Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Super 8 by Wyndham High Level AB

2.5 out of 5
Super 8 by Wyndham High Level AB
9502 114 Ave, High Level, AB

Reviews

8.2

Very Good

Rating 10 - Excellent. 183 out of 467 reviews" "
Rating 8 - Good. 196 out of 467 reviews" "
Rating 6 - Okay. 54 out of 467 reviews" "
Rating 4 - Poor. 19 out of 467 reviews" "
Rating 2 - Terrible. 15 out of 467 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Red Deer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean place. Good staff and quality amenities. I will be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service
Price is high for the property but this is a remote community.
Stayed 1 night in Mar 2024

6/10 Okay

Kirk

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room heater/ac made brutal noise from the fan. Couldn’t sleep with it working. All you could hear from first moment you walked in the room. Even though so one had come in to turn tv on in attempt to hide it. Also the $250 deposit on top of the room is crazy. Stayed for 12 hours and that seems really over the top. Never had to pay that much before. Won’t stay there again. Just for that reason.
Stayed 1 night in Mar 2024

10/10 Excellent

Norman, St. Albert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and quiet
Stayed 4 nights in Mar 2024

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom ceiling was peeling, tiles/grout on floor cracking. Room was great otherwise. Hot tub not really hot and looked like it needed cleaning on bottom
Stayed 3 nights in Feb 2024

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024

8/10 Good

Kendra

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Trevor

Business traveler
Liked: Staff & service
Several hairs in shower and on bed sheet.
Stayed 1 night in Feb 2024

8/10 Good

Dave

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was close to a restaurant
Stayed 1 night in Feb 2024

8/10 Good

Tracy

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and well appointed rooms wherever I go. Super 8 is consistent and convenient and the team always tries to meet my needs. Whether I am traveling with a pet or need a certain type of room.
Stayed 1 night in Jan 2024
Response from Pat on Jan 30, 2024
Good afternoon Tracey,Thank you so much for being our guest. I am please to know that you enjoyed your stay with us at Super 8 High Level. I will make sure to share your feedback with the team.Hope to see you soon,Patric

8/10 Good

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a good value for the money. Staff is very accommodating. Elevator is very slow, take the stairs
Stayed 1 night in Jan 2024
Response from Pat on Jan 30, 2024
Good afternoon Haley,Thank you for being our guest and sharing your experience on this platform. I am happy that you enjoyed your stay with us and will share with the team your kind words.I am sorry for the inconveniences to you regarding the elevators.Hope to see you back at the property on your next visit in High Level.Have a great day,Patric

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Pat on Jan 30, 2024
Good afternoon James,Thank you for being our guest. I am thrilled to know that you have enjoyed your stay with us.Looking forward to have you back at the Super 8 High Level on your next visit.Have a great day,Patric

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff friendly and helpful. The rooms are very clean and bright. Great place to go to.
Stayed 3 nights in Dec 2023
Response from Pat on Dec 30, 2023
Good morning Robert,Thank you so much for sharing your experience on this platform. I will make sure I share your kind words with the team who all will really feel encouraged by them.We hope you will be back at the property on your next visit in High Level.Have a great day,Patric

8/10 Good

Paul

Stayed 2 nights in Dec 2023
Response from Pat on Dec 29, 2023
Good morning Paul,Greetings form the Super 8. Thank you for being our guest.Hopefully we will see you back at the hotel on your next visit in High Level.Have a great day,Patric

10/10 Excellent

Kirstyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and very accommodating. Once I got to my room they called to confirm if everything was up to my expectations. Would stay again.
Stayed 2 nights in Dec 2023
Response from Pat on Dec 28, 2023
Good morning Kirstyn,Thank you so much for staying with us at the Super 8 and sharing your experience on this platform.I am delighted to hear that we have met your expectation with our personal service.Hope to have you back on your next visit in High Level.Have a great day,Patric

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and so was Teresa the cook.
Stayed 1 night in Nov 2023
Response from Pat on Dec 27, 2023
Good afternoon Diana,Thank you for being our guest at the Super 8 and sharing your experience on this platform.I am glad you have enjoyed your stay and especially our complimentary breakfast and Treasa. I will make sure to share your comment about her.Hope to have you back at the hotel on your next visit in High Level.Have a great day,Patric

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place staff was very welcoming and helpful.
Stayed 1 night in Nov 2023
Response from Pat on Dec 5, 2023
Good afternoon Robert,Thank you for being a guest and sharing your experience with us on this platform.Thank you for your kind words. I will make sure to share them with the team at the hotel.Have a great day and looking forward to seeing you on your next visit in High Level.Patric

6/10 Okay

Natasha

Stayed 1 night in Dec 2023
Response from Pat on Dec 5, 2023
Good afternoon Natasha,Thank you for being our guest. I am so sorry that your stay wasn't a great one. If you would like to share more in details about your stay with us, please feel free to contact us.Have a great day.Patric

10/10 Excellent

Bonita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for stopover on our way home. Our room is clean. The front desk staff was very polite and checked on us to see if everything was satisfactory. Very nice.
Stayed 1 night in Nov 2023
Response from Pat on Nov 28, 2023
Greetings from Super 8 High Level,Thank you for sharing your experience on this platform. I am so glad you had a great stay with us.I will make sure to share your review and comments with the entire team.Looking forward to welcoming you back on your next visit in High Level.Patric

8/10 Good

Edward

Stayed 1 night in Oct 2023
Response from Pat on Dec 28, 2023
Good morning Edward,Thank you for being our guest at the Super 8.We hope to see back in the near future.Have a great day,Patric

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2023
Response from Pat on Nov 22, 2023
Greetings from Super 8 High Level,I am pleased that you have enjoyed your stay with us. I will share your score with everyone at the property.Looking forward to see you again on your next visit in High Level.Patric

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Pat on Nov 22, 2023
Good afternoon Anonymous,Thank you for giving us the highest score of 10. I will share this with all the team her at Super 8.Looking forward to having you back at the property on your next visit in High Level.Patric

10/10 Excellent

Jen

Stayed 1 night in Jul 2023
Response from Patric on Jul 25, 2023
Greetings from Super 8 High Level,Thank you for being our guest and taking the time for sharing your stay experience on this platform.We hope to see you on your next travel at the property.Have a great day,Patric

10/10 Excellent

Robert

Stayed 5 nights in May 2023
Response from Pat on May 19, 2023
Good afternoon Robert,Thank you being our guest and sharing your recent stay on this platform.Looking forward to welcome you back at the Super 8, High Level.Have a great day,Patric

10/10 Excellent

Lloyd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Pat on May 15, 2023
Greetings from the Super 8 High Level,Thank you for sharing your experience on this platform. I am happy you have enjoyed your stay.Hope to see you on your next trip to Higfh Level,Patric

6/10 Okay

Robert

Business traveler
Beware when you book this property that it defaulted to smoking rooms. I had no idea this was still a thing as it’s not 1985 anymore. Expedia should change this.
Stayed 2 nights in May 2023
Response from Pat on May 10, 2023
Good afternoon Robert,Thank you for sharing on this platform. Yes unfortunately, when booking online, guests need to make sure they reserve according to their needs as we don't have anything to do with the reservation.Hope to see you in the near future, when travelling back to High Level.Have a great day,Patric

10/10 Excellent

Sarita

Stayed 1 night in May 2023
Response from Patric on May 30, 2023
Good afternoon Sarita,Thank you for being our guest and sharing your stay experience on this platform.I am glad you have enjoyed your stay with us and hope to see you at the Super 8, High Level in the near future.Have a great day,Patric ClermontGeneral Manager

10/10 Excellent

Emee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good to stay,nice staff,helpful.
Stayed 1 night in May 2023
Response from Pat on May 8, 2023
Good afternoon Emee,Thank you for being our guest. I am glad you have enjoyed our hotel and services.Hope to see you soon at the Super 8, High Level.Patric

10/10 Excellent

Sandy, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the king sized bed with 4 pillows, bed was very comfortable and clean. Nice having super large shampoo and conditioner bottles in the shower and there was a large tub/shower. Room was large with a bench, desk with chair, arm chair with footstool, and small kitchette area. Convienent being next door to Boston pizza. There was breakfast included, but we went to Tim Hortons for breakfast instead.
Stayed 1 night in May 2023
Response from Pat on May 8, 2023
Good afternoon Sandy,I thank you for staying with us and sharing your experience on this platform. We are glad that you liked our hotel rooms and service.Hope to see you at the Super 8 on your next journey to High Level.Patric

10/10 Excellent

Emee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and excellent
Stayed 1 night in Apr 2023
Response from Pat on May 6, 2023
Good afternoon Emee,Thank you for sharing your experience on this platform. I am glad you have enjoyed your stay at the Super 8.I hope when travelling back to High Level, you will choose to stay with us.Thank you for being our guest.Patric

10/10 Excellent

Lyle Derron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Apr 2023
Response from Patric on Apr 30, 2023
Good morning Lyle,Thank you for taking the time to rate your stay at the Super 8.I appreciate you choosing our property for your accommodations and hope, that should your travels bring you back to High Level, you will stay with us again.Have a great Sunday,Patric

6/10 Okay

Randy

Stayed 1 night in Apr 2023
Response from Pat on May 12, 2023
Good afternoon Randy,Thank you for sharing your experience on this platform. Thank you for being our guest and hope to see you in the near future back at Super 8.Have a great day,Patric

8/10 Good

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Patric on Apr 20, 2023
Good afternoon Phil,I appreciate that you have stayed with us and shared your experience on this platform. Thank you for being our guest at the Super 8 High Level and looking forward to see you back in the near future.Have a great day,Patric

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 2 nights in Apr 2023
Response from Patric on Apr 18, 2023
Greetings from the Super 8 High Level Tony,Thank you for taking the time to rate your stay with us.I hope you will choose to stay with us again next time you are in High Level.Have a great day,Patric

10/10 Excellent

Brahm

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Patric on Apr 11, 2023
Good morning Brahm,Thank you for sharing your experience on this platform and happy you gave us a 10!When returning to High Level, I hope you will stay with us again at Super 8 for your travel plan.Thank you for being our guest,Patric

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Patric on Mar 25, 2023
Greeting from the Super 8, High Level Mr. Harold,I am glad you have enjoyed your stay at our property.Hope to see you soon on your next trip to High Level.Patric

2/10 Terrible

Glenn

Traveled with family
Disliked: Property conditions & facilities
Breakfast area was ok but as above room smelled badly of cigarette smoke/ door had been kicked in at some point and not repaired properly/ didn’t feel safe!
Stayed 1 night in Mar 2023
Response from Patric on Mar 27, 2023
Good afternoon Glenn,Thank you for choosing us and for taking the time to provide feedback about your experience at the Super 8 High Level.I am so sorry we did meet your expectation. After looking at your reservation, I saw you have chosen a smoking room, therefore this is what was given to you.As for the door, I will follow up with the maintenance department.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for staying with us,Patric

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Patric on Mar 22, 2023
Good afternoon Travis, Thank you for sharing your experience on the Expedia platform. I am happy that you have enjoyed your stay.I am looking forward to see you soon at the property.Thank you for your business and have a great day,Patric

6/10 Okay

shyila

Traveled with family
Liked: Amenities, property conditions & facilities
bathroom redo/ repair tile floor work was unsafe, rough looked gross long waiting time to check in
Stayed 1 night in Mar 2023
Response from Patric on Mar 27, 2023
Dear Shyila,Thank you for choosing us and for taking the time to provide feedback about your experience at the Super 8 High Level.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I assure you of our best services and a better stay experience on your next visit. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Patric

10/10 Excellent

Buddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to staff
Stayed 1 night in Mar 2023
Response from Patric on Mar 14, 2023
Good afternoon Buddy greeting from the Super 8 high level,Thank you for sharing your experience on this platform. I am happy that you have enjoyed your stay and you found our staff to be awesome!!!I will share your comment with them.I hope we will see you back at the Super 8, High Level in the near future.Again, thank you for sharing your experience and have a great day,Patric

10/10 Excellent

Laura

Stayed 1 night in Mar 2023
Response from Patric on Apr 2, 2023
Good afternoon Laura,Thank you for taking the time to rate your stay with us, I really appreciate.I am looking forward to see you at the Super 8 high Level in the near future.Patric

10/10 Excellent

Craig

Stayed 1 night in Mar 2023
Response from Patric on Mar 25, 2023
Good afternoon Craig,Thank you for taking the time to leave us a great note. I appreciate your business and looking forward to see you at the Super 8, High Level in the near future.Have a great day,Patric

10/10 Excellent

Rosemarie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I never take the time to write a review. But this hotel deserves one. The rooms were spotless, hotel staff were so accommodating and the breakfast was over an above for a continental breakfast. Definitely would stay again.
Stayed 1 night in Feb 2023
Response from Pat on Feb 21, 2023
Dear Rosemarie, greetings from Super 8 in High Level.Thank you for taking the time to tell us about your experience at Super 8 by Wyndham High Level. It is always a pleasure to receive positive feedback.I am thrilled that you took the time to tell me about your experience at the hotel. I am happy you have found your accommodation cleaned and enjoyed our complimentary breakfast. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Patric ClermontMorad Hospitality

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fast and courteous. The motel is very clean and well maintained. The hot tub in the room was great.
Stayed 1 night in Feb 2023
Response from Pat on Feb 20, 2023
Good afternoon Robert,Greetings from the Super 8 in High Level. Thank you so much for your kind review! I am really happy that you found our property very clean and enjoyed our hot tub and our courteous service. I will share your kind comments with our team members. We hope to see you again, soon at our hotel.Sincerely,Patric Clermont

8/10 Good

Murray

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Pat on Feb 12, 2023
Dear Murray, greetings from Super 8 in High Level.Thank you for taking the time to tell us about your experience at Super 8 by Wyndham High Level. I am looking forward to welcome back in the future.Sincerely,Patric Clermont

10/10 Excellent

Lloyd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Pat on Feb 11, 2023
Dear Lloyd,Thank you for your review. I am happy to hear that you enjoyed your stay at the Super 8 in High Level. I hopeto welcome you back soon.Sincerely,Patric Clermont

8/10 Good

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok, nothing special but it meets requirements.
Stayed 1 night in Feb 2023
Response from Pat on Feb 10, 2023
Dear JackieThank you very much for sharing your feedback about your stay. I am happy that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Patric Clermont

8/10 Good

Karen, Yellowknife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Pat on Mar 6, 2023
Dear Karen,Thank you for choosing the Super 8 Hight Level.We appreciate you choosing our property for your accommodations and hope, that should your travels bring you back to High Level, you will stay with us again.Have a great day,Patric

10/10 Excellent

Cyril

Stayed 1 night in Feb 2023
Response from Pat on Feb 3, 2023
Dear Cyril, greetings from Super 8 in High Level.Thank you for taking the time to tell us about your experience at Super 8 by Wyndham High Level. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Patric ClermontMorad Hospitality

10/10 Excellent

Cyril

Stayed 1 night in Jan 2023
Response from Pat on Jan 28, 2023
Dear Cyril, greetings from Super 8 in High Level.Thank you for taking the time to tell us about your experience at Super 8 by Wyndham High Level. It is always a pleasure to receive positive review.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Patric ClermontMorad Hospitality