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Eleni Palace
3.0 star property

Comfortable hotel with children's pool and 24-hour front desk

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May 2024

Eleni Palace

Photo gallery for Eleni Palace

Outdoor pool, sun loungers
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Daily buffet breakfast (EUR 5 per person)
Reception

Overview of Eleni Palace

8.6

Excellent

Popular amenities

  • Restaurant
  • Bar
  • Pool
  • Breakfast available
  • Free WiFi
  • Air conditioning

Explore the area

Milou 12, Ammoudara, Malevizi, Crete Island, 71414
  • Popular LocationHeaven Beach2 min walk
  • Popular LocationΠετούσης Αμουδαρα2 min walk
  • Popular LocationAmmoudara Beach13 min walk
  • Popular LocationPankritio Stadium5 min drive
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Room options

Family Apartment

cleanliness

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
Separate bedroom
Coffee/tea maker
  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Double Room

cleanliness

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 Double Bed

Studio (for 3)

cleanliness

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
Coffee/tea maker
Satellite channels
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the neighborhood

Malevizi

Located in Malevizi, Eleni Palace is near the beach. Nikos Kazantzakis Museum and Historical Museum of Crete are cultural highlights, and some of the area's attractions include Natural History Museum of Crete and Watercity Waterpark. Looking to enjoy an event or a game while in town? See what's happening at Pankritio Stadium or Theodoros Vardinogiannis Stadium.

What's nearby

  • Ammoudara Beach - 13 min walk
  • Historical Museum of Crete - 7 min drive
  • Heraklion Town Hall - 7 min drive
  • Heraklion Port - 8 min drive
  • Heraklion Archaeological Museum - 8 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 15 min drive

Restaurants

  • Πετούσης Αμουδαρα - 2 min walk
  • Star Cafe - 20 min walk
  • Havana Beach Bar - 4 min walk
  • Heaven Beach - 2 min walk
  • Oregano - The Grill Project - 19 min walk

About this property

Eleni Palace

Hotel near Heraklion Port
Consider a stay at Eleni Palace and take advantage of a poolside bar, a terrace, and a garden. Free in-room WiFi is available to all guests, along with laundry facilities and car rentals on site.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Wedding services, tour/ticket assistance, and barbecue grills
Room features
All guestrooms at Eleni Palace offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Kitchens with refrigerators
  • TVs with satellite channels
  • Balconies or patios, coffee/tea makers, and desks

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM–10:00 AM for a fee: EUR 5 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer on request

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 per person
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Eleni Palace
Eleni Palace Hotel
Eleni Palace Hotel Malevizi
Eleni Palace Malevizi
Eleni Palace Malevizi
Eleni Palace Hotel Malevizi

Frequently asked questions

Does Eleni Palace have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Eleni Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eleni Palace?

Self parking is free at this property.

What time is check-in at Eleni Palace?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at Eleni Palace?

Check-out is at noon.

Where is Eleni Palace located?

Situated near the beach, this hotel is 0.7 mi (1.1 km) from Ammoudara Beach and within 3 mi (5 km) of Pankritio Stadium and Pantanassa. Foundation for Research and Technology - Hellas and Theodoros Vardinogiannis Stadium are also within 3 mi (5 km).

Eleni Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Friendly, family-run place. Our room was spacious and had an ocean view from the balcony. Free wi-fi is a plus. Our only complaint was that the room was quite hot and humid, even compared to the hallway just outside.

10/10 Excellent

Aisling, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eleni Palace
This is a lovely place to stay, it is a family run business and the people were very nice and helpful. We had a little kitchenette which was handy. The place was spotless, the pool was lovely. The only down side was that if you want air conditioning it was €5 extra. The location was perfect for what we wanted, it was out of the capital (Heraklion), right beside the beach and surrounded by lots of lovely and very reasonably priced places to eat and drink. If you're looking for a happening night life though this is not the place for you, although there were plenty of clubs along the beach, most were deserted.

10/10 Excellent

Kristin, Evanston, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Family-run hotel near beach
I can't say enough about the friendly family that runs Eleni Palace. We wanted to be near the beach but convenient to the city and Eleni fit the bill perfectly. We arrived at the Irakleon port at 5:30 am and with taxi drivers on strike we headed to the bus station. Unfortunately, we were directed to the wrong bus because while the hotel's address is "Gazi", the area nearest the beach is "Ammoudara" so we were on the #10 Gazi bus when we should have taken the #1 or 6 Ammoudara bus (a 15-minute ride). The 1st sign of our Cretan hosts' hospitality was that when we called, confused, he told us to get off the bus at the first stop in Gazi and he would come pick us up. :) We had a 2-room suite that was spacious & clean & had a lovely wrap-around terrace looking down on the pool area. We also had a fully equipped kitchenette & table & chairs, so we bought lunch & snack items at the nearby grocery and only went "out" for dinner. Breakfast was not included with the room but was available & quite reasonable at the cafe on the pool terrace. The beach is a 2-minute walk from the front door of the hotel & there is plenty of free beach space in addition to the rent-a-chair sites. Our only complaint was not with Eleni but with the hotel next door where a raucous wedding started one night at midnight and ran till 5 a.m. The next night we were prepared, if necessary, to close the doors (and shut out the lovely breeze) - but they charge extra for the AC remote control.

6/10 Okay

Micole

Liked: Cleanliness
30 Min. bus ride from Iraklion, inconvenient
This hotel was a fine budget option, the room was good for what you pay. However, the hotel is in a fairly distant suburb of Iraklion, making it inconvenient if you are there for more than the beach. You have to go into Iraklion and then take another bus to get to Knossos.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Nära stranden. Men aldrig någon vid receptionen.
Aircondition kostar extra. Ingår inte. Elen försvann i några timmar Trevlig personal när dem väl är där. Är nog familjedrivet då det bara var mannen som fanns vid receptionen, ibland. Mamman kunde ingen engelska o var rvungen att Ringa sin son ifall vi hade frågor. Wifi - gratis men, den sämsta wifin jag varit med om. Funkade inte alls

8/10 Good

Mari

Liked: Staff & service
Good stay at Eleni Palace
Fine hotel for reasonable amont of money. Nice service, close to the sea, and great pool. Minus for short bed.

10/10 Excellent

Lukas

Liked: Staff & service, property conditions & facilities
Prisvärt
Beläget 100m från stranden vid utkanten av Heraklion, Eleni Palace är utmärkt för den som vill njuta av Kreta till en billig slant. Personalen är trevlig och hjälpsam, något som även gäller restaurangerna och affärerna i området. Rummet i sig är det man kan vänta sig för priset men det hålls rent. Fritt trådlöst internet var även en trevlig överraskning. Luftkonditionering ingick dock inte i ursprungspriset på hotels.se utan fick lägga ut extra på plats. Rekommenderar starkt för alla som har en budget att hålla på sin semester.

8/10 Good

Lau, Lund

Liked: Cleanliness, staff & service, property conditions & facilities
Dejligt afslappet og godt familiehotel
Et hotel drevet af en rigtig sød familie. Hotellet ligger ligger afslappet tilbagetrukket fra hovedgaden i Amoudara og dog dejlig tæt på alt hvad der er behov for af supermarkeder og restauranter. Gode busforbindelser til både Heraklion og lufthavnen og kun et par hundrede meter ned en en lækker strand. Har pool og bar og serverer gode små måltider og snacks. Vi kommer helt sikkert tilbage en dag.

10/10 Excellent

Fernando, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tack Adonis och familj
Tack för dem underbara dagar hos er. Vänligheten, service känslan och den familjära atmosfären var som att komma hem varje dag. Vi kommer att rekommendera hotellet och kanske kommer tillbaka snart. Skött om er!