Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Great Experience

Posted Dec 1, 2014
Pros: The environment/setting
Cons: Staff customer service. Also more control needed over the access to the turtle nesting..too many visitors disturbing this without any supervision
Location: Wonderful location. All activities are reef/ island related/based.
The main reason for this type of holiday is to enjoy your surroundings which are spectacular. I found most of the staff with the exception of one... a little unfriendly. They were abit abrupt and not the friendly happy relaxed staff you would expect to be working in this environment. If you are wanting a tranquil island holiday without the noise of lots of children..this is not the place for you.
4 out of 5
Recommended
for Couples
by A verified travelerfrom WA state USA

Heron Is. resort

Posted Apr 17, 2014
Pros: Location, location, location. Fabulous beaches, made of choral so not too hot! We liked that a lot.
Cons: Staff is young and has turnover, but seem eager.
Fabulous location, thus expensive. We enjoyed our stay. Ranger walks and talks are free, so we did several. Also did one snorkel trip, and spent time on our own playing in the water. Food is pretty good, not spectacular, but the location is spectacular. Watch out for the birds, they drop stuff and can be noisy, but didn't bother us! In fact, they are amazingly entertaining. We got lucky being the end of turtle season, and saw a few groups of hatchlings make it to the surf. We did not use the spa services. Snorkel gear was reasonable to rent. One group had a wedding there. It's a great place for a romantic getaway in the Turtle rooms. Also families like to use some of the buildings.
4 out of 5
Recommended
for Everyone
by D.

Simplement confortable, mais exceptionnel

Posted Dec 1, 2013
Pros: La gentillesse mur à mur du personnel et la nature.
Cons: Meilleure formation du personnel dans la salle à manger. De la bonne volonté de la part des jeunes qui y travaillent, mais un manque d'encadrement.
Il n'y a pas de luxe sur Heron Island. Notre chambre était simplement confortable. La nourriture n'y est pas non plus exceptionnelle. Nos attentes étaient basses et pour cette raison l'endroit nous a beaucoup plu. Nous le recommendons sans hésitation à ceux qui aiment la nature. La plage, les coraux, le poissons et les tortues vous en aurez en quantité. Vous aurez encore davantage d'oiseaux. C'est un peu comme vivre dans la volière. Les oiseaux de Heron Island sont complètement fous la nuit. Ils font un tapage extraordinaire. Donc, si vous aimez la nature vous aimerez, sinon n'allez pas là.
5 out of 5
Recommended
by ds

5 star Nature, 3.5 star hotel, highly recommend

Posted Mar 9, 2013 on Hotels.com
we came here for the marine life and were not disappointed, there are so many reef sharks, eagle rays, stingray, shovel nosed rays, shark rays and turtles just in the harbour it takes the breath away. We stayed in january for 4 nights and were lucky enough to see 3 turtles on land at sunrise digging holes to lay their eggs. Service in the restaurant was sometimes mediocre and resident birds noisy and messy but the food was great, dive school professional and the island beautiful. Gladstone Tourism has lots of useful info on the island too
5 out of 5
Recommended
by A verified traveler

Underbar sköldpaddsö

Posted Mar 3, 2013 on Hotels.com
Heron Island är en pärla på södra delen av Stora barriärrevet. Ett extra plus var att vi lyckades få se sköldpaddor lägga ägg. Enda nacdelen var att det var tusentals fåglar överallt så man fick akta sig när man gick till hotellrummet
5 out of 5
by Karen Jacobs

Posted Jan 25, 2013
Cons: We went for day trip becsuse threre were no available rooms. All if the transportation vehicles were similarly occupiefd and unavailable.
It would be nice if the lodge ran shuttle to McKenzie lake.
4 out of 5
by HELEN NEWELLfrom Australia - NSW - Regional NSW

Posted Oct 24, 2012
Pros: Whether your a nature lover or just want to get away for a relax and tune out from the world this is an ideal destination.
Cons: N/A
Location: Away from it all
Facilities: Cosy bungalows; Value: a great deal; Service: Excellent; Cleanliness: Beautiful; There is a varied selection of food available at the restaurant at each sitting.
3 out of 5
by Anna Davyfrom Australia - QLD - Gold Coast

Posted Oct 19, 2012
Pros: Great diving, swimming and snorkeling place, corals and marine life
Cons: Was shoked by the large number of wild birds, bird droppings everyware and very bad smell, birds were very noisy at night, could not sleep
Location: Away from it all
Facilities: Typical; Value: Affordable; Service: Rude; Cleanliness: Infested, Filthy, Smelly; Bed linen was not changed from previous gests, mould, hair on linen, no fly screens, no water in the toilet sometimes, not very warm water in shower
4 out of 5
Recommended
for Couples
by A verified traveler

A Bucket List Resort

Posted Jun 30, 2012 on Hotels.com
Heron Island was an amazing place to see the Great Barrier Reef. It is literally at your footsteps. You can go scuba diving, reef walking, fishing, boat trips, bird watching and so much more. I wish I knew if I stayed 1 more night the boat trip was included in the stay, but otherwise Fantastic. Want to go back to see the turtles in the summer/fall
5 out of 5
Recommended
by A verified traveler

Tage im Paradies

Posted May 10, 2012 on Hotels.com
Würde mehr Acht auf Details wie Sauberkeit gelebt, wäre es perfekt.Aber so ist es schon sehr nah dran! Die Lage des Hotels ist genial. Man hat die Natur direkt vor der Tür. Der Service ist sehr bemüht und sehr freundlich. Allein der Preis schreckt ab!