Ratings based on 317 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
CHECKING WAS A BIG PROBLEM ....THERE COMPUTER WAS DOWN AND THEY COULDN'T GIVE US A RECEIPT ....THEY SAID THEY WOULD E-MAIL US ONE BUT NEVER GOT ONE AT ALL !
1 out of 5
by A verified traveler

Hotel that doesn't have anything.

Posted Nov 4, 2014
Pros: I didn't like anything,the hotel was really terrible. The night security was really nice he was the only good thing about the hotel.
Cons: Everything, have a better inventory of your supplies and stuff. Clean your supplies, have a better staff who actually wants to work. Change everything
Location: Location had a Wal mart in front, with a little plaza, It was good that there was a gas station near by.
The check in to this hotel was great the front desk was very nice and helpful. Only good thing about this hotel, after this everything was bad, we needed a roll away bed, and the hotel didn't even have any. We over heard the hotel manager saying there was only 2 roll away bed in the ENTIRE hotel...how is that even possible. Also they didn't even have any towels, after one day we needed new towels, we called to receive more, they said they don't have any, being a hotel you have to please your customers staying there, and this hotel does not. It was terrible bad hotel staff that doesn't even know whats going on, bad hotel in general. They need to get it together and give customers a better service for what they are paying,
5 out of 5
Recommended
for Business Travelers
by Christina

This traveler left a rating score only Posted Oct 25, 2014 on Hotels.com
5 out of 5
Recommended
by judyfrom st.louis

mountains

Posted Oct 25, 2014 on Hotels.com
wonderful
3 out of 5
Recommended
for Couples
by Steven

This traveler left a rating score only Posted Oct 21, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Rosemaryfrom phoneix

great time

Posted Oct 8, 2014 on Hotels.com
Very good experience, will definitely be back
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Oct 7, 2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by JOshuafrom Inglewood

Dope

Posted Oct 4, 2014 on Hotels.com
It was great
5 out of 5
Recommended
for Couples
by A verified traveler

Stop over for our trip to Big Bear Lake-50th Anniv

Posted Sep 27, 2014 on Hotels.com
We were treated very well to celebrate our 50th wedding Anniv. A stop over before our trip on up to Big Bear Lake and the people at the Hotel were fantastic!!!