Ratings based on 182 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
for Familiesby mrgw from Tennessee
Great location and viewPosted Nov 19, 2013
Pros: Location on island and to beach
Cons: bigger kitchen. :)
Location: Was located near a grocery store (2), lots of restaurants and mini golf.
We had an overall good experience. The kitchen was a little cramped and ill equipped for us since we planned to actually cook most of our meals there. Liked the bunk beds and balcony. Could actually see the ocean. :) Could use a little updating, but not too bad.
for Everyoneby A verified traveler
Close to beach, but...Posted Nov 6, 2013
The property needs some serious updating. The interior corridors are dirty and depressing. So is the building with the restaurants. Because of the design, I'm sure it would be wildly expensive to update. Take your own shampoo, that is not one of the amenities. It's a great location, the staff was very nice. It was a good value.
for Everyoneby 2 adults/2 kids from wh
Great pool and beach access!Posted Oct 26, 2013
Great location! We will definitely go again. Decor was a little dated but the accommodations were nice
for Everyoneby Beth from Atlanta
Cleanliness a little disappointing.Posted Oct 23, 2013
Pros: It was within walking distance to the beach and stores and restaurants. It also had a restaurant inside the resort which we ordered a pizza (good).
Cons: Our original room's outside walkway area had a soiled outdoor carpeting that was soiled - needs to be replaced.
The view at the resort was awesome; close proximity to shops, stores and restaurants. Room at the resort itself was a little dated but efficient. Given keys to our room and carried most of our belongings up the stairs to our room. I checked out bathroom and found the tub was not clean (had hairs in the tub/shower so decided had not been cleaned properly). Contacted the front desk and was originally told cleaners could come the next morning to clean - stated was not acceptable. I was put on hold and the agent told me they had a couple of other rooms to look at. Had to go back to the office to pick up room keys to make a visual inspection. First room's bathroom had same problem: hairs in tub so did not take that room. Looked at second room and it appeared to have a clean tub. Went back to resort front desk and return first room's keys and got the second key for the room (that room had a much better view) that we chose. I asked for the manager's name and stated I wanted to discuss issue the next day. Next day I talked with the manager who apologized about the problem we had - told manager I felt we wasted about 2 and one half hours time due to room problem and that we should be compensated in some way for the inconvenience we went through. The manager agreed with us and was very nice and accommodating. We settled for a later check out time which was agreeable to us. The rest of our stay was enjoyable.
for Everyoneby Al from atlanta, ga
Nice place everything is close byPosted Oct 19, 2013
My family and I enjoyed the place, it felt like we were home.
for Everyoneby A verified traveler
We'll maintained exteriorPosted Oct 19, 2013
Pros: The easy beach access and it had a well maintained exterior with a big pool and sports bar, security present at all times
Cons: The bed was very uncomfortable
Location: Beach access, close to shopping and dining
The resort was well maintained outside and easy access to beach. Close proximity to shopping and other things. The unit we stayed in had everything needed but the bed was very uncomfortable. We would ask to be moved if we were given it again, but otherwise we enjoyed our stay and will return but will be checking the bed out next time.
for Familiesby JC from Augusta, GA
Nice hotel, great area, needed updated stovePosted Oct 16, 2013
Pros: Location to beach!!!!
Cons: my kids had bunk beds and they were a bit thin. Stove needs to be updated. I did have to purchase my own dishwashing soap for washing pots and pans.
Location: Close to church we attended and Salty Dog Café. Nearby grocery stores.
Location to beach was great; beds were okay in comfort. TV, kitchen, bathroom and balcony were great. Access to pool and beach were seconds from the room. Quiet in rooms, no outside noises.
for Everyoneby Christina from Florida
DisappointingPosted Oct 14, 2013
Pros: Close proximity to a lot of things to do and places to shop
Cons: The outside could use some remodeling the inside could be updated and the fitness center could be a little bigger and separate from the tennis center.
Location: It was in a good locatoin of things to do and places to go.
This place needs to be updated to present day and not back in the 1950's. We were disappointed when we walked in the room where the location of the bedroom was and the decor was horrible. It definately needs to be modernized. It also had an old musty smell inside.The outside could use some upkeep too.I definately would not stay here again and I would not recommend this place to anyone especially for the price we paid. Yes it had a kitchen, but that was the only thing that was worh it. We didn't even have a view of the beach. Very upsetting.
for Everyoneby Jonboy from Vancouver,Canada
Location Great - Upkeep needs attentionPosted Oct 11, 2013
Pros: Location by beach and plenty of tennis courts
Cons: Clean interior hall carpets and entrances at floor level
Location: Great Beach and centrally locatewd on H.H.Island
Right on a great sand beach. Largest pool on Hilton Head Island BUT no sun shades and area around pool needed cleaning and way too many ants adjacent to pool BUT water great.
for Everyoneby A verified traveler from georgia
Reasonable and close to beach.Posted Oct 10, 2013
Pros: Room was decorated very cute and location to beach was great.
Cons: Customer service such as towels, friendlier staff at pool restaurant, and help with fire alarm going off rather than asking us to fix.
Location: Plenty to do and close to everything on the Island.
Location was great in relation to beach. Room was clean and efficient. Disappointed in staff that worked restaurant near pool. Very unfriendly and did not offer much selection but it was after main season had ended. Also disappointed that no fresh towels were available.