Ratings based on 345 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Poor value.

Posted Dec 13, 2014
I was spending two nights 5th and 6th of December at this hotel. Considering it has recently been refurbished, my room 302 was in a shabby condition and the room stank as if the drains were blocked or stale milk. The curtains were held on to a piece of plain wooden baton, screws visible and hanging away from the wall. The joints to the wall and the ceiling had gaps that run the length of some feet. For £170 the stay I feel I did not get full value, so much so I didn't stay the second night . Very disappointed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Joensuu

Nice hotel close to tube

Posted Dec 12, 2014
Staff was very helpful and breakfast was nice :) shower tap leaked a bit so that was only flaw
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South West UK

excellent

Posted Dec 8, 2014
Pros: cleanliness, staff so friendly
Cons: nothing.
visiting Ruislip for a funeral - long tiring drive from the south west, greeted by friendly, cheerful and helpful staff. Spotless room, firm and comfy beds, bathroom also spotless. Able to open windows and the breakfast was also very clean and unlimited with an excellent selection of cereals / pastries / drinks / yoghurts etc. I will use this in place of the 4* Crown Plaza in future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay

Posted Dec 7, 2014
Friendly helpful staff who listened to our needs and provided alternative options, if necessary, which they were not.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Midlands

Nice hotel, great access to train station

Posted Dec 1, 2014
Nice hotel with great staff. Excellent access to train station which drops you in London zone 1 in 40 mins from the hotel doors. Have used this hotel twice and will use again
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Perfect for us.

Posted Nov 24, 2014
Pros: Welcoming, helpful staff. Pleasant lobby area. Clean and tidy, well presented rooms. Roomy and comfortable.
Cons: Would have liked more of a control of the heating as it was a bit warm! Tiles could have done with a deep clean in the bathroom.
Location: We were there for a party at the pub next door so it was a perfect hotel for us. Close to the tube, supermarket opposite.
Greeted by warm and helpful staff. The hotel was really well presented. The room was roomy and clean with a lovely bed. Bathroom was fine with a wonderful shower. Tiles were a bit grotty but that is just a minor note. Great continental breakfast until 10.30AM, a minute from the tube. Couldn't have asked for more for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, very close to everything u need

Posted Nov 11, 2014
Next to tube and pub. 6 takeaways and a big sainsburys. Hotel great value, very clean and a good free breakfast
4 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Great stay

Posted Nov 11, 2014
Stayed with a friend to go to Wembley. Great room and happy to stay in the future
1 out of 5
by A verified travelerfrom Wales

Don't Bother

Posted Nov 7, 2014
Pros: Nothing
Cons: Everything
Location: 40 mins from central London
First 2 rooms shown were dirty, 3rd was clean. Traffic noise from road was loud, didn't realise until the following morning that double glazed window wouldn't close properly. Air conditioning not working in room, after complaining the following morning we were to that it was set to winter mode and we were offered a fan. Food in restaurant on 1st night was good, returning from central London to eat on 2nd night were told that only Indian menu was available and not everything on that was available, pizza could be ordered from take away next door!! Service in restaurant was diabolical had to go to bar to ask for bill as waitresses not interested in us at all, we were totally ignored after meals were served.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ramada London South Ruislip

Posted Nov 3, 2014
Really nice hotel, only problem the room was too hot - unseasonably warm weather had mucked up air conditioning but was quickly rectified