“Super friendly staff!!”

We got to the hotel a little early but thankfully they had a room ready for us. We were both VERY tired and the front desk staff was so nice that I nearly broke into tears. Lovely gardens!

“Satisfied customer”

We had a friendly welcome from the receptionist. All staff were very willing to help. Nothing was too much trouble. The food and accommodation were very satisfactory. We attended a wedding therefore many guests for the staff to cope with.

“Friendly welcome”

Only really using this for a place to sleep as have relatives nearby. For the priice we thought the hotel was great value. The reception staff were really friendly and hotel bar a welcoming place.

“Very Tired and in need of a lot of TLC”

The initial impression of the hotel and gardens was lovely, it was only as we were going to our room the tiredness of the place became apparent. We had to walk up rusty, scruffy outside stairs to get or our room and the room itself was disappointing. The paintwork was badly chipped and the paint on the window frames was peeling. The beds were not inviting, they were quite low and the bedding was uninspiring. The shower had about 10 jets of water coming out although it was lovely and hot. However, we slept reasonably well and that was all we needed the room for as we were spending all our time with our daughter who lived nearby, so it fulfilled our requirements. For what we paid, in that area, it was OK.

“too hot in room not impressed quite shoddy, shower dirty and food on floor.”

Too hot in room no way to control this. shower dirty and food on room floor. Noisy water system early in morning. better qaulity else where and less money.

“In need of a refurb”

There is much to commend the hotel but I think it is in need of refurbishment now. There is plenty of parking. The room was nice and warm, the food was satisfactory and the service was friendly. However, the room was disappointing. Although it was clean, with fluffy towels and a nice bed, there were aspects that were in need of attention. The hotel appears in need of refurbishment; the toilet handle was broken, the shower was a mere trickle (it would have taken forever to get wet!) and the TV could not be coaxed to work.