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Reviews of Sheene Mill

4 out of 5
Sheene Mill
39 Station Road, Melbourn, Royston, England

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Malcolm

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Hotel was closed but they provided use of annex ‘wedding suite’. No hot water in taps (shower had inbuilt heater), dusty and cobwebs. Someone else’s jackets still in wardrobe (!?). Not what I was expecting.
Stayed 2 nights in Jan 2021

4/10 Poor

Ian

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No staff, no bar & no food until breakfast!
Having previously visited I was looking forward to a good stay. All I wanted was for an enjoyable meal in the restaurant, a pint or two and a good night's sleep. I didn't want to go out, I wanted everything inhouse. No staff & no other guests present - the building was literally empty apart from myself! I saw one member of staff at breakfast time and that was it! Hotels.com specified a restaurant and bar. Sheene Mill website specified a restaurant and bar. No prior information was given by either (as is usually the case by email/txt).
Stayed 1 night in Oct 2020

6/10 Okay

Gary

Business traveler
Liked: Staff & service, property conditions & facilities
Strange Times
The hotel is beautiful, but in these difficult COVID times - deserted. It was a strange experience will no staff most present most of the time. Breakfast was arranged as a take away and was good. There was no meal/bar on Mon/Tue - but when in full operation on Wed the hotel was in full swing and very good. My room was not cleaned at all - presume due to COVID. My TV did not work - but was looked at on the second day and I was offered a room change. Overall an odd experience in strange times. Would definitely stay again if/when this is all over.
Stayed 3 nights in Aug 2020

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely stay at a fantastic hotel. Hotel and grounds were superb
Stayed 1 night in Feb 2020

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Jordan on Feb 26, 2020
Thank you for your review of our venue

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent rooms. Very clean
Stayed 1 night in Feb 2020
Response from Jordan on Feb 26, 2020
Thank you for your review. Much appreciated

10/10 Excellent

SPYROS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice but the breakfast was awful I had to leave it
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was incredible and extremely spacious. Comfortable bed and great features (tv above the bed!). The hotel is beautiful, parking is easy and staff are friendly. Shower needed a deep clean though, black mold isn't a great feature. Scuffs/scratches made the room look a little tired. Overall a great place though.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with particularly charming, helpful and efficient staff. They all looked after us very well. Dinner was very good indeed, and breakfast excellent. We had minor complaints about our room though, which was very small but well equipped. The sharp wooden corner of the bed frame stuck out and was a bruising hazard! The tiny shower room was perfectly adequate but the shower needed a basket on the wall to hold shampoo, soap, sponges etc which had to be kept on the floor. Also, the shower floor was a bit slippery and needed a non slip mat.
Stayed 1 night in Sep 2019

8/10 Good

Jill

Business traveler
Liked: Cleanliness, staff & service
Wonderful welcome. Views over river beautiful. Food exceptional. Bedrooms based but clean.
Stayed 2 nights in Sep 2019

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and pleasant
Very comfortable and pleasant with efficient staff who make you very welcome
Stayed 1 night in Aug 2019

2/10 Terrible

Stephen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Adam on Jul 31, 2019
Hi Stephen, there is no content to your review so I can’t help with an explanation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a visit to the IWM.
Lovely hotel with some brilliant, jovial evening staff, and nice and close to the IWM at Duxford. A great couple of days in all, seeing some old smokejumper buddies, and gals, along with Miss Montana (C-47), prior to parachuting into Normandy for D-Day+75 years. Sheene Mill made the stay thoroughly enjoyable. Thanks! From the "Limey Smokejumper", MIssoula, Montana.
Stayed 2 nights in Jun 2019

4/10 Poor

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for weddings
Great hotel if you are going to the wedding being held there on the day but if not then really poor as you are unable to use the hotel communal areas so our planned lunch and drinks when we arrived in the hotel couldn’t happen unless we wanted formal dining which we didn’t.
Stayed 1 night in Apr 2019
Response from AJ on Apr 16, 2019
Tanya, you were able to use our restaurant or country room to sit and enjoy a drink. You arrived as lunch was finished and didn’t have a reservation but we still offered to accommodate you. We ran our usually lunch service and requested guests to vacate the bar area at half 2 so that we could setup for a private party. Being a small business with rooms we embrace the opportunity to host private parties but we always look after our other guests. I believe that you were able to sit outside and enjoy the sun with table service in the end.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
A beautiful hotel, with very attentive staff. Food was also superb. I will be returning
Stayed 1 night in Jan 2019

8/10 Good

Andrew, Tamworth

Liked: Cleanliness, staff & service, room comfort
Lovely Place
Lovely unusual place with a fantastic feature garden. Breakfast was excellent but the room / suite needed a little attention.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good friendly service
Stayed 1 night in Dec 2018
Response from Sheene Mill on Dec 18, 2018
Thank you for your review Steve

8/10 Good

AJ

Liked: Cleanliness, staff & service, room comfort
Pretty setting
Pretty setting right by the river. Room was comfortable enough with plenty of space and a view of the river but in need of some updating. Staff all very helpful. Very good breakfast overlooking river.

10/10 Excellent

Rob W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cordial staff, excellent breakfast
We stayed for just one night before moving into a house in Cambridge -- and although we had a 3-year-old and a shepherd dog with us, it was quite a pleasant stay. All of the staff were kind and very helpful, there wasn't even an extra charge for the dog (and good paths nearby for walks), and an excellent breakfast (at no extra charge), sitting near the mill stream and tossing crumbs to ducklings.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort