Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

June 2 2014

Posted Jun 2, 2014
My family and I thought the service was very good and the rooms were very clean. The hotel was older and in good repair. The only criticism we had was the heavy use of air freshener which was difficult for the family members with breathing/allergy issues.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay -

Posted May 27, 2014
Pros: Grounds
Cons: Fridge needs to be cooler
People were helpful and friendly; room neat & clean. Grounds & facilities well maintained. Fridge was not as cool as it should be.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Posted May 12, 2014
Pros: Bed, staff, cleanliness
Location: Indian Lakes shops and movie theater
We had a great experience! Clean and nice staff! We stayed for one night, and felt comfortable and at home our entire stay. It was in a great location to other places we wanted to visit in Hendersonville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel

Posted May 11, 2014
I stayed at many hotels, but this one is perhaps one of the best in terms of design, service and free breakfast.
5 out of 5
Recommended
for Everyone
by Paul from Bayport, N.Y.

Clean, Friendly and Reasonable

Posted May 8, 2014
Pros: Staff, cleanliness
Cons: A restaurant
Location: Nashville and the Grand old Opry
Right away, on arrival, we were greeted by a very friendly staff. The next morning the General Manager, Brian Kent, made it his business to engage in friendly conversation. His eagerness to make us comfortable continued for the next two days. The rooms were very clean, in fact the whole building was clean. Breakfast was very good. We just can't say enough about Brian and his entire staff. Bravo!
5 out of 5
Recommended
for Everyone
by A verified traveler

Price, location, value

Posted Apr 22, 2014
Pros: Location, value
Location: Close to the event we were attending
Great stay in an awesome room. Great room design, big tv
5 out of 5
Recommended
for Everyone
by Sue from Ottawa, Canada

Excellent!

Posted Apr 9, 2014
Nice hotel, quiet area, but yet shopping and commodities close by. Comfortable room with sitting area, big couch, bar area.
5 out of 5
Recommended
for Everyone
by Lois from Ohio

Classy hotel with a good price.

Posted Apr 1, 2014
Being a bit of a germaphobe I usually opt for pricier hotels. This Hyatt was a total bargain. Our room was huge and the bed was uber comfy. The view was nothing to brag about but we were in the suburbs. All the staff that we came across were super friendly and helpful. And everything was as clean, if not cleaner, than I keep my own home. That's comforting.
4 out of 5
Recommended
for Everyone
by JP from Cville, VA

Stop by Memphis

Posted Mar 17, 2014
Pros: Excellent breakfast.
Cons: Keep the noise down in the lobby area.
Great breakfast. However, there is not enough space in the dinning area. And it was very noisy at night in the lobby area.
5 out of 5
Recommended
for Everyone
by nkisaacs

Nice hotel for a good price.

Posted Feb 19, 2014
Pros: Front desk staff with coffee and snacks was great.
Hotel tell is a little far from Nashville but close to the Grand Ole Opry. Lot's of food places nearby. Nice hotel with good breakfast.