Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great quality food

Posted Oct 20, 2014
Breakfast consisted of high quality food - not the usual hotel fayre.
3 out of 5
by A verified travelerfrom herts

Difficult to find - bad signage

Posted Oct 11, 2014
Pros: Convenient and clean. Restaurant looked lovely but if the bar prices were an example, it would have been very expensive. OK for overnight.
Cons: Prices in bar, less access on business.
Location: Hatfield House a good place to visit and very good local restaurants. good access to M25 and A1(M)
Damp towel left in bathroom on arrival. Bar price horrendous £24 bottle of ord wine,had to ask for change from £25. Clearly a business hotel. £10 breakfast if on bookin, £15 on the day. outrageous! Room clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel very close to the galleria!

Posted Oct 9, 2014
Pros: I like the location,which is very near the galleria,I like the room,it was very clean and the bed was comfortable.
Cons: The toilet flusher
Location: Shopping Dining
My experience in beales hotel was nice,I like the room and location,the staff were friendly,the bed was comfortable,it was worth the money.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom east sussex

Nice hotel good location

Posted Sep 24, 2014
The hotel was good lovely breakfast friendly and polite staff but the carpet in our room was disgusting stained and looked filthy
5 out of 5
Recommended
by travellerfrom Scotland

Beales on wheels

Posted Aug 9, 2014 on Hotels.com
Used the hotel as a stop of point for b&b Was very comfortable and the staff excellent. Proximity to the Galleria was great for restaurants and for killing time in the shops. Just what we needed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Exceptional customer service

Posted Jul 22, 2014
The police had closed local roads so we had to park a short distance away and walk. The hotel receptionist / manager could not have beenore helpful. She drove to us and we followed her back via a complicated diversion. Lifesaver. The hotel is also very comfortable and stylish and has nice art. If I had to stay in Hatfield again I would sefinitely choose Beales.
2 out of 5
Recommended
for Personal Event
by Not coming back - everfrom Hatfield

Poor service- staff disputed the Hotels.com deal.

Posted Jul 21, 2014 on Hotels.com
We have had good meals at Beales in the past, and decided to book a night there when a personal event occurred. The receptionist disputed the printed out confirmed booking and price, which included bed and breakfast and which we made through Hotels.com. After much debate she finally allowed us to have breakfast included, but at a higher price. She was unpleasant and the whole experience was spoiled by her attitude. The breakfast, though very good, was poorly served and the staff not well trained or organised. This is a hotel that has a good name which is being scuppered by rude and badly managed staff.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice place

Posted Jul 19, 2014 on Hotels.com
Staff is great - works hard to please. Restaurant is quite good. Rooms are big by EU standards.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great location in Hatfield

Posted Jun 16, 2014 on Hotels.com
I had stayed at Ramada near by previousl and extremly disappointed. The Beales was head and shoulders above the Ramada and excellent hot2l.
5 out of 5
Recommended
for Everyone
by waynefrom B

Weekend trip to London.

Posted May 12, 2014
I stayed at the hotel while spent weekend in London. Found it handy and a high quality. The hotel and resteraunt were clean and a high standard for the price. Would re visit again. Only 20 min drive to nearest tube station.