“Highly Impressed with Hatfield Hotel”

I chose this hotel because it was close to the University of Hertfordshire campus, so in easy reach of my student daughter when collecting her at the end of term. We arrived early on the Sunday and they (unnecessarily) apologised because they couldnt let us have a room there and then, but kindly held our bags behind reception so that we could go into central London for an evening in town. When we returned they charged us less than the quoted rate for the room and gave us an exec room as well (it was access by a fair trek stairs but we are fit, so did not mind, and we have walked farther in airport hotels to get to our rooms!) The decor of the hotel was excellent - on par with airport hotels - and the staff all very helpful. I certainly will be booking into this hotel again the next time I collect my daughter from university.

“Solid three star hotel”

This is the site of the old Comet Hotel. The hotel building was a little run down (e.g. old carpets) but mostly OK. The rooms have been updated fairly recently . My room had body shower bars that failed to work even after a call to the fix-it man. The shower temperature seemed suddenly, changing from hot to cold in just a few seconds. This sometimes made showering comfortably problematic. The fix-it man took a look but there was no apparent change. Perhaps this is a remnant of earlier hotel plumbing. Service was quick, efficient and polite. Free Wi-fi in the lobby was fast and worked well. My room was clean and well appointed. My room had an iron, hair-drier, coffee/teamaker, and flatscreen TV. Free English breakfast buffet was well cooked but best taken before it had lingered too long under the heat lamps. Overall I was pleased with the hotel. I intend to stay there again as the location is convenient for access to Hatfield, Welwyn Garden City and the A1(M).

“Hatfield Ramada”

2 night stay..at checkin they had no non-smoking rooms left so that hurt but that can happen anywhere; got a non-smoking room for 2nd night nicely & recently refurbished rooms in my wing; not sure about the older wing; My only real complaint is that they billed my restaurant/bill in USD without asking which is just an easy way for them to earn a little more money on a slightly less than favorable exchange rate

“Ramada Rain”

The welcome was friendly and the service efficient. Finding the room was a trek and there did not appear to be a lift as the staff also had to carry the new linen and the towels up the stairs. The bill was not quite right as the room service added 10% to the total which does not appear on the list in the room service. It feels like a tired building in need of a little tender love and care but is fundamentally fine.

“Good business hotel”

This is a good business hotel option for Hatfield area. The building and infrastructure is old and worn. Plumbing is interesting. But beds are comfortable, staff are very friendly and accommodating. Restaurant is surprisingly decent.

“A good overnight stop over”

One nights stay on business. Hotel staff friendly and helpful with the queries I had. Hotel was quiet and rooms very well sound proofed from the main road outside. Room was a standard business style room, with built-in shower which had a good heat and power. Didn't stay for breakfast so cannot comment. Nothing to complain about, a good room and good service. Wireless costs on the high side but nothing to complain about.

“Really Noisy Room and a bit tired at the edges”

The hotel reception was OK, the decor was a bit tired around the edges but the rooms were clean enough and well laid out. The worse thing was even though the hotel was nearly empty they put is in a room with 2 ventilator fans outside and the things were running all day and all night. If it wasn't for the noisy location of the room would have given a much higher marking.