Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Nice hotel near to City Centre

Posted Nov 1, 2014
Really nice location near City Centre set in lovely grounds. Staff were all helpful and attentive.
4 out of 5
Recommended
for Couples
by Stuartfrom Bath

Great, but ...

Posted Oct 30, 2014 on Hotels.com
Shouldn't hoover at 8am just outside our room!
5 out of 5
Recommended
for Couples
by A verified traveler

comfortable, quiet and has excellent rooms

Posted Sep 18, 2014
Pros: Pond in the garden made for an excellent walk
Stayed for 1 night and had dinner and breakfast in the hotel. Food at the hotel was excellent with exceptional service. Would highly recommend
4 out of 5
Recommended
for Business Travelers
by JRHfrom UK

Great hotel, but slow service in restaurant

Posted Sep 1, 2014 on Hotels.com
I know this hotel from the past and still think it's great but the service in its restaurant was slow and unhelpful. I brought an American friend with me and he too liked the hotel very much but commented on the restaurant service. We ate there two nights in a row. On the first night they did not have the salmon starter on the menu, and I had to return the duck because it was too tough; on the second night we had to wait 30 mins for our starter to arrive and the other courses were also slow in coming. Breakfast was great, and waking up to the beautiful setting is fantastic. Good bar staff who make superb whisky sours!
5 out of 5
Recommended
by Julesfrom Lowestoft

Great room

Posted Aug 18, 2014 on Hotels.com
We had a lovely stay - would definitely visit again in the future
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 13, 2014 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by DTfrom MK

Nice Hotel, good surroundings

Posted Jul 5, 2014 on Hotels.com
Hotel, Staff were good, evening meal average, expected more for the price.
4 out of 5
Recommended
for Everyone
by michaelfrom broadstairs

St Albans revisited

Posted Jun 27, 2014
The location was the main reason for choosing this hotel as the Abbey is in easy walking distance with the main shopping area just a little further on. The hotel is clean with friendly staff, the rooms spacious and clean.I would however expect the rooms to contain a fridge, safe, which the Beeches (my room) did not have.The air conditioning was noisy and not very effective The evening meal was very good all three courses tasty and well presented The full English breakfast was very disappointing with crispy eggs and chewy bacon and old coffee. The location and friendly staff are the plus points
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Lovely hotel, beautiful grounds, great location.

Posted Jun 6, 2014
Pros: See above
Location: See above
We only booked one night on our way home from a wedding to take a look at St. Albans. The hotel was very welcoming, the staff extremely helpful and the grounds at the rear so beautiful and relaxing. Our breakfast was comprehensive and cooked to order to our specific requirements. The hotel was really well located for getting a flavour of St Albans on foot. We did a circular walk to the superb Verulamium museum, then along the river through the park to the beautiful and unique cathedral and town centre.
5 out of 5
Recommended
for Business Travelers
by sarahfrom birmingham

Nice hotel close to centre

Posted May 31, 2014
Pros: Comfort , privacy and setting
Cons: Not much
Location: I was there for work
Peaceful , friendly and private , perfect for business guest