Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
72% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Sep 24, 2014
The hotel is very dated but the beds were comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler from Huddersfield, ENGLAND

Old style hotel with amazing views of the sea.

Posted Aug 10, 2014
Pros: Location and views. Oh and the log fire as it was the end of winter/beginning of spring :)
Cons: Lock the door to the pool table so youths cannot start playing at 6 o'clock in the morning. Didn't effect us but I'm sure some would complain
Location: Amazing ! Whales so close to shore and the hotel is central to the town
We just needed an overnight stay in Hermanus and this did not disappoint. The location was amazing as can be verified by my wife and youngest whilst me and the eldest went shark diving. Although we were up too early for breakfast the other two said it was great! Would I stay there again? Yes.
4 out of 5
Recommended
for Couples
by A verified traveler

Quaint hotel with great atmosphere

Posted Jul 10, 2014
Pros: View was spectacular from our room and it was close to shops, markets and restaurants
Location: Lemon Butta restaurant has great sushi. Markets are fabulous.
Windsor Hotel was recommended by residents of Cape Town. We took a chance on their recommendation and was glad we did. Was a lovely hotel with a great view and close to everything. Would recommend this to anyone. Strongly suggest ocean view rooms.
1 out of 5
by A verified traveler

Horrible experience I never choose expedia highly

Posted Jun 15, 2014
Horrible experience I never choose expedia highly in experience people
4 out of 5
Recommended
for Everyone
by Tess from London

Best hotel to sit and watch the sea.

Posted Apr 23, 2014
Pros: I love its historical story, its ambiance and cleanliness. Staff are very friendly and welcoming.
Cons: Bathrooms could be updated in future, but for now they are functional, basic and CLEAN.
Location: This hotel is perfect for watching the sea if you are lucky to get a sea view room. It is the best spot for seeing whales when in season.
Hotel was quiet, staff friendly and helpful. Even when not many guests were booked they still handled us courteously and friendly. Lovely value for money breakfast sets you up for the day of sight seeing or swimming... even lining the stomach for wine tasting nearby! Will go back and recommend to others time and time again!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Location, Location, Location

Posted Mar 9, 2014 on Hotels.com
Just what we wanted, wonderful views of the sea and the sound of the waves. Clean comfortable room and in a wonderful location. Friendly helpful staff - special thank you to Brigitte for assisting us with a problem. If you stay at the Windsor you really must try and get one of the rooms on the front, preferably with a balcony and seating area. Good breakfast buffet in a room "with a view". This hotel must be wonderful when the whales are basking. This is one of the oldest hotels in Hermanus and is quaint and nice. Our suggestion would be new towels and linen. If you are looking for fancy mod cons this may not be for you but if the location is your number one priority than this hotel ticks the box. Good parking facilities. Short stroll along the waterfront cliff walk to some excellent restaurants and bars. Good selection little shops. Hermanus is certainly a very nice place to stop - we loved it.
3 out of 5
by Zvi

The location is excellent and close to the beach.

Posted Dec 10, 2013
Except the location the hotel is a low grade.
4 out of 5
Recommended
by AviationSpirit from Southern England

Fourth visit in 17 years !

Posted Dec 1, 2013 on Hotels.com
If you want to see whales from the dry comfort of your own room, then this Old Lady of an hotel is perfect. Apart from the projectors etc that enabled us to see big screen rugby, the place has hardly changed since our first visit in 1996. Yes it's a bit faded, creaking and in need of some modernisation, but it does the job it sets out to do and at an extremely good value 3Star price. Would not hesitate to stay here again if the need arises."
3 out of 5
by Frances from Surrey

Great Location

Posted Nov 1, 2013
We stayed for two nights, the staff were fantastic - helpful and friendly and the hotel has a great location. We stood on our balcony for an hour the morning we left watching two whales playing in the sea right in front of us. Also the parking was great and the signs as you came into Hermanus very helpful. But the hotel rooms are very tired and really need updating and the bathrooms were very poor.
Comment from Hotel Management
May 17, 2014 by Blake Albert, Hotel Management
Dear Frances, Thank you for your comments. We've taken note of them and have started a plan of action on those that need serious attention. Look forward to welcoming you back. Kind regards, Blake and The Windsor Team
2 out of 5
by Julie from Norwich

Great location for Fawlty Towers

Posted Oct 21, 2013
Pros: The location
Cons: Decor, furnishings etc
Having read the reviews on TripAdvisor I really hoped to bump into the general manager! His hotel is in a great location but really is a modern day Fawlty Towers. The rooms and breakfast were both adequate but the whole place is a little odd, dated and in need of a good overhaul
Comment from Hotel Management
May 17, 2014 by Blake Albert, Hotel Management
Dear Julie, Thanks for the comments. Your points have been noted and action plans are being drawn up to rectify the situation. I really hope to meet you on your next trip to The Windsor Hotel. Kind regards, Blake and The Windsor Team