Lobby sitting area

Reviews of Ringhotel Hasen Herrenberg

4 out of 5
Ringhotel Hasen Herrenberg
Hasenplatz 6, Herrenberg, BW

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 94 reviews" "
Rating 8 - Good. 37 out of 94 reviews" "
Rating 6 - Okay. 8 out of 94 reviews" "
Rating 4 - Poor. 2 out of 94 reviews" "
Rating 2 - Terrible. 0 out of 94 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Stayed 1 night in May 2023
Response from Gästebetreuung on Jun 7, 2023
Herzlichen Dank für diese fantastische Bewertung. Wir freuen uns, dass Sie sich bei uns so wohl gefühlt haben und wir Sie mit unserem Service überzeugen konnten. Es wäre schön, Sie bald wieder bei uns im Hasen begrüßen zu dürfen.Herzliche GrüßeFamilie Nölly und Team

10/10 Excellent

Juliane, Durham

Traveled with family
Liked: Cleanliness, staff & service
The room was clean, the service was exceptional and the food in the restaurant was delicious. I will definitely come back.
Stayed 1 night in Apr 2023
Response from S. Kaiser/Complaint Management on May 24, 2023
Thank you very much for your feedback. We are very pleased that we were able to inspire you and hope to welcome you again soon at the Hasen.Your family Nölly

8/10 Good

Andy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Felipe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and modern units, food on breakfast and dinner is really good.
Stayed 5 nights in Feb 2023

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good. Beds a bit hard
Stayed 1 night in Jun 2022
Response from Susanne Kaiser on Jul 13, 2022
Thanks for your voting and for your praise. We know, that's not easy to find the right bed firmness for each guest. We sorry about that. Yours HasenCrew

10/10 Excellent

Brett, Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only slight complaint is wi fi not particularly useful in the elevated bedroom. Literally no signal at top of stairs and full signal at bottom with the same room! Otherwise a very pleasing stay and will stay here again. I will also recommend it.
Stayed 1 night in Dec 2018

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herrenberg business visit
Great service and staff, got us some dinner snacks and drinks although restaurant was already closed when we arrived. Under construction, I feel bad for not giving a high five but areas of the hotels where not accessible. Wireless internet was slow like not used to before, they said it is fine but was only acceptable at the bar and reception area. Overall, after renovation, a sure go to place south of Stuttgart.
Stayed 1 night in Aug 2018
Response from Hasen Team on Aug 28, 2018
Dear Gerhard, thank you for your feedback. We hope to see you again, after we finish our contructions and the Wifi will be stable by then. With kind regards Hasen Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a beautiful little town
Nice hotel in a beautiful little town. Friendly staff, clean and comfortable rooms. Free WiFi.
Stayed 3 nights in Aug 2017
Response from K. Werner, Marketing&Sales on Sep 2, 2017
Dear guest, Thank's for sharing your experience with other travellers. We would be pleased to welcome you again.

8/10 Good

Renato, Worcestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good facilities. Not all the staff speak English.
Stayed 5 nights in Aug 2017
Response from K. Werner, Marketing&Sales on Sep 2, 2017
Dear Renato, Thanks for your review. We're glad that you had a pleasant stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Comfortable hotel for short stay. Decent enough breakfast and good beer garden.
Stayed 1 night in Jul 2017
Response from K Werner Sales on Jul 24, 2017
Dear Guest, many thanks for your rating. We hope that you will visit us again. Best regards The Hasen-Team

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Medieval torture
Great location, wonderful breakfast buffet, the airconditioner was quiet and very efficient. On the downside the bed was more of a medieval torture device than anything restful.
Stayed 1 night in Jul 2017
Response from K Werner Sales on Jul 26, 2017
Dear Ulrike, Thank's for Rating your stay with us. We're sad that you had a bad sleep in our beds. We have a special sleeping system which is rather hard than to soft. Sometimes it feels very hard if you just stay with us for one night. Please ask for a boxspring bed next time. K. Werner, Marketing & Sales

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Clean and quiet room. Staff speaks English and very accommodating. Hotel is in a good area. Easy and free parking.
Stayed 1 night in Jul 2017
Response from K Werner Sales on Jul 26, 2017
Dear Guest, Thank's for your review. We're glad that you had a pleasant stay. K. Werner, Marketing&Sales

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stopping place.
Enjoyable stay in a good hotel- nice room, comfy bed, good shower. All staff friendly and spoke good English. Super restaurant for evening meal. Breakfast buffet menu quite extensive and we'll presented. NO problems at all.

10/10 Excellent

Bob & Steph, Lincoln City, OR, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in downtown Herrensburg
Hotel was fabulous; service great. The breakfast buffet for 8.00 Euro was a bargain and incredible feast. Our room was quiet, even though the hotel is on a fairly busy street. Two story room was somewhat difficult to navigate since bathroom and bedroom were on different floors. Bed was comfortable and wi-Fi worked great. Overall a very nice experience for tired travelers on the way from Czech Republic to Switzerland.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and Air Conditioning!!!
Excellent hotel! The restaurant was also excellent. Room was a bit small, but had everything we needed and it was air conditioned!!! Reception at night was wonderful, very helpful. We enjoyed the hotel so much we returned several days later for another stay!

8/10 Good

Michael, Huntingdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant
Family trip 2 night. Neat & tidy hotel, good continental breakfast. Typical German pillows - flat.
Response from General Manager on Sep 4, 2016
Dear Michael, Thanks for your good Review. We hope to welcome you again. K. Werner, Marketing&Sales

10/10 Excellent

Andrew, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in this little town!
Definitely recommend this hotel! Very nice room, comfy bed. Excellent restaurant, you definitely need to try it. Food was outstanding and service was fantastic. Good location across street from old town. They have a nice bar/lounge area in the lobby that is very comfortable - the young bartender is great!

8/10 Good

Dennis, Syracuse, N.Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
The hotel was very nice and had a great restaurant..I stayed three nights. The hotel staff was very helpful and helped me to schedule a massage..which was awesome! The room was very nice..I would've liked a less sheer curtain on the window..that would be my only complaint.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Not great
Reviews were very positive but the actual hotel I went to was average.

8/10 Good

Dave, Uttoxeter

Liked: Cleanliness, staff & service
Friendly, traditional, town-centre hotel
Stayed here to visit a number of people people in the area. The S-Bahn provides excellent transport to and from the delightful village of Herenberg which is wothin easy walking fistance of the hotel. The hotel and its helpful staff ensure a comfortable and homely experience.
Response from K. Werner, Sales on Nov 6, 2015
Dear Dave, Thank you for the good rating. We hope to see you again.

8/10 Good

Emma, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Forest stay.....
Stayed over at hotel as a pit stop before porsche museum, was just what we wanted when we booked. Has an underground free car park. Close to a lovely village to wander around that evening... We found a nice cafe/bar for food. Didn't eat breakfast in hotel.
Response from K Werner Sales on Sep 18, 2015
Dear Emma, Thanks for staying at our hotel and your rating. Maybe you'll come back to Herrenberg and the Hasen again...........

10/10 Excellent

Diane, Cumbria, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, central, quiet and very good quality
Lovely, excellent and friendly staff, fantastic breakfast.
Response from K Werner Sales on Sep 17, 2015
Dear Diane, Thank you so much for your rating. We're happy that you enjoyed your stay with us and hope you'll come back to Herrenberg some day...

8/10 Good

Viktor, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel in a beautiful medieval old town
The hotel is built around the old Hasen Gasthof, an old inn. All is modern here but you can step out into a beautiful old town. Easy access to Stuttgart via car or train.Excellent breakfast buffet, friendly staff fluent in english.
Response from K Werner Sales on Sep 18, 2015
Dear Viktor, Thank you so much. We're greatfull that you had a pleasant stay and ratet us 4/5....

6/10 Okay

larry, pawtucket, RI

Liked: Cleanliness, staff & service
Functional and clean in Herrenberg.
We only stayed one night. The hotel is clean and functional. The breakfast was very good. If you are looking for luxury this is not the place. If you want a place to get a good nights sleep then I highly recommend it.
Response from K. Werner, Sales on Nov 3, 2015
Thank you.

10/10 Excellent

Greg, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Highly recommended Hotel. Good sized rooms, well equipped bathrooms and a geat location in the town.
Response from K Werner Sales on Sep 18, 2015
Dear Greg, Thank you for the perfect rating.

8/10 Good

Wayne, Richmond, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable w/ good value
Think of this as the 'Hotel Gasthof Hasen' because you'll never see the sign for 'Ringhotel'. Lovely large hotel, with all the amenities you'll need. Walk in through a side door through the outdoor lounge (I can in through a wedding reception as I was dressed in traveling clothes). Rooms are good-sized, spotlessly clean, and comfortable. The added pluses here are in-room climate control and a refrigerator, often not found in a hotel of this price range. Although the hotel was hopping with guests, the staff was very accommodating and friendly. Breakfast included anything you would need--a nice selection of typical hotel food; sandwich materials, eggs, sausages, etc. There is even seating outdoors if you prefer. I would definitely recommend this hotel if you need to be in this sleepy town.
Response from K Werner Sales on Sep 18, 2015
Dear Wayne, Thank you for the rating. Hope you already made your way back to Herrenberg and visited us again.

6/10 Okay

Paul, UK

Liked: Staff & service
Disliked: Room comfort
Overall a nice hotel
This hotel has a very nice restaurant and the staff are friendly and helpful. The location of the hotel is excellent. I found it difficult to control the temperature of my room and the bed was not as comfortable as I would have liked.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Herrengerg
Herrenberg is a beautiful town and this hotel is the perfect base when you visit. Perfectly located with excellent rooms, food and service. Highly recommended.
Response from K Werner Sales on Jan 9, 2016
Thank you.

10/10 Excellent

Yvonne, Norwich UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
definately book again
Quiet location in very pleasant hotel. Reception was very welcoming and very helpful. Pleasant, confortable & very quite room. Excellant resturant (but need to book early to sit outside) with very helpful staff. Restuarant menu was good with some local and some vegetarian options. Breakfast was also good. Will defiantely book again. Local area quiet but friendly.
Response from K. Werner, Sales on Sep 17, 2015
Dear Yvonne, Thank you so much. I hope you've already been back. So many things have changed since 2010.

10/10 Excellent

Dieter, Auburn, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place you feel like at home
This is a smaller hotel with very customer oriented service, it also within walking distance to the old city of Herrenberg
Response from K. Werner, Sales on Nov 3, 2015
Thank You.

8/10 Good

Ursula

Stayed 3 nights in Mar 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly poeple
Stayed 1 night in Oct 2023

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
War alles im ganzen ein sehr netter Aufenthalt !
Stayed 3 nights in May 2023
Response from S. Kaiser / Complaint Management on May 24, 2023
Vielen Dank, für Ihr Vertrauen und dass Sie bei uns zu Gast waren. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genießen konnten.Herzliche GrüßeFamilie Nölly und Team

6/10 Okay

Nagham

Stayed 1 night in Mar 2023

8/10 Good

Henricus

Liked: Cleanliness, staff & service, property conditions & facilities
Heel leuk hotel met een heel goed restaurant. Parkeren in de parkeergarage van het hotel kan ik niet aanbevelen. Erg krap (maar ik heb een grote auto) en ik heb helaas een velg beschadigd. Heb uiteindelijk op straat geparkeerd tegen minimale kosten omdat na 20:00 tot de volgende ochtend niet betaald hoeft te worden.
Stayed 1 night in Sep 2022
Response from Gästebetreuung on Sep 19, 2022
Vielen Dank für Ihre Bewertung. Vielen Dank für das Lob an unser Haus und Restaurant. Es ist richtig, dass unsere Tiefgarage für große Autos etwas eng ist und wir bedauern sehr, dass Sie eine Ihrer Felgen beschädigt haben. Da war es wohl besser auf der Straße zu parken. Wir hoffen, dass Sie ansonsten Ihren Aufenthalt bei uns genießen konnten.Herzliche GrüßeFamilie Nölly und das Hasenteam

10/10 Excellent

Hans Rudolf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit ausgezeichneter Küche. Wunderschöne Altstadt mit Fussgängerzone.
Stayed 1 night in Jul 2022
Response from S. Kaiser/Gästebetreuung on Aug 3, 2022
Vielen lieben Dank für Ihr tolles Feedback. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns so richtig genießen konnten. Gerne begrüßen wir Sie zu einem späteren Zeitpunkt wieder bei uns im Hasen. Herzliche Grüße Familie Nölly und Team

10/10 Excellent

Jutta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exzellenter Service, sehr freundliches Personal. Hervorragendes Restaurant.
Stayed 1 night in Apr 2022
Response from S. Kaiser on May 18, 2022
Vielen Dank für Ihre tolle Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genießen konnten. Es wäre schön, Sie bald wieder bei uns im Haus begrüßen zu dürfen. Herzliche Grüße Ihr Hasenteam

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Susanne Kaiser on Dec 22, 2021
Herzlichen Dank für Ihre gute Bewertung. Wunderbar, dass Sie sich bei uns wohl gefühlt haben. Wir freuen uns jetzt schon auf Ihre nächste Buchung. Herzliche Grüße Ihr Hasenteam

8/10 Good

Sven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Essen.
Eine schöne Nacht in einem schönen Hotel mit super Restaurante.
Stayed 1 night in Oct 2021
Response from S. Kaiser/Beschwerdemanagement on Oct 18, 2021
Vielen lieben Dank für Ihr kurzes Feedback. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und bedanken uns für Ihr Vertrauen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

6/10 Okay

Rocher

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jan 2021
Response from Gästebetreuung - S. Kaiser on Jan 27, 2021
Vielen Dank für Ihre Bewertung. Herzliche Grüße Familie Nölly

8/10 Good

Rainer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut und zentral
Corona Maßnahmen gut umgesetzt
Stayed 2 nights in Dec 2020
Response from S. Kaiser - Gästebetreuung on Jan 27, 2021
Vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie sich bei uns sicher gefühlt haben. Wir würden uns freuen, Sie auch nach Corona bei uns begrüßen zu dürfen. Herzliche Grüße Familie Nölly und Team

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020
Response from S. Kaiser on Nov 2, 2020
Sehr geehrter Gast, vielen Dank für Ihr Feedback! MFG Familie Nölly und Team

8/10 Good

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt läge när man är på genomresa.
Bra avstånd från motorvägen. Fint stort rum. Mysig stad med altstadt.
Stayed 1 night in Sep 2020
Response from Hotel Gasthof Hasen on Sep 30, 2020
Sehr geehrter Gast, vielen Dank für Ihre gute Bewertung. Wir freuen uns, dass sie Ihren Aufenthalt bei uns im Haus genießen konnten. Bleiben Sie gesund und besuchen Sie uns wieder einmal wenn Sie auf der A81 unterwegs sind. Herzliche Grüße Familie Nölly und Team

10/10 Excellent

Helmut

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Hotel Gasthof Hasen on May 25, 2020
Sehr geehrter Gast, herzlichen Dank für Ihr kurzes positives Feedback! Wir freuen uns, dass Sie sich bei uns im Haus wohl gefühlt haben. Wir freuen uns auf Ihren nächsten Besuch im schönen Herrenberg. Ihr Hasenteam

8/10 Good

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehme Erfahrungen im Hotel sowie Kulinarik
Gerne kommen wir wieder.
Stayed 2 nights in Jan 2020
Response from Hotel Gasthof Hasen on Feb 7, 2020
Sehr geehrter Gast, herzlichen Dank für Ihr kurzes positves Feedback. Es ist super, dass Sie Ihren Aufenthalt bei uns im Haus genießen konnten. Wir sind gespannt, wann wir Sie wieder bei uns im Hotel Gasthof Hasen begrüßen und verwöhnen dürfen. Herzliche Grüße aus Herrenberg Familie Nölly und Team

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Essen im Restaurant
Ein super zentrales Hotel, fantastisches Essen und gute Bedienung.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Bewertung on Oct 2, 2019
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie sich bei uns im Haus wohl gefühlt haben. Herzliche Grüße Ihr Hasenteam

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suveränt hotell.
Fantastiskt hotell med fantastisk personal, vi blev så väl bemötta av damen i receptionen, vill ge en guldstjärna till henne. Bra restaurang med utsökt mat och rejäl frukost. Bra parkering och bara ett par minuters promenad till gamla stan.
Stayed 3 nights in Jun 2019
Response from K. Werner,Marketing&Sales on Jul 25, 2019
Dear Monika, Thank you very much for 10 of 10.