially nice and popular on summer time in Finland, when it is light and bright most of the time during day.Also glad to hear that our facilities and our free weekly program activity pleased you!Hopefully we can welcome you as our guest in the future! Best Regards,MikaMarski By ScandicReception

8/10 Good

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Mika, Marski By Scandic, Reception on Mar 19, 2024
Hello Oksana!Thank you for your great review!Welcome back anytime!Best Regards,MikaMarski By ScandicReception

10/10 Excellent

Borys, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Emmy on Feb 29, 2024
Hi Borys,Thank you for your amazing review! It makes me very glad to hear that you had an excellent stay! Welcome back!Kind Regards,EmmyGuest Relations Manager

10/10 Excellent

Griffith

Stayed 1 night in Feb 2024
Response from Emmy on Mar 24, 2024
Dear Griffith,Thank you for your five star review! It is amazing to see that you enjoyed your time here with us at Marski! See you soon? I hope so!Kind Regards,EmmyGuest Relations Manager

10/10 Excellent

Hin Kiang, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to shopping and good buffett
Stayed 3 nights in Jan 2024
Response from Katja/trainee on Feb 4, 2024
Dear Hin Kiang,We are happy to hear that you enjoyed your stay and our buffet especially. Thank you for your feedback and we hope to see you soon!

10/10 Excellent

Daniel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and staff were very friendly.
Stayed 1 night in Jan 2024
Response from Georgios on Jan 30, 2024
Dear Daniel,Thank you very much for the full stars and also the kind works for our staff.Hope to see you again in the future.Warm Regards,Georgios,Front Office AgentMarski by Scandic

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Maiju, Front Office Duty Manager on Jan 23, 2024
Dear Ashley,Thank you for your stay in Marski. How lovely to see you enjoyed the stay! Warmly welcome to Marski again!Best regards,MaijuFront Office Duty ManagerMarski by Scandic

10/10 Excellent

mehrzad

Stayed 8 nights in Dec 2023
Response from Enya on Jan 16, 2024
Dear mehrzad, Thank you for the fantastic review!Hope to see you back with us again. :)Best wishes, EnyaCustomer RelationsMarski by Scandic

10/10 Excellent

Cameron

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from Emmi/Trainee on Jan 10, 2024
Hi Cameron!Lovely to see that you enjoyed your stay with us. See you soon again!

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Martta on Jan 31, 2024
Dear Roxana,thank you for your stay and for the wonderful review. Have a lovely 2024 and welcome again whenever visiting Helsinki!Best regards,MarttaFront Office Duty Manager

10/10 Excellent

Jasmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and contemporary in appealing area
Stylish and eco-sensitive hotel close to shopping, entertainment, museums, dining, sites of cultural, architectural, and/or historical significance. Fabulous breakfast spread. Room was quiet (when windows were closed - otherwise it can be noisy during snow-clearing season.)
Stayed 4 nights in Dec 2023
Response from Anna/Front Office Duty Manager on Dec 29, 2023
Dear John,Thank you for visiting Marski and giving this amazing feedback of your stay. Great to hear that you have loved staying with us! We look forward to seeing you again!

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location hotel
Stayed 3 nights in Dec 2023
Response from Svetlana on Dec 26, 2023
Hello Santiago Thank you for visiting Marski and for sharing your kind review with us. Lovely to see that you had a great time during your visit in Helsinki! All the best to the new year and hopefully we will have chance to host you again in the future! Best wishes,Svetlana Marski by Scandic

10/10 Excellent

Emiliano

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the city center, close to train station and several restaurants. The breakfast buffet is incredible, with an infinite variety of food options. Staff was gentle, caring and professional. Highly recommended.
Stayed 1 night in Dec 2023
Response from Svetlana on Dec 26, 2023
Hello Emiliano,Thank you for visiting Marski and for sharing your kind wordswith us. Lovely to hear that you had a great time during your visit in Helsinki! I will make sure to share this with our entire staff they will be happy, I am sure. All the best to the new year and hopefully we will have chance to host you again in the future! Best wishes,Svetlana Marski by Scandic

10/10 Excellent

Samir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location!
Response from Katja/Trainee on Feb 21, 2024
Dear Samir,Thank you for staying in Marski.We are happy to hear that you enjoyed staying with us!We hope to see you again soon!

10/10 Excellent

Matthew

Stayed 3 nights in Dec 2023
Response from Svetlana on Dec 26, 2023
Dear Matthew,Thank you for visiting Marski and for sharing your 5 stars with the fellow travellers- All the best to the new year and hopefully we will have chance to host you again in the future! Best wishes,Svetlana Marski by Scandic

10/10 Excellent

Serdar, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to most sightseeing. Offers good European style breakfast and local products. Staff are very helpful. Good local restaurants.
Stayed 4 nights in Dec 2023
Response from Svetlana on Dec 26, 2023
Dear Serdar,Thank you for visiting Marski and for sharing your kind review with us. Lovely to hear that you had a great time during your visit in Helsinki! All the best to the new year and hopefully we will have chance to host you again in the future! Best wishes,Svetlana Marski by Scandic

4/10 Poor

Jaspreet

Stayed 2 nights in Nov 2023
Response from Anna/Front Office Duty Manager on Jan 2, 2024
Dear Jaspereet,Thank you for staying with us and giving us feedback of the experience. I'm sorry to hear your expectations weren't fully met during your last stay.We hope to have you here someday for another visit!

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Emmy on Dec 22, 2023
Hey ALEJANDRO,Thank you so much for the ratings you left us! I see that you had a good time here with us and that makes me very happy! See you soon again!Kind Regards and Happy Holidays,EmmyGuest Relations Manager

10/10 Excellent

Ian

Stayed 1 night in Dec 2023
Response from Emmy on Dec 22, 2023
Hello Ian,Thank you so much for the five stars! We are so happy to see that you enjoyed your time with us. Welcome back soon again!Happy Holidays!Kind regards,EmmyGuest Relations Manager

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent stay. Great breakfast and sauna, and kind staff. Would recommend to anyone.
Stayed 3 nights in Nov 2023
Response from Emmy on Dec 22, 2023
Hello there Paul,Thank you for the kind words and the five stars you gave us! Hope you will come and visit us soon again!Kind regards,EmmyGuest Relations Manager

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to everything including transport
Stayed 3 nights in Nov 2023
Response from Anna/reception on Dec 2, 2023
Dear Douglas,Thank you for visiting us! We are amazed to hear about your positive experience. I have forwarded your feedback to the whole team, thank you for the kind words and warmly welcome soon again!

10/10 Excellent

Tonyah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Nov 2023
Response from Anna/reception on Dec 2, 2023
Dear Tonyah,Thank you for visiting us. Best of luck with everything and we hope to meet again in the future!

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location
Stayed 2 nights in Nov 2023
Response from svetlana on Nov 19, 2023
Hello John,Thank you for the lovely review! Happy to hear you had a good time while visiting Helsinki. Best regards,Svetlana Marski

10/10 Excellent

Eileen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is Very convenience! Across from the mall and not too far for live music club !
Stayed 2 nights in Nov 2023
Response from Maiju, Front Office Duty Manager on Nov 12, 2023
Dear Eileen,Thank you for visiting Marski and giving feedback of your stay. I'm happy to know that you had a pleasant stay with us and enjoyed the convenient location in the city center. You are warmly welcome back anytime!Best regards,MaijuFront Office Duty ManagerMarski by Scandic

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Emmy on Oct 31, 2023
Hi there Michael,Thank you for your review! I am happy to see that you enjoyed your time with us. Hopefully we will see you soon again!Kind Regards,EmmyGuest Relations Manager

10/10 Excellent

Terttu

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The windowless sleeping room was done well with the forest scene. The breakfast was very good, enjoyed the variety and the focus on healthy Finnish food.
Stayed 2 nights in Oct 2023
Response from Emmy on Oct 31, 2023
Hello Terttu,Thank you for the fantastic review you took the time to write! I am glad that you enjoyed the Sleep room, those are one of my favorites as well and that you enjoyed our breakfast. Hopefully we will see you in the near future again!Kind Regards,EmmyGuest Relations Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Front Office Agent on Oct 21, 2023
Thank you for your feedback!!Kind Regards,Georgios

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Georgios on Oct 21, 2023
Hei Aaron!!Thank you for finding time in rating our hotel.Have a great weekend.Warm Regards,GeorgiosFront Office AgentMarski by Scandic

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy short walk from the train station. Amazing breakfast the best we have ever had in Europe! Being a vegan I’ve never had so many options while traveling. Comfortable bed & nice room.
Response from Maiju, Front Office Duty Manager on Oct 8, 2023
Dear Sara,Thank you for visiting Marski and giving feedback of your stay. How amazing to hear that you found our hotel 5 out of 5 stars and would recommend us and our breakfast to others, as well! It makes us super happy that as a vegan you found more options here than ever. We hope to have you as our guest also in the future!Best regards,MaijuFront Office Duty ManagerMarski by Scandic

10/10 Excellent

Seija

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel in central Helsinki, walking distance to shopping and tourist destinations. Quiet for sleeping comfort after long flight and huge Finnish smorgasbord breakfast options. Will definitely be back for another stay when in Helsinki.
Stayed 2 nights in Sep 2023
Response from Martta on Oct 8, 2023
Dear Seija,thank you for your visit. Wonderful to hear everything went well during your stay and we will have you back here as our guest in the future!Until then we wish you an amazing autumn!Best regards,MarttaFront Office Duty Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Martta on Oct 8, 2023
Dear Anna,thank you for your visit with us! We are happy to hear everything went well. Welcome again whenever you are visiting Helsinki!Best regards,MarttaFront Office Duty Manager

10/10 Excellent

mar

Stayed 2 nights in Sep 2023
Response from Martta on Oct 2, 2023
Dear Mar,thank you for your visit in our hotel! How wonderful to hear everything went so well during your stay with us. Welcome again!Best regards,MarttaFront Office Duty Manager

10/10 Excellent

Marie Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Brilliant location in the heart of Helsinki, short walk to all the main attractions. A cosy home from home.
Stayed 4 nights in Sep 2023
Response from Svetlana on Sep 30, 2023
Dear Marie Nicole, thank you for such a wonderful review and your kind words! We are so happy that we can try our best to be your second home in Helsinki.We hope to host you again in the future when your travels will bring you back to the area. Best wishes,Svetlana Marski by Scandic

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the perfect location to explore Helsinki. The rooms are spacious, clean and modern. The breakfast had a great range of options.
Stayed 1 night in Sep 2023
Response from Svetlana on Sep 30, 2023
Dear Rebekah,thank you for such a wonderful review and your kind words! Lovely to hear you enjoyed our central location and delicious breakfast, hopefully you could try the waffle station it is amazing! We hope to host you again in the future when your travels will bring you back to the area. Best wishes,Svetlana Marski by Scandic

10/10 Excellent

Siva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, very well maintained, very appealing, very cosy and spacious. They had the buffet breakfast for longer time and lot wider variety. Super friendly staff.
Stayed 3 nights in Sep 2023
Response from Maiju, Front Office Duty Manager on Sep 26, 2023
Dear Siva,Thank you for visiting Marski and giving feedback of your stay. How lovely to hear that you had such a nice visit with us, found our staff very friendly and breakfast a great way to start your day!You are warmly welcome again also in the future!Best regards,MaijuFront Office Duty ManagerMarski by Scandic

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ossues, goid quality
Stayed 3 nights in Sep 2023
Response from Mika / Marski By Scandic on Sep 24, 2023
Hello Alistair!Thank you for your great feedback. Glad you enjoyed your stay.Best Regards,

6/10 Okay

anat

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Georgios / Front office agent on Sep 23, 2023
Dear Anat,Thank you for your review.We would like to hear more about your stay so if you want you can contact us by email.

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
We arrived during a torrential downpour outside, and were ecstatic to hear that the room was ready early. Our favorite element of the room was the fabulous shower, which turned the bathroom into its own sauna, a welcome warmth on a cold day outside. Thanks!
Stayed 1 night in Aug 2023
Response from Enya / Marski on Sep 8, 2023
Dear Rachel, Thank you for the wonderful feedback and review!We are so happy to hear the you experience with us was a success and that the shower in the room gave you such joy. :)We hope to see you again some day soon and wish you a happy weekend!Best wishes, EnyaCustomer RelationsMarski by Scandic

6/10 Okay

Mark van de

Disliked: Cleanliness, staff & service
Won’t stay again. Check-in lady tries to upsell me to different room (I’m sorry, but this is a chance to create value, just give the nicer room considering how much I already paid). Room was nothing to write home about. Couldn’t even open bathroom door without hitting toilet, hairdryer broken. Cleaning staff just folded used towel and put it back again although I left it on the floor. Worst is how full breakfast was. Staying alone, if I left my table for 1min to get a drink, the table is cleared and someone else sits there. This is a real problem. I hated my stay to be honest. There is nothing positive to say.
Stayed 3 nights in Aug 2023
Response from Maiju, FO Duty Manager on Sep 5, 2023
Dear,Thank you for visiting Marski by Scandic and for writing a review of your experience.I'm sorry to hear you didn't enjoy the stay. We are indeed trying to offer you added value to your stay by giving a special late deal for an upgrade (if available), but I'm sorry if you didn't feel that way.If there is something broken in the room, kindly let us know so that we're able to fix it. Our apologies for not noticing it before your arrival. All towels put on the floor are replaced during stayover cleaning, so there must have been a misunderstanding. I'll make sure that all our housekeepers is up to date on this.Lastly, I'm sorry to hear about the incident at breakfast, I will forward your feedback to our F&B in order to not have it happen anymore.Despite all this we wish you well and welcome you back for future, more successful, visits.Best regards,MaijuFront Office Duty ManagerMarski by Scandic

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Maiju, FO Duty Manager on Aug 31, 2023
Hello,Thank you for visiting us and rating your experience. I'm very sorry to see that you were not satisfied with the stay. We would be happy to learn more also during the stay in order to fix any issues there might be.We hope to see you again in the future. Have a lovely end of the summer!Best regards,MaijuFront Office Duty ManagerMarski by Scandic

8/10 Good

Raimo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Anna/Reception on Aug 24, 2023
Hei Raimo,Kiitos arviosta ja käynnistä Marskissa. Toivottavasti näemme teitä useasti myös tulevaisuudessa, tervetuloa takaisin!

10/10 Excellent

adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super helpful and friendly. Breakfast was one of the best in the country!! Order Victoria's Regret cocktail from the bar downstairs!!
Stayed 4 nights in Jul 2023
Response from Anna/Reception on Aug 24, 2023
Dear adam,Thank you for visiting Marski and giving feedback of your stay. We are delighted to hear that you had a fantastic stay with us! Thank you so much for your compliments and we hope to have you visit us many more times in the future!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay with my family (2A2C)
Breakfast was great! Room was clean, location was excellent! The only thing we weren't satisfied with was how loud the sofa bed got when someone sleeping on it. Everything else was wonderful!
Stayed 1 night in Aug 2023
Response from Maiju, FO Duty Manager on Aug 31, 2023
Dear Traveler,Thank you for visiting Marski and taking the time to write a review. We are super happy to hear you had such a great time in our hotel with the family! We will check up on the sofabed, thank you for letting us know. Hopefully we'll see you again in the future!Best regards,MaijuFront Office Duty ManagerMarski by Scandic

10/10 Excellent

SUJIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Anna/Reception on Aug 24, 2023
Dear SUJIT,Thank you for visiting us! Great to hear you found our hotel worth its value. You are warmly welcome to Marski again in the future!

8/10 Good

Lior

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for family, romms bit small
Nice hotels with ok gym (bad ac!) and sauna. Rooms were small.
Stayed 3 nights in Aug 2023
Response from Emmy on Aug 29, 2023
Hello Lior,Thank you for your comments and feedback! I am glad that you though the hotel was nice. Hope to see you soon again!Kind Regards,EmmyGuest Relations Manager

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, staff, and breakfast A . Get a street view room
Stayed 3 nights in Jul 2023
Response from Anna/Reception on Aug 24, 2023
Dear Alex,Thank you for visiting Marski and taking the time to write feedback of your experience.Great to hear you had such a lovely visit in Marski.

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly, helpful staff.
Stayed 1 night in Aug 2023
Response from Anna/Reception on Aug 24, 2023
Dear Marianne,Thank you for your kind words. You are warmly welcome for another relaxing stay!