Indoor pool, 5 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas

Reviews of Alexander Beach Hotel & Village Resort

5 out of 5
Alexander Beach Hotel & Village Resort
Agiou Ioanni, Hersonissos, Crete Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 200 reviews" "
Rating 8 - Good. 65 out of 200 reviews" "
Rating 6 - Okay. 16 out of 200 reviews" "
Rating 4 - Poor. 2 out of 200 reviews" "
Rating 2 - Terrible. 1 out of 200 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we thoroughly enjoyed our stay, we would have liked the entertainment at the hotel to be more varied as it seemed to be geared towards children. The food at the hotel restaurants was not completely to our liking, but fortunately, there were many restaurants outside the property that were of a very good standard.
Stayed 9 nights in Aug 2023

10/10 Excellent

Joanne

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel had everything one could want for a beautiful holiday in Crete. The private beach was a real highlight for us.
Stayed 10 nights in Jul 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Staff & service, property conditions & facilities
This hotel has something for everyone. Excellent food options, evening entertainment for both children and adults, ample sun beds and pools, private beach, two free tennis courts. Conveniently located within walking distance of shops and dining options. Staff couldn't do enough for you
Stayed 14 nights in Jun 2023

10/10 Excellent

Kathryn L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the sea view room and that the resort was in walking distance to so many shops a restaurants! Beautiful location!
Stayed 4 nights in Oct 2022

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything. Thank you very much!
Stayed 3 nights in Sep 2022

10/10 Excellent

RAHAV

Stayed 5 nights in Jul 2022

10/10 Excellent

Mihail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach, good sand, very friendly Greeks. People easily speak two or three languages. Well done Alexander!
Stayed 6 nights in Jun 2022
Response from Alexander Beach Guest relation office on Jul 5, 2022
Dear Mr. Mihail, Thank you very much for the time you took to share your experience in our resort and for the excellent comment about our beach and our staff. It will be really our pleasure to welcome you once again to our hotel and offer you our warmest hospitality and services. Till then we wish you all the best! Kind regards, Alexander Beach Hotel and Village Resort

10/10 Excellent

Taryn, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is absolutely lovely! Very clean and well maintained. We upgraded our room so that we had a view of the beach and pool and were close by. Room was very big and clean. Staff were wonderful, helpful and friendly. We would absolutely stay here again. Easy walk into Stalia and close to Malia (you could also walk this).
Stayed 4 nights in Jun 2022
Response from Guest Relations Team on Jun 19, 2022
Dear Mrs Taryn, Thank you very much for your excellent compliments regarding our staff and your hotel accommodation. It will be really our honour to have the chance to welcome you once again in the near future, till then we wish you all the best. With our best regards, Alexander Beach Hotel and Village Team

10/10 Excellent

Candice

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were AMAZING. Very friendly and accommodating. The breakfast and dinner buffets were excellent: more options and better food than we ever expected. The grounds were beautiful, and pools were fabulous. Loved the beach and that we could walk to shops and restaurants. A in every way.
Stayed 9 nights in May 2022
Response from Guest relations Team on Jun 19, 2022
Dear Mrs Candice, Thank you very much for your excellent feedback regarding your recent stay in our hotel. It will be really our honour to have the chance to welcome you once again in the near future, till then we wish you all the best. With our best regards, Alexander Beach Hotel and Village Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is beautiful - and large!! The staff is extremely friendly. It’s a very well-maintained property. You can play pool, ping-pong and tennis and the spa is wonderful too. The breakfast buffet is expansive as well. We ate once at the restaurant and it wasn’t bad, not the best we’ve had, but good.
Stayed 2 nights in Jun 2021
Response from Alexander Beach Hotel and Village-Geust relations on Jun 16, 2021
Dear Guests, Thank you very much for your excellent comments and the time you took to share your experience at our resort. We hope to have the chance to welcoming you once again and offer you our warmest hospitality and services. With our best regards, Alexander Bech Hotel and Village Team

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks big, but feels super personal
Just loved it! I wasn’t sure when I booked. I thought it might be too big for this boutique hotel lover, but The Alexander did not disappoint. Warm and friendly staff, lovely ocean/beach and gardens in picturesque groupings of small clusters of rooms which are all easily accessible to the central hotel and dining areas. Half board featured a staggering array of buffet options at breakfast and dinner including fresh fruits and vegetables and Greek dishes as well as other supporting ethnic dishes. While there might have been an item or two that I didn’t care for, I loved there was so much that was new to me that I was able to try! And I really admire any buffet than can deliver so successfully on the taste and texture of freshly cooked fish! In all a very lovely experience that I hope singles, couples and families will enjoy as I did.
Stayed 6 nights in Sep 2019
Response from Reservations Team on Oct 27, 2019
Dear Pamela, Thank you very much for your exellent review and your kind comments you made for your latest stay in our hotel. We are really gratefull for your compliments and we are looking forward to welcoming you at our hotel in the near future. TIll that time we wish you all the best!

6/10 Okay

Verified traveler

Stayed 9 nights in Sep 2019
Response from Reservations Team on Oct 27, 2019
Dear Guests, Thank you for the time took to give us your score for our hotel. Looking forward to welcoming you in the near future!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the location near shops and many great restaurants. Staff was wonderful, especially front desk and pool bar.
Stayed 7 nights in Aug 2019
Response from Reservations Team on Oct 27, 2019
Dear Guest, Thank you very much for your excellent comments for our staff and our services. It is a pleasure to hear that our hospitality and services meet your expectations and your experience in our hotel will be unforgettable. It will be our pleasure to welcome you once again in our hotel in the near future, till that time we wish you all the best!

10/10 Excellent

Robert, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right on the beach. Great animation staff lots of pools and bars however the drinks are a bit pricey compared to other bars on the main drive. Breakfast was amazing lots of delicious choices and great chef omelettes. Overall great experience!
Stayed 7 nights in Aug 2019

10/10 Excellent

Catalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family vacation
Nice and quiet place. Great sea and beach. Friendly staff and animation team.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff was great. The kids club was a big hit with our daughter. Would have liked a few more options on beer and wine but we managed! Would recommend the hotel.
Stayed 9 nights in Aug 2019

8/10 Good

Nadezda

Liked: Property conditions & facilities, room comfort
Hotel is alright
We have stayed there for 1 week, amazing view, beach is right there. However service is very slow breakfast didn’t have lots of options and we constantly had terrible smell in the room after lunch. We also had cockroaches in the room
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Shadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Vahram

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel with okayish service
I'm pretty happy with the stay overall. The hotel is in a good condition and has many amenities. A few things to mention that I was not happy with. - When checking in nobody told anything about the WiFi. That's fine as long as it's something standard like last name and room number. It turned out you have to insert a special username that you can never guess. - Also neither at the check in nor when reserving a table for the dinner nobody told anything about the dress code. No shorts and no flip flops. Generally it's okay, but being denied entrance for dinner the first day and having to go back to room to change is not a great experience. - The "do not disturb" signs are absolute crap. They never stay on the doorknob and fall off with a slight wind. The room service is def going to wake you up if the sign is not on the door. - Windows - the rooms have large windows that bring in a lot of light, which is great. What one should be aware of is that if your neighbor is out on the balcony they can clearly see inside your room, so you have to make sure the blinds are on (and you're in darkness) when you're up to something private. On the positive side - this hotel has the best WiFi I've seen on Crete. I'm not sure why but internet is really a problem on Crete. Generally it's a great hotel. Though I'm not sure if I'll book it next time I'm on Crete.
Stayed 7 nights in Jul 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing place
What an amazing place great location great rooms great food just perfect.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jul 2019
Response from Guest relation Team on Jul 28, 2019
Thank you very much for you excellent feed back! We look forward to welcome you once again at our hotel in the near future! With our best regards, Alexander Beach Hotel and Village Team

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
The hotel is definitely not an international 5*. It has no room service, no food after 10pm. Rooms are hit and miss.
Stayed 7 nights in Jul 2019

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Geust relation Team on Jul 28, 2019
Thank you very much for you excellent feed back! We look forward to welcome you once again at our hotel in the near future! With our best regards, Alexander Beach Hotel and Village Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with hotel and local area
Very happy with the hotel and our room. Right next to the water and with a sound proof room. A very nice beach if you want to experience the very warm sea, also lots of pools. Breakfast was extensive, good coffee. Didnt eat dinner at the hotel since we wandered out into the local area for dinners. Great service.
Stayed 4 nights in Jul 2019
Response from Guest relation Team on Jul 28, 2019
Thank you very much for you excellent feed back! We look forward to welcome you once again at our hotel in the near future! With our best regards, Alexander Beach Hotel and Village Team

10/10 Excellent

Gershon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location and exellant service
Stayed 4 nights in Jul 2019
Response from Geust relation Team on Jul 28, 2019
Dear Mr. Gershon, Thank you very much for you excellent feed back! We look forward to welcome you once again at our hotel in the near future! With our best regards, Alexander Beach Hotel and Village Team

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location on the beach plenty of sun beds
Stayed 6 nights in May 2019
Response from Alexander Beach Hotel and Village- Guest relation on May 12, 2019
Dear Guest, Thank you very much for the wonderful freedback! We are looking forward to welcoming you at our hotel once again in the near future! Kind regards,

10/10 Excellent

alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing vaction
we stay in room for 3. the room was large and comfort. breakkfast and dinner were great. the location (malia)is good- 25 min. from airport. very recomnded מלון ממולץ מאוד. חוף ים נעים ופרטי. שפע אוכל. מיקום טוב בריכות ושטחים מטופחים לכל גיל. . . . מומלץ מאוד. ארוחות מפנקות. יחס אדיב ושרות טוב
Stayed 3 nights in Apr 2019
Response from Guest Relations - Alexander Beach Hotel & Village on May 21, 2019
Dear Mr. Alon, Thank you very much for your excellent feedback. We are looking forward to welcoming you in the near future!!! With our best regards, Alexander Beach Hotel and Village

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great hotel, beach and location. Staff so pleasant and helpful .. always polite. Food was always fresh and plentiful - caters for all nationalities and tastes.
Stayed 7 nights in Apr 2019
Response from K.A- Reservations dpt. on Apr 30, 2019
Dear Guest, Thank you very much for your exellent review and your wonderful comments for our staff and our services. It will be our pleasure to welcome you once again at our hotel and offer our warmest hospitality and services. We remain always at your disposal. With our best regards,

10/10 Excellent

Shadi

perfect!
Amazing, lovely staff, great animations team. Perfect for kids.
Stayed 5 nights in Aug 2018

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexander Beach is a great hotel all amenities
Lovely hotel overlooking beach we had a great room and staff could not have been more helpful. Only problem was that it was full of German tourists and they thought they owned the place reserving sun chairs on both beach and pool and very selfish in their attitude.
Stayed 7 nights in Aug 2018

10/10 Excellent

Justin, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, great staff, heaven
Amazingly clean. Staff a delight can not do enough to make your stay perfect. Stunning range of superb food. Outstanding facilities. Do not miss the Spa, these guys go over and beyond. Extremely professional expert masseurs. You will come away revitalised. A five star experience, and don’t forget to visit Socrates at the pool bar!
Stayed 9 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach , plenty of facilities . Staff extremely helpful
Stayed 6 nights in Jul 2018
Response from K.A on Jul 25, 2018
Dear Guests, We really thank you for the time you spend to share your expirience , during your stay in our hotel and for the nice compliments for our staff and work. We hope to welcome once again in the near future! With our best regards,

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like a 2 or 3 star
I stayed here two nights and two nights in another neighbouring 5-star resort, it was like day and night. Alexander is more like a 2 or 3 star compared to their neighbouring 5-star resort (Ikaros). In the 2 nights we tried 3 different rooms at Alexander. The first room wasn’t too bad except the water coming out of the shower was brownish (room 38). The second room we tried was on the ground level (which you should avoid when booking) (room 35). It was infested with ants and other insects. They offered to spray the room to kill the bugs but I asked for another room. The third room was one of their newly renovated rooms, which wasn’t bad except for the very strong new smell of paint and plaster (room 135). I feel much worse for my friends that paid much more for a “family room” with two double beds. It was really cramped and didn’t have two double beds, when we asked about this they said that the two beds are only a request and that they don’t have any rooms with two double beds. So my friends paid nearly 90 euros more for a room that was basically the same size as ours. And their room had ants also (room 41), not as bad as room 38 though. The food for lunch and dinner is just ok, nothing special. Worst baklava in the world though, they should be ashamed of serving it. The reception is not friendly at all. Any question or issue they take as a big hassle and inconvenience to them. Also, there’s no wifi in the rooms. My suggestion is avoid Alexander.
Stayed 4 nights in Jun 2018

4/10 Poor

Verified traveler

room photos very different from reality
I have ordered 2 rooms for 3 persons. Was very disappointed from the room. Pictures on website didn't reflect reality.
Stayed 3 nights in May 2018

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside garden is so clean, there are always some staff members cleaning garden area. Staff are so friendly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great service throughout the hotel, lots of food choices and the staff were very accommodating. Very baby friendly.

8/10 Good

Emily, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect break away.
Upgraded on arrival to a junior suite. Nothing was too much trouble for staff , all very helpful and friendly. All facilities were clean and fresh . Breakfast had a wide choice of hot and cold , including pancakes, smoked salmon and champagne on Sunday's. Went in the last week of april/beginning of may , hotel wasnt busy , sun loungers always available and beautiful hot weather .
Stayed 4 nights in Apr 2018

6/10 Okay

Vicky, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach
The hotel is situated on the beach and has two pools. The rooms are nice, with balconies and are clean. Only one restaurant buffet, it is better to book breakfast included. No more choices for dinner, you can eat dinner outside the hotel. I give three stars not five.
Stayed 7 nights in Aug 2017

10/10 Excellent

Sandy, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent apart from the food.
I have really enjoyed my stay at the Alexander Beach Hotel. Everything was excellent including access to the beach. The hotel staff were fantastic but the food was not so great. However, the food in the bar near the beach and in the outside a la carte restaurant were very good. I would thoroughly recommend this hotel to friends and I would really like to go back again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vacation!!!
The hotel is just amazing! the view is stuning! Highly recommand to everyone to come and visit! i will come back for sure

8/10 Good

LRH, Switzerland

Liked: Cleanliness, property conditions & facilities, room comfort
Vast rooms in a spacious yard
The setting is beautiful with a long, sand beach and many pools. The long chairs were comfy and clean. Internet is only in the lobby area, a surprise, but not such a bad one. Our 1/2 board became boring very fast with a correct, but unchanging buffet. There was no fresh fish and little meat. Vegetables were excellent. The larger dining room was unpleasantly lit like an operating room. There is a mystery about why the taxi to HER, called by the hotel, cost more than the ride from HER. Best to reserve one the day before on the street. This is tourist land, a quality one.

10/10 Excellent

I.B., israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vert good
recimmended

10/10 Excellent

Miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a Wonderful 3 Nights Stay!!
We stayed here for 3 nights. We were 3 friends looking for quite, relaxing vacation filled with pool time, beach and sun. This hotel proved to be the perfect choice for us. It is not built as a hotel but rather as a perfect little village, with 3 stories cottages. We upgraded to the see view room and it was amazing! We heard nothing but the waves which were just 1 minute walk from our room, and the pool was even less than that. There were 3 different pools so we could choose the one with less children and more space. The staff was very nice, especially the cleaning lady! The location is wonderful, when you leave the hotel area you walk onto a street full of bars and stores. It is not the party area of Crete, which is a plus. The buffet is very reach and there is also an option to order courses for those who don't like the buffet. The negative things in the hotel are that there is no coffee and tea in the room (though we received a complimentary bottle of wine and fruit), the half board which included dinner, didn't include soft drinks, and the worst part for us - even though the hotel claimed they have "An Adults Pool Only" all the pools had children swimming in them, which really disappointed us, but that was really the only thing. Over all, this is a great hotel for a beach & pool vacation. We had a wonderful stay there, will be happy to come back, and will surely recommend our friends!

10/10 Excellent

andrea, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed for a week early August, great hotel, food excellent everything you need, staff really friendly, pool areas spotless, private beach great, rooms very tasteful and comfortable, all round spotlessly clean.

6/10 Okay

Dan, Tel-Aviv

Disliked: Cleanliness, property conditions & facilities, room comfort
Maybe for families. Definitely not for couples
We got a room with two single beds that kept splitting during the night and we almost fell. The room smelled like an ashtray (apperantly you can smoke in all the rooms). There were kids everywhere, the pool was always fool without any free space around it.

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, could improve a few small things...
Great views, nice pools and landscape. Friendly staff and very accommodating. No Wifi in the rooms. No food/drink service at the pool. All self-service.

10/10 Excellent

pauline, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel close to all amenities.
Been to the Alexander beach numerous times. Have bars and shops just outside the hotel and the beach the other side with free sun beds. Food very good even if you are a bit fussy. Champagne and salmon for breakfast on Sundays. All areas are very clean. Bars are a bit expensive in the hotel also 3euros for a bottle of water with the evening meal. If your grade of room is below a suite you will not get any tea or coffee facilities, before when we stayed you got them regardless of what grade room you was in. Asked at reception was told we could have a kettle for 5 euros a day! We were there for thirteen nights not paying 65 euros, we went out and bought a kettle for 20 euros, already had the tea and coffee with us. Don't really think it's a 5 star hotel more 4.