Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom herts

Lovely hotel

Posted Jan 2, 2015
Paid £60 for the room on new years eve and was very surprised to be given a very large executive suite. Talk about a bargin!. Facilities at the hotel were very good and could not fault the staff who worked tirelessly throughout our stay. Would recommend this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 14, 2014
Nice hotel, highly recommend. Excellent staff, very friendly.
3 out of 5
Recommended
for Personal Event
by Jennifrom Dorset

Helpful Staff

Posted Oct 28, 2014 on Hotels.com
Helpful staff. Clean room. Bed rather hard.
4 out of 5
Recommended
for Couples
by Lesliefrom West Sussex

School Reunion

Posted Oct 7, 2014 on Hotels.com
This was a 2 night stay to coincide with a school reunion. This is primarily a 'business'hotel & is well situated for transport links. Try & get a room at the back of the hotel away from the road. The staff were very friendly & efficient & the cooked breakfast was very good .... but if you have kippers be sure to ask for 2 fillets [mine was very small !]. We had an executive double with a comfortable 6' bed, sofa, 2 armchairs & a good over bath shower ...a very comfotable room. I think this is an ideal visitor to Hatfield looking for a short stay ... business or pleasure
3 out of 5
Recommended
by A verified traveler

Clean & Comfortable

Posted Sep 30, 2014 on Hotels.com
Good place to stop for university drop-off weekend.
4 out of 5
Recommended
for Personal Event
by fishfacefrom norfolk

a nice stay

Posted Aug 18, 2014 on Hotels.com
for a 3star and pretty cheap room this was good value , room was very clean furniture was nice and in good condition ,bed comfy, resturant and bar looked very nice,only problem shower controls wife could not get them regulated with out getting wet
3 out of 5
Recommended
for Business Travelers
by Stephen tfrom edinburgh

comfort roadside small room hotel

Posted Aug 16, 2014 on Hotels.com
Stayed in Mercury Hotel 1 night. Arrived late evening and told bat and restaurant were closed, manage to order.sandwich and drinks from reception. more expensive then we expected.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Newcastle

good stopover, no problems

Posted Aug 8, 2014
Pros: clean
Location: business trip no time to look around
very clean, good food, good nights sleep. Business trip so no time to look around to comment on
3 out of 5
Recommended
by Fi84from Hitchin

Good but drinks quite pricey!

Posted Aug 4, 2014 on Hotels.com
We stayed for one night as we were dining nearby in Brookmans Park. The room was spacious and clean and the bed was comfortable. The service was good (they helped carry our bags to our room). Our only criticism was the bar drinks are quite expensive. Also we couldn't pay cash at the bar after 11pm and had to pay the next day which delayed our checkout (we had pre-paid for our room).
4 out of 5
Recommended
by Mr Bradleyfrom Bude

Bar prices

Posted Jul 27, 2014 on Hotels.com
I expect to pay a little more than pub prices for a drink in an hotel bar, but £10.40 for a large red wine and a bottle of cider is a blatant rip off. I can't fault your staff though. The service was excellent, and delivered with a smile.