Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Good hotel!

Posted Dec 4, 2014 on Hotels.com
We really enjoyed this hotel...Nicely appointed, comfortable, great breakfast with good service. Highly recommend it, good value.
Comment from Hotel Management
Feb 14, 2015 by Stephanie, Hotel Management
Thank you so much for sharing your experience with us! We are elated to see we were able to earn five stars from you! Is it our goal to have each guest who stays with us, leave with an impression such as yours. We definitely look forward to seeing you again in the future. Have a great day!
4 out of 5
Recommended
for Families
by Martinfrom Utah

Great

Posted Nov 25, 2014 on Hotels.com
We were just passing through and needed a place to sleep. The room was clean, but a little small. Breakfast was nice. Neighborhood was great.
Comment from Hotel Management
Feb 7, 2015 by Stephanie, Hotel Management
Dear Martin, Thank you for taking the time to review our hotel. It is our goal to have each guest who stays with us have an experience such as yours, and we are glad to hear we were able to impress you. If you are ever in the area again, we certainly hope you stop by. Thank you again and have a great day!
5 out of 5
Recommended
for Families
by Lindafrom Beaumont

Friendly Hampton

Posted Nov 23, 2014 on Hotels.com
Close to shopping mall , really friendly staff, great breakfast, just an excellent stay.
Comment from Hotel Management
Feb 7, 2015 by Stephanie, Hotel Management
Dear Linda, Thank you so much for taking the time to review our hotel! We are elated to see we were able to earn 5 out of 5 stars from you! It is our goal to have each guest who stays with us leave satisfied and happy and we are glad to hear this was your experience. If you are in the Henderson area again, we hope you choose to stay with us. Thank you and have a great day!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom from Dallas, TX

Great experience! Rate and quality - great choice

Posted Nov 18, 2014
Great rate, excellent staff and a genuinly fantastic experience!
Comment from Hotel Management
Dec 4, 2014 by Stephanie, Hotel Management
Dear Jon, Wow! Thank you for taking the time to review our hotel and thank you for the kind words! We are so glad to hear your enjoyed your stay with us. It is our goal to have each guest who stays with us to have any experience such as yours, and we elated to hear how we impressed you. Again, thank you for staying with us and we look forward to seeing you again soon. Have a great day!
4 out of 5
Recommended
for Couples
by Garyfrom Missouri

LV Hampton

Posted Nov 5, 2014 on Hotels.com
Better by far than the 4 star hotel we were in at Bakersfield, CA
Comment from Hotel Management
Jan 10, 2015 by Stephanie, Hotel Management
Dear Gary, Thank you for taking the time to rate and review our hotel! We sincerely appreciate your feedback, as it assists us in making changes to better serve our guests. We are glad to hear you enjoyed your stay! If you are ever in the Henderson area again, we certainly hope you choose to stay with us. Thank you again and have a great day!
3 out of 5
by A verified traveler

Nice hotel except for noise level

Posted Nov 4, 2014
Pros: Nice staff, Happy Hour and breakfast selection. Also, nice pool
Cons: Sound proofing and quiet air conditioner
Location: Lots of shopping and restaurants
Room and bed very comfortable however could hear people pacing above all night long. Insomniacs??? Also, large truck ran engine for around an hour at 3 in the morning. Could not mask noise with air conditioning unit as it sounded like a 747 taking off.
Comment from Hotel Management
Nov 6, 2014 by Stephanie, Hotel Management
Thank you for taking the time to review our hotel, as it assists us in making changes to better serve our guests. We are glad to hear our staff and amenities were able to impress you! We are so sorry you experienced problems with noise in your guest room. If this ever happens again, please let the front desk know and we will do whatever we can to help. Again, thank you for your feed back and have a great day!
2 out of 5
by A verified travelerfrom washington

Posted Oct 23, 2014
Pros: They fed us good. Also we like the rooms with an outside entrance as it is very handy with our dog.
Cons: The beds! Our bed was terrible. If you rolled over you felt the springs. Also, frig & micro didn't work. No one seemed to care.
Location: It's near Las Vegas. What more can I say!!!!!
We have never stayed anywhere that they feed you at dinner time! This property had a nacho bar from 5:00 to 7:00 in the evening. And yes, some will say it's not healthy, but it is your choice to eat there. They also had breakfast and it was typical fare for that situation. They also provided a sack breakfast for those who were eager to get on their way. We felt it made our stay much more economical. Now I must mention the negatives. Our room was clean. Also we love having an outside entrance as we travel with a small dog. However, the bed was just plain awful and the air conditioning really noisy. When it came on, you froze and then you roasted when it was off. Also, even though I told a staff person, no one came to fix our microwave and refrigerator. It did not work the entire time we were there. We have stayed at this property several times and this is the first time we have been disappointed.
Comment from Hotel Management
Nov 3, 2014 by Stephanie, Hotel Management
Thank you for taking the time to review our hotel. I would like to take this opportunity to apologize for the less than satisfactory experience at our property. I am saddened to hear the staff did not fulfill their duty in getting the non-working items fixed in your guest room. I will make sure to bring your comments to the appropriate department manager so this does not happen again to you or to another guest. We are glad to hear you enjoyed our evening manager's reception and our other amenities! Again, thank you for taking the time to let us know about your experience as it assists us in making changes to better serve our guests.
2 out of 5
by A verified traveler

Water was cold

Posted Oct 20, 2014
Water was cold for my family when they took shower. Food was little cold on egg and sausage . Staffs were nice
Comment from Hotel Management
Nov 3, 2014 by Stephanie, Hotel Management
Thank you for taking the time to rate our hotel. I would like to take this opportunity to apologize for the water temperature in your guest room and your experience at breakfast. That is not typical for our hotel and I will be sure to bring the food temperature comment to our breakfast staff. We hope you give us another chance if you are ever in the Henderson area again. Thank you and have a great day!
4 out of 5
Recommended
by Lizfrom Arizona

Overnight stay

Posted Oct 14, 2014 on Hotels.com
This hotel was very nice and clean inside. Did see roaches outside the area. Staff were friendly. Room was spacious. Breakfast was decent. The only problem was a rather loud constant buzzing sound in our room. Overall a good family and pet friendly place to stay.
Comment from Hotel Management
Jan 3, 2015 by Stephanie, Hotel Management
Thank you for sharing your comments with us. This time of year as the seasons change we do see a spike in pesky pests outside, but we do have a pest control company come out routinely spray to keep them at bay. We are glad to hear you enjoyed your stay and we hope to see you again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant but had dead cockroach

Posted Oct 4, 2014
We have always liked staying here while in town for business. but this time there were some dead cockroaches in our room....yucky!!
Comment from Hotel Management
Nov 5, 2014 by Stephanie, Hotel Management
Thank you so much for taking the time to rate and review our hotel. We would like to take this opportunity to apologize for the dead bugs in your room! Please be assured we have a pest control company come out and spray routinely. If you ever experience this again, please let a member of our staff know so we can get it corrected for you, as we want you to be 100% satisfied during and after your stay with us. Thank you again for letting us know how we can improve our service and quality. Have a great day!