Ratings based on 53 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
by A verified traveler from Springfield, MO
Convenient to where we were goingPosted Jul 13, 2015
Pros: Our room was on the first floor so it was easy to get to.
Cons: The desk clerk wasn't very friendly and she said that Expedia booked the smoking rooms first. Even though Expedia listed it as a non smoking room.
Location: Higginsville and Lexington Missouri are beautiful historical towns.
The room reeked of smoke . We checked on getting another room but there wasn't any non smoking rooms. The lady at the desk did come in and spray air freshener on the air conditioner which helped for awhile but we went out for a few hours and when we came back it smelled like smoke again.
for Business Travelersby A verified traveler
Descent stayPosted Feb 15, 2015 on Hotels
Less than impressive breakfast
for Familiesby Stephen from Fort Smith
Nice clean room but not a whole lot else.Posted Jan 20, 2015 on Hotels
Clean and quite. Not much in amenities so if you plan to spend a relaxing time at the hotel you may want some ware else but if your looking for a clean room to just spend the night it's a good place. The only negative is of the 4 times I have staid there the TV only worked properly once.
for Everyoneby A verified traveler
Nice hotel, close to highwayPosted Dec 21, 2014
Pros: Clean rooms.
Cons: Replace clock and fridge. Too noisy.
Location: The Pizza Hut down in Higginsville was the nicest I have ever seen and close to the hotel.
We arrived at 7:00 pm. Room was clean and comfortable. Hallway smelled smokey but our room did not. Alarm clock crackled with wi-fi static interference and mini fridge made random banging noise, but other than that there is nothing negative to report. Very nice experience.
for Personal Eventby Douglas from Higginsville
Good stayPosted Dec 1, 2014 on Hotels
Great room especially for price
for Business Travelersby Kenneth from Detroit
Terrible in every wayPosted Nov 29, 2014 on Hotels
First I was greeted with a smoking room when my reservation was clearly for non-smoking. Hotels.com Gold Team attempted to get the hotel staff to move me to my "Guaranteed" room booking but they kept refusing telling hotels.com that they cannot change reservations from them. Hotels.com was more than awesome at compensating me. I was however stuck in a smoking room with dirty sheets, running toilet, stained carpet, half-working heat and a door that would not latch when I left.
for Business Travelersby jakeob from Indiana
AwfulPosted Nov 3, 2014 on Hotels
Dirty rooms that where supposed to be updated. Horrible customer service. No food to eat around the location. They woke me up trying to clean my room at 830am 930am 1030am.. They wouldnt leave me alone in my room basicly from 830am untill i left at 11am. The rooms ac and heat unit was a joke. Not a good place.
for Everyoneby A verified traveler
Posted Oct 19, 2014
We only needed a room for a few hours sleep during a cross-country trip. This hotel was nothing special, but suited our needs at a very reasonable price.
for Familiesby Barry from St. Louis
Weekend tripPosted Oct 3, 2014 on Hotels
Quick weekend stay to see my kid at UCM. Good place, clean, nice breakfast.
Recommendedby Cheryl P from St Louis MO
Clean hotel with friendly staffPosted Sep 30, 2014 on Hotels
Stayed for parents weekend at UCM. it was just a 15 minute drive to the school so the location worked out well. The staff was friendly and accommodating and the place was very clean. just one issue - they take a photo copy of your credit card and keep it on file!! I explained to the clerk this was a violation and they were only allowed to keep the last four digits of a card on record and that was already in their computer system. she did let me scratch out part of my credit card number they had copied. I am hoping they will check into this and stop this habit. With all of the places where you card can be hacked, having it sitting around in files for any employee to access is very risky!