Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

great location, hotel staff disappointing

Posted Jun 3, 2015
Pros: Location
Cons: staff
Location: the location of this hotel was 1st class in the town centre, for the family there is mini golf next door
The hotel is in a great location with the added bonus of parking. We were disappointed at both check in and check out with the staff, there was not a smile in sight not did they seem interested. The room was nice and clean but here was no complimentary bottles of water, the prices of this in the mini bar was excessively priced. The charge of 25 euros for a roll out bed for our son was a joke and this was not on the booking, when I emailed the hotel to confirm that there would be 3 in our room they made no mention of this charge. When we came to check out and we queried this all the Receptionist could do was to offer us a hefty sigh and the inconvenience we were obviously causing her.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely stay in Spa

Posted May 19, 2015
We spent 2 nights in this hotel - on the 4th floor in a junior suite. These rooms are lovely and have their own balcony (although you can see the other guests so not entirely private). Breakfasts were good with buffet service, incl eggs and bacon. The only negatives were the fruit juices which were not freshly squeezed (unless they were watered down) and we seemed to be hunting for things on the first morning and I thought the organisation could be improved but this was a very minor niggle). Our room wasn't ready for us at 3 and it was well after that until they were happy it had been properly cleaned. However they gave us vouchers for two drinks and paid out parking (3 days at 18€) so we were happy! We ate in the restaurant and the food was good although the waitress didn't seem very interested. We also used the Thermes spa which has a private cable car for hotel residents. We paid 25€ each for all day access plus 86€ for two treatments. We loved the saunas , the quiet 'wooden' room with the rockers / ultra violet light and the infra red beds by the pool. The pool itself was quite busy and I was a bit disappointed as the view from the top was blocked by trees.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

期待以上!

Posted Mar 21, 2015 on Hotels
友達との旅で途中経過で立ち寄りましたが、テルメへホテルからバスローブでいくことができ、ホテル全体もきれいでスタッフの対応もよかったです。 街も半日観光するほどではないですが、ショッピングなども楽しめる街でした。
4 out of 5
Recommended
for Couples
by Joost from Utrecht, NL

Prima hotel.

Posted Mar 10, 2015 on Hotels
Prima hotel met vriendelijk en behulpzaam personeel. Kamer was schoon. Helaas (bij ons) paar kleine schoonheidsfoutjes, zoals geen "niet storen" hanger, die snel werden opgelost, maar daarom geen volle 5 sterren. Locatie is handig midden in het centrum van Spa. Ideaal voor combinatie met bezoek aan thermen. Je kunt er in je badjas met de prive-kabelbaan naar toe.
5 out of 5
Recommended
for Business Travelers
by STEPHANE from France

Destination idéale

Posted Feb 25, 2015 on Hotels
Accueil choisi. La référence en plein coeur de Spa.
5 out of 5
Recommended
for Couples
by Philippe

This traveler left a rating score only Posted Feb 25, 2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Jan from Veurne

Ontspannen

Posted Jan 2, 2015 on Hotels
Prima! direkt met de kabelbaan in peignoir naar de Spa Heel centrale ligging in Spa, je kan makelijk binnen en buiten lopen in stad
5 out of 5
Recommended
for Families
by Murray from Brussels

great

Posted Dec 29, 2014 on Hotels
Quick overnight with the family to enjoy the spa
2 out of 5
Recommended
for Families
by A verified traveler

ATTENTION !

Posted Dec 26, 2014 on Hotels
Petit hôtel pas de picine !!! Alors qu'on nous montre de belle picines sur les photos!Attention arnaque!!!Sinon accueil au resto très sympa'''je ne conseille pas cet hôtel pour les familles''rien n'est prévu pour les enfants''salle de gym très petite (3machines)'
5 out of 5
Recommended
for Business Travelers
by STEPHANE from France

Incontournable à Spa

Posted Dec 14, 2014 on Hotels
Accueil prévenant de la part du personnel. Services haut de gamme et accès privatif aux thermes. LA référence pour un séjour réussi à Spa.